(Effective: 04/28/2026)
Chapter 1 Overview:
This chapter outlines the various grievance and appeal processes available in the areas of service delivery, CA/N outcomes, foster/adoptive licensing revocations or denials, case management decisions made regarding a child in care and subsidy issues.
Table of Contents
8.1.1 Service Delivery Grievance Process
8.1.1.1 Eligibility for a Service Delivery Grievance
8.1.1.2 Who May File a Service Delivery Grievance
8.1.1.3 Responsibilities and Best Practices
8.1.1.4 Steps in the Service Delivery Grievance Process