DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
PO BOX 2320
JEFFERSON CITY, MISSOURI
- TO: ALL FAMILY SUPPORT DIVISION OFFICES
- FROM: PATRICK LUEBBERING, DIRECTOR
- SUBJECT: EBT COMMENTS ON EUMEMROL
FNS (Food and Nutrition Services) has completed an EBT ME Review and requested that the state comply with the following:
- Comments must be entered on EUMEMROL (FM3Z) screen for the following:
- EBT Card Replacement Request
- EBT Card Replacement Processed
- Date and Time the card was requested
- Address Changes
These comments must be present in the case file. The SharePoint template has been updated to add the date and time for your reference. Processors will use the time displayed in FAMIS when documenting address changes and time of issuance displayed in ebtEDGE or EBTU.
- Review this memorandum with appropriate staff.