IM-25 NEW NON-EMERGENCY MEDICAL TRANSPORTATION (NEMT) RIDE TOOL

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Department of Social Services
Family Support Division
PO Box 2320
Jefferson City, Missouri

TO:  ALL FAMILY SUPPORT OFFICES

FROM: KIM EVANS, DIRECTOR

SUBJECT: NEW NON-EMERGENCY MEDICAL TRANSPORTATION (NEMT) RIDE TOOL

 

DISCUSSION:

For participants who need NEMT, MO HealthNet’s vendor, Medical Transportation Management (MTM), created a new tool that allows participants the opportunity to book new rides, review existing rides, make changes to rides and cancel rides from their computer or phone.

Participants can download the MTM Link Member App from the app store. For instructions on how to use the app, participants can review the MTM Link Trifold Brochure or watch the short video on the MTM website.

For additional information on NEMT, providers should review the NEMT Provider Manual and the NEMT program page.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

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