Department of Social Services
Family Support Division
PO Box 2320
Jefferson City, Missouri
TO: ALL FAMILY SUPPORT OFFICES
FROM: KIM EVANS, DIRECTOR
SUBJECT: REVISION TO MAGI APPLICATION POLICY SECTIONS FOR ALL MO HEALTHNET (MHN) PROGRAMS
MANUAL REVISION #
|1802.010.10 obsolete||1802.010.70 obsolete|
|1802.010.20 obsolete||1802.020.25 obsolete|
|1802.010.30 obsolete||1802.040.00 obsolete|
MHN applications submitted through the online application portal or through the Federally Facilitated Marketplace (FFM) are received as of the date they are submitted, regardless of whether the application is submitted outside of regular Family Support Division (FSD) business hours. This policy is located in the MAGI Family MO HealthNet Manual section, 1802.010.00 Requests for Benefits.
There has been no change to application date policy for MHN applications submitted in person, by mail, drop-off, or other electronic processes (myDSS Upload, email, or fax). Applications submitted by these methods use an application date of the date FSD received them. Applications submitted to FSD outside of regular business hours (after 5:00 PM, on weekends, or on holidays) use an application date of the next business day.
Revisions to additional MAGI manual sections simplified MHN application process policy.
1802.000.00 Applications, was updated to provide brief explanations and links to the other application policy sections.
1802.010.00 Requests for Benefits now includes policy information from the following obsoleted sections:
- 1802.010.10 Requests in Person
- 1802.010.20 Request by Mail
- 1802.010.30 On-line Application
- 1802.010.40 Request by Telephone
- 1802.010.50 Request for In Home Application
- 1802.010.60 Request Received Through Third Party
- 1802.010.70 MO HealthNet Requests at Federally Qualified Healthcare Centers (FQHC) and Disproportionate Share Hospitals (DSH)
- 1802.020.25 Main-in or Drop-off Application
- 1802.040.00 Dating the Application
Revisions were made to existing policy in MO HealthNet for the Aged, Blind, and Disabled (MHABD) Manual, section 0804.000.00 Application Processing to delete references to obsolete policies.
- Review this memorandum with appropriate staff.