Department of Social Services
Family Support Division
PO Box 2320
Jefferson City, Missouri
TO: ALL FAMILY SUPPORT OFFICES
FROM: PATRICK LUEBBERING, DIRECTOR
SUBJECT: NEW CANCEL CLOSE/CANCEL REJECT INFORMATION FOR THE MO HEALTHNET FOR THE AGED, BLIND, AND DISABLED (MHABD) PROGRAMS
MANUAL REVISION #67
MHABD cases may be reopened when the participant provides missing information that caused the closing. Cancel closings may only be completed within 30 days of the date the closing action is complete if ALL missing information is submitted to FSD.
MHABD applications rejected for failure to provide requested information or failure to cooperate, may be cancel rejected if the participant provides All requested information by the application due date.
For more information regarding when to reopen a MHABD case or cancel a rejection, refer to:
IM Memo #158 December 14, 2017 CLARIFICATION OF APPLICATION REJECTION PROCEDURES FOR FAILURE TO COOPERATE OR PROVIDE VERIFICATION AND THE INTRODUCTION OF CANCEL REJECT TIMEFRAME FOR MO HEALTHNET FOR THE AGED, BLIND, OR DISABLED CASES.
Refer to the MHABD Cancel Close/Cancel Reject Chart for the current procedure for reopening MHABD Spend Down, TWHA, and QMB/SLMB cases.
- Review this memorandum with appropriate staff.