Department of Social Services
Family Support Division
PO Box 2320
Jefferson City, Missouri
TO: ALL FAMILY SUPPORT OFFICES
FROM: KIM EVANS, DIRECTOR
SUBJECT: UPDATED ONLINE CHANGE REPORT FOR FAMILY SUPPORT DIVISION (FSD) PROGRAMS
DISCUSSION:
The online change report was updated to make the form easily accessible to participants and to capture information allowing FSD to complete many changes without requesting more information from participants. Participants can access the change report online at mydss.mo.gov.
The updated online change report form has clearer defined questions on the left menu to help participants provide more complete information related to reporting a new pregnancy, requesting to explore a different MO HealthNet program, and claiming good cause to be exempt from pursuing child support.
Changes to the online change report now match changes made to the Change Report (IM-145) that were completed in September 2023.
NECESSARY ACTION:
- Review this memorandum with appropriate staff.
- Share with community partners.
KE/cj