National Voter Registration (NVR) Manual

2100.010.00 NVRA Coordinators

IM-118 November 16, 2021IM-105 October 8, 2021; IM-60 September 26, 2011; IM-62 August 12, 2008; IM-60 August 7, 2008; IM-53 July 18, 2008

The Family Support Division (FSD) is required to identify a staff member as the statewide National Voter Registration Act of 1993 (NVRA) Coordinator.  This staff member is responsible for:

  • coordinating and overseeing FSD Income Maintenance (IM) compliance with the requirements of Section 7 of the NVRA procedures
  • maintaining a list of local FSD IM NVRA Coordinators
  • answering agency questions on NVRA procedures
  • tracking compliance data and corrective action plans as needed
  • monitoring that FSD IM as a whole has at least 200,000 of the combined Missouri Voter Registration Application/declination forms at all times and each FSD IM location has an adequate supply of the Missouri Voter Registration Application/declination forms at all times
  • serving as a liaison with the Secretary of State and local election authorities regarding FSD IM NVRA compliance

Each location must identify a staff member at the level of a Benefit Program Supervisor or above to be the local NVRA Coordinator.  The local NVRA Coordinator is responsible for:

  • administering voter registration procedures for the FSD location
  • ensuring the completion of any required recordkeeping and reporting
  • acting as that location liaison with the statewide NVRA Coordinator regarding NVRA issues, and with the appropriate local election authority
  • ensuring all staff receive training on NVRA procedures
  • monitoring the location’s supply of combined Missouri Voter Registration Application/declination forms and ordering forms as needed to maintain a two month supply. If an immediate need for additional forms is identified, order by emailing the FSD NVRA Coordinator (melissa.a.creek@dss.mo.gov)
  • monitoring compliance with the policy on retention of completed declination forms (Missouri Voter Registration Application forms marked No, No already registered, or declined to declare)
  • monitoring compliance with the policy on copying and retention of copies of completed voter registration applications
  • monitoring the timely submission of completed voter registration applications to election officials
  • ensuring that signs advising individuals of their right to register to vote at FSD locations are displayed in prominent locations in the building
  • gathering data and conducting analysis on NVRA compliance and enforcement of NVRA policy in the location
  • reporting any discrepancies in compliance to the statewide NVRA Coordinator

If discrepancies are identified the local NVRA Coordinator will work with management staff to determine the source of the deficiency and develop an appropriate corrective action plan.  The local NVRA Coordinator and the statewide NVRA Coordinator will monitor the implementation of the corrective action plan.