Department of Social Services
Family Support Division
PO Box 2320
Jefferson City, Missouri
TO: ALL FAMILY SUPPORT OFFICES
FROM: KIM EVANS, DIRECTOR
SUBJECT: UPDATES TO SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MID-CERTIFICATION REVIEWS POLICY
MANUAL REVISION #
1140.020.00
FORM REVISION #
IM-2MCR
DISCUSSION:
SNAP Manual section 1140.020.00 Mid-Certification Reviews is updated to clarify that a Mid-Certification Review/Report Form (MCR/FA-546) must have all questions answered and must be signed to be considered received by the agency. An incomplete or unsigned MCR must be returned to the participant for completion/signature.
To advise the participant why the MCR is being returned, a new Mid-Certification Review Request (IM-2MCR) form was created for use when returning an incomplete or unsigned MCR to a participant. If an MCR is received with pages missing, those pages should be reprinted and sent to the participant when returning the form.
The IM-2MCR requires staff to enter the following information as it appears on the first page of the participant’s MCR:
• Case Name,
• Case DCN,
• Due date from the original MCR, and
• Family Support Division (FSD) return address from the original MCR.
There is a drop-down box to select the reason the form is being returned, along with a text entry box which should be used to tell the participant what is missing from the MCR, and if the form is being returned for multiple reasons. Staff should enter the date the form is being returned in the date field at the top right of the form.
Normal office procedures should be followed for printing and reprinting documents.
NECESSARY ACTION:
• Review this memorandum with appropriate staff.
• Effective with the release of this memo, all incomplete/unsigned MCRs must be returned to the participant using the IM-2MCR.
KE/tl