The reason(s) for initiating, establishing, and entering claims into CARS is not changed. Overpayments can be repaid using the methods used prior to EBT. EBT allows for voluntary repayment of cash or SNAP claims using benefits in the EBT account (see 0150.050.05 Voluntary Repayment Using Benefits in the EBT Account), and using aged SNAP benefits to repay a SNAP claim.
If too many benefits are repaid, a negative balance is created. A negative balance on a claim is posted on OVPT, and the overpaid amount is reissued to the household. The negative balance for SNAP is reissued by State Office using code CNB on the Payment Maintenance (FM5J) screen. The negative balance for cash is reissued by State Office in the form of a check.
Follow Temporary Assistance (0310.015.00 Establishing Claims) and SNAP policy (1142.010.00 Claims Process) for establishing claims.