Department of Social Services
Family Support Division
PO Box 2320
Jefferson City, Missouri
TO: ALL FAMILY SUPPORT OFFICES
FROM: KIM EVANS, DIRECTOR
SUBJECT: COVID-19 REQUIREMENT TO CERTIFY MAIL TO BLIND PENSION PARTICPANTS TEMPORARILY SUSPENDED
The Department of Social Services (DSS) has suspended the requirement that correspondence between DSS and Blind Pension participants must be sent by certified mail.
This change will give the Family Support Division more flexibility in its communication system for the program, and will streamline communications with participants in light of the COVID-19 emergency. With more people sheltering in place throughout the state, suspending the certified mail requirement removes a barrier for participants in receiving their mail, and eliminates the requirement for the participant to sign the mail certification, which helps with social distancing.
The suspension is temporary and will end when the COVID-19 state of emergency ends.
- Review this memorandum with appropriate staff.