DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
PO BOX 2320
JEFFERSON CITY, MISSOURI
- TO: ALL FAMILY SUPPORT DIVISION OFFICES
- FROM: PATRICK LUEBBERING, DIRECTOR
- SUBJECT: REVISED PROCESS FOR EBT DROP-SHIP MANIFEST FORM AND PARTICIPANT EBT RECEIPTS
- MANUAL REVISION #36
This purpose of this memorandum is to clarify EBT manifest forms are the only documents to be scanned to the manifest SharePoint site firstname.lastname@example.org.
Participant receipts for picking up EBT cards are to be scanned to the individual’s case record. These receipts can be destroyed after they are added to the participant’s electronic file.
EBT Manifests are to be kept for 3 years. Record Retention information can be found on the Secretary of State’s website, Missouri General Record Retention Schedule, Agency Retention Schedules. IM Program information can be found under the Department of Social Services subtitle, under the Family Support Division bullet, in the Program and Policy link.
- Review this memorandum with appropriate staff.