SUBJECT:
CARS USER GUIDES
DISCUSSION:
The following Claims Accounting and Restitution System (CARS) User Guides are available:
- RECORDING AND VIEWING NOTES IN THE CLAIMS ACCOUNTING AND RESITUTITON SYSTEM (CARS);
- TERMINATING OR CLOSING A CLAIM;
- ENTERING REPAYMENT AGREEMENTS AND PROCESSING PAYMENTS IN THE CLAIMS ACCOUNTING AND RESITUTION SYSTEM (CARS);
- ENTERING AND TRACKING FAIR HEARING REQUESTS IN CARS;
- CHANGING OR REVIEWING CLAIM INFORMATION BEFORE THE CLAIM IS ESTABLISHED;
- REMOVING RESPONSIBLE INDIVIDUALS FROM AN ESTABLISHED CLAIM; and
- RECORDING A DEMAND LETTER HAS BEEN RETURNED AS UNDELIVERABLE.
To access these user guides from the FSD Intranet home page,
- click Food Stamps
- click Tools/Guides, and
- from the drop down menu, click CARS User Guide.
NECESSARY ACTION:
- Review this memorandum with appropriate staff.
- Access these CARS User Guides for instructions.