Department of Social Services
Family Support Division
PO Box 2320
Jefferson City, Missouri
TO: ALL FAMILY SUPPORT OFFICES
FROM: KIM EVANS, DIRECTOR
SUBJECT: REVISION TO APPLICATION REQUEST (IM-1REQ) LETTER FOR FAMILY SUPPORT DIVISION (FSD) APPLICATIONS
FORM REVISION #
IM-1REQ
DISCUSSION:
The Application Request (IM-1REQ) form has been updated and now includes information for applications mailed to participants when an obsolete application was submitted. The form was also updated to be used for Supplemental Nutrition Assistance Program (SNAP) and Temporary Assistance (TA) in addition to MO HealthNet (MHN). This letter will continue to be used when a participant requests a paper application be mailed to them.
Older revisions of applications may be determined obsolete when there are significant revisions. The FSD Memorandum announcing the revision(s) will provide details about whether older versions of the applications are obsolete and provide information about the grace period for accepting obsolete forms.
FSD cannot accept obsolete applications to request benefits after the defined grace period. Applications that have been revised and obsoleted recently include:
- Application for Healthcare & Help Paying Costs (IM-1SSL) was revised and has a revision date of 9/2023. The grace period for accepting obsolete forms ended 12/31/23.
- Application for Temporary Assistance (IM-1TA) was revised and has a revision date of 2/2024. The grace period for accepting obsolete forms will end 5/31/24.
Note: The Application for Supplemental Nutrition Assistance Program (SNAP) was revised in 9/2023, but older versions were NOT OBSOLETED as the changes were not significant.
When an obsolete application is received outside of the grace period, FSD staff will mail the IM-1REQ and a valid application to the participant. The letter provides information for the participant to complete an application online, by paper application, or by phone (for MO HealthNet only) to allow FSD to explore benefits. FSD staff will also return the obsolete application and any attached verification to the applicant.
The revised IM-1REQ is available for staff in the internal forms manual.
NECESSARY ACTION:
- Review this memorandum with appropriate staff.
- Discard old revisions and begin using the IM-1REQ (3/2024) revision immediately.
- Additional guidance on obsolete applications is available to staff in the ECM Guide, Document Screening and Triage.
KE/cj