Department of Social Services
Family Support Division
PO Box 2320
Jefferson City, Missouri
TO: ALL FAMILY SUPPORT OFFICES
FROM: KIM EVANS, DIRECTOR
SUBJECT: PROTECTING YOUR BENEFITS WEBPAGE UPDATE FOR ELECTRONIC BENEFIT TRANSFER (EBT) CARDHOLDERS
Updates have been made to the My SNAP Benefit and My Temporary Assistance Benefit pages to provide additional information on Protecting Your Benefits. This webpage provides guidance on common types of fraud, utilizing ebtEdge (the EBT vendor’s free mobile application), and how to report fraud to Family Support Division.
Electronically Stolen Benefit replacement requests may be submitted on the Electronically Stolen Benefit Replacement Request form (IM-111). This form is located on both the My SNAP Benefit and My Temporary Assistance Benefit pages.
- Review this memorandum with appropriate staff.
- Share this information with participants.
- Review IM-87 for more information on Electronically Stolen Benefits