Department of Social Services
Family Support Division
PO Box 2320
Jefferson City, Missouri
TO: ALL FAMILY SUPPORT OFFICES
FROM: KIM EVANS, DIRECTOR
SUBJECT: QUALITY CONTROL (QC) REVIEW COOPERATION LANGUAGE ADDED TO NOTICES
This memorandum introduces new language added to the Action Notice (FA-150) effective February 7, 2021. The new language encourages and notifies households of the requirement to cooperate with Quality Control (QC) reviews of their case.
Per Supplemental Nutrition Assistance Program (SNAP) policy, 1140.030.00 Quality Control Review Non-compliance, SNAP participants are required to comply with QC reviews. Failure to cooperate can result in a SNAP sanction.
Formal QC reviews are currently waived but will resume July 1, 2021.
- Review this memorandum with appropriate staff.