Department of Social Services
Family Support Division
PO Box 2320
Jefferson City, Missouri
TO: ALL FAMILY SUPPORT OFFICES
FROM: KIM EVANS, DIRECTOR
SUBJECT: THE WORK NUMBER MANUAL NOTICE REQUIREMENT FOR NEGATIVE ACTIONS
FORM REVISION #
The Fair Credit Reporting Act (FCRA) requires the Family Support Division to notify participants when a negative action is the result of information reported by a consumer reporting agency such as The Work Number.
System work is currently being completed in FAMIS and MEDES to add required FCRA language to adverse action notices and action notices when a negative action is taken due to information provided by a specific FCRA source.
FCRA wording has been added to adverse action and action notices related to rejections and closings in FAMIS. Additional information is available in Email Memo IM-11 Phase 1: FAMIS Verification Codes and Fair Credit Reporting Act (FCRA) Notification Added to FAMIS Notices, dated 3/22/2021
For all other negative actions that are a result of information provided by The Work Number, staff must mail an IM- when the adverse action and action notices are sent.
Memorandums will be released as each phase of the system work is complete.
- Review this memorandum with appropriate staff.