Section 1, Chapter 4 (A Questioning Approach) – Overview

(Effective 04/02/19)

Chapter 4 Overview

This chapter explains the questioning approach that staff should always strive to utilize when trying to learn more about families and their situations.  By continuously practicing a stance of inquiry, staff are less likely to make assumptions and are more likely to engage families.

Table of Contents

4.1 Types of Questions

4.2 EARS

4.3 Turning Questions into Conversations: EARS Questioning Strategy for Signs of Safety Mapping