If immigrant status cannot be determined from the USCIS document presented and the immigrant has no other acceptable documentation of immigrant status, advise the immigrant that:
- classification under Section 207, 208, 212(d)(5) or 243(h) of the Immigration and Nationality Act results in eligible status;
- the immigrant may be eligible if acceptable verification is obtained; and
- the immigrant may contact USCIS or otherwise obtain the necessary documentation.
Enter the NOD (no documentation) status and CS (client statement) on the Non-Citizen Information (FMML) screen. Record a comment regarding the lack of documentation.