CHILD WELFARE MANUAL

Section 6, Chapter 7 (Children’s Division’s Appeal Processes), Subsection 3, – (Alternative Care Board Grievance Decision Guidelines)

Revision Date: 1-13-2026

 

6.7.3 Alternative Care Board Grievance Decision Guidelines

The following guidelines will be used to determine whether or not the case management decision should be upheld or reversed:

  1. The case management decision and rationale are documented and includes a reference, where appropriate, to the statute, regulations, policy and/or procedure(s) which prompted the decision;
  2. The safety, health and well-being of the child with regard to the decision is clearly documented;
  3. When appropriate, evidence supporting the case management decision is documented;
  4. The resource provider’s evidence and statements are documented and reviewed;
  5. The final decision is in the best interest of the child.

These guidelines are not all-inclusive. The reviewer(s) should also consider Division policy and procedures, child abuse and neglect statutes found in Chapter 210 RSMo when applicable and use professional judgment in reviewing the case management issue.