Department of Social Services
Family Support Division
PO Box 2320
Jefferson City, Missouri
TO: ALL FAMILY SUPPORT OFFICES
FROM: KIM EVANS, DIRECTOR
SUBJECT: INCOME MAINTENANCE (IM) MATERIALS UPDATED TO COMPLY WITH 10-DIGIT MANDATORY DIALING CHANGE
DISCUSSION:
Effective October 24, 2021, 10-digit phone number dialing is mandatory in states with certain area codes. Phone numbers on forms located in the DSS Manuals IM Forms Manual and FSD Intranet IM Forms Manual, eligibility system notices, and IM flyers and brochures are being updated.
NECESSARY ACTION:
- Review this memorandum with appropriate staff.
KE/sh/bl