Department of Social Services
Family Support Division
PO Box 2320
Jefferson City, Missouri
TO: ALL FAMILY SUPPORT OFFICES
FROM: KIM EVANS, DIRECTOR
SUBJECT: INTRODUCTION OF A NEW INTERVIEW PHONE LINE NUMBER FOR FAMILY SUPPORT DIVISION (FSD) BENEFIT APPLICANTS
DISCUSSION:
The purpose of this memo is to inform staff of a new phone number for applicants to call to complete their interview. The new interview line phone number will be available on July 01, 2020.
Wording on applications, forms, and Web application will be updated to have consistent messaging with regards to the new interview contact phone number, and times applicants can reach a staff member to complete their interview. Once the updates are complete, staff will be informed of those changes.
Please note: The new interview phone number is 855-823-4908, and will be used for all FSD benefit requests that require an interview.
NECESSARY ACTION:
- Review this memorandum with appropriate staff.
KE/am