IM-#34 June 13, 2016, IM-#27 April 9, 2014, IM-#36 April 22, 2010, IM-#27 March 19, 2004
Applicants must be informed about their rights and responsibilities. This is provided in writing in the eligibility determination notice (FA-150) and verbally during the Food Stamp Interview. FSD staff shall explain the policies regarding the following to each applicant prior to beginning the interview:
- option to provide/not provide SSN;
- option to provide/not provide immigration status;
- option to not provide consent to contact immigrant’s sponsor;
- verification required to establish eligibility;
- voluntary withdrawal;
- how the program will operate for the EU;
- right to fair hearing and appeal;
- policy regarding quality control;
- processing standards and service complaints;
- federal and state laws regarding fraud provisions and penalties;
- non-discrimination;
- service referrals;
- EU’s responsibility for reporting changes;
- disclosure of information/confidentiality; and
- procedure for obtaining and use of the Food Stamp benefits via EBT.