IM-83 December 8, 2016; IM-27 April 9, 2014; IM-78 August 25, 2004; IM-27 March 19, 2004
When asked about the Food Stamp Program, FSD staff shall:
- Give a general explanation about the Food Stamp Program
- Inform the inquirer about how to apply for Food Stamp benefits (in person, online, etc.)
- Provide applications materials (as needed)
- Educate the inquirer about the process that occurs after the application is submitted [processing timeframes (see 1130.005.00 Processing Time Frames), verification, interview, etc.]
- If applicable, note application procedures for applicants with special circumstances [applicants that may qualify for expedited service (1125.000.00 Expedited Service), are in group living arrangements (1135.005.25 Group Living Arrangement), or SSI recipients applying at an SSA office (1135.020.00 SSI/Food Stamp Joint Application Processing)]
All customers are encouraged to contact the FSD Info Center (855-373-4636) for assistance.
FSD staff shall review the following materials and corresponding policies with each Food Stamp applicant:
- IM-31F Applying for Food Stamp benefits
- IM-4 Child Care pamphlet
NOTE: If the applicant’s language proficiency is not English, provide the applicant with translated materials (as available) from the intranet.
FSD staff shall review the following eligibility requirements with each Food Stamp applicant during the interview or as appropriate:
- citizenship and the option to not provide immigration status (see 1105.010.00 Citizenship and Immigrant Status)
- residency (see 1105.005.00 Residency)
- EU determination (see 1105.015.00 Eligibility Unit Determination)
- identity (see 1105.020.00 Identity)
- social security number and the option to not provide the number (see 1105.040.00 Social Security Numbers)
- work registration (see 1105.025.00 Work Requirements)
- work requirement (18- through 49-year-old ABAWD policy) (see 1105.035.00 Work Requirement for 18- Through 49-Year-Olds)
- resources (see 1110.000.00 Resources)
- income (see 1115.000.00 Income)
- EBT (see 0150.000.00 Electronic Benefit Transfer (EBT) System/Direct Deposit)
Enter a comment on EUMEMROL confirming that the aforementioned materials and policies were reviewed with each applicant.
Each FSD staff and/or applicant shall complete the following forms upon application or recertification:
- Application for SNAP (FS-1)
- Eligibility Statement (FA-102 Interview Summary for FTF interviews or if requested by an applicant)
- NOTE: Staff must review the FA-102 but have the option to print if there is a Food Stamp only application. Applications in conjunction with another program must be printed.
- Expedited Service Notice (FA-110 for initial applications only)
- Missouri Voter Registration Application
- If applicable:
- Referral for Social Security Number (SSN-1)
- Applicable Release(s) of Information
- Request For Information (FA-325)
- Eligibility Statement (FA-102 Interview Summary for FTF interviews or if requested by an applicant)