Department of Social Services
Family Support Division
PO Box 2320
Jefferson City, Missouri
TO: ALL FAMILY SUPPORT OFFICES
FROM: MANDI ADAMS, INTERIM DIRECTOR
SUBJECT: INTRODUCING STEADYIQ’S INCOME PASSPORT
MANUAL REVISION #
11.7 Electronic Verification Service (EVS)
DISCUSSION:
SteadyIQ’s Income Passport is unlike any other electronic verification source currently used by the Family Support Division (FSD). The participant gathers their own verification using a consent-driven process which results in a clear, consistent income verification report being returned to FSD.
Income Passport organizes information from bank accounts, gig platforms (like Uber or Instacart), and payment apps (like PayPal or Venmo) to make self-employment and contribution income verification faster and more accurate.
FSD has an anticipated implementation date of May 1, 2025, to begin using Income Passport to assist participants of the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance (TA), and MO HealthNet (MHN) programs.
Staff must offer the use of Income Passport to participants who have self-employment income, so please be sure you have thoroughly reviewed the SteadyIQ Income Passport Guide and are ready to deploy this new resource in telephone or face to face customer interactions. SteadyIQ is currently only available during telephone or face to face customer interactions because FSD must ask the participants for their permission before sending them the invitation link.
NOTE: Participants can still choose to submit verification using previously existing formats such as tax returns or income and expense logs.
MAGI MHN Exception: Self-attestation is still acceptable for self-employment income and expenses for the MAGI program.
FSD’s Training and Development team has developed an online lesson and user guide for specific instructions on how to use SteadyIQ’s Income Passport.
- MOVERS Lesson Title: DSS FSD IM Introduction to Steady IQ
The following manual section has been updated:
NECESSARY ACTION:
- Review this memorandum with appropriate staff.
- Follow supervisory channels to send questions to FSD.IMProgramandPolicy@dss.mo.gov.
MA/rnr