Memorandums and Practice Points

Temporary Assistance Memos

IM-110 MILEAGE REIMBURSEMENT RATE INCREASE FOR ALL INCOME MAINTANENCE (IM) PROGRAMS

FROM: KIM EVANS, DIRECTOR SUBJECT: MILEAGE REIMBURSEMENT RATE INCREASE FOR ALL INCOME MAINTANENCE (IM) PROGRAMS FORM REVISION # APPENDIX J   DISCUSSION: The state mileage rate used to calculate expenses for all IM programs increased from $.49 per mile to $.55 per mile effective 07/01/2022. Use the rate of $.55 per mile when calculating mileage […]

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IM-109 UKRAINIAN HUMANITARIAN PAROLEE GUIDANCE FOR ALL PROGRAMS

FROM: KIM EVANS, DIRECTOR SUBJECT: UKRAINIAN HUMANITARIAN PAROLEE GUIDANCE FOR ALL PROGRAMS   DISCUSSION: Due to section 401 of the Additional Ukraine Supplemental Appropriations Act, 2022 (Public Law 117-128), Ukrainian individuals issued an immigration status of Humanitarian Parolee between February 24, 2022 and September 30, 2023 are considered Qualified Immigrants. Effective May 21, 2022 these […]

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IM-104 POLICY REVISION TO ALLOW ELECTRONIC SIGNATURES FOR MO HEALTHNET (MHN), TEMPORARY ASSISTANCE (TA) AND SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP)

FROM:  KIM EVANS, DIRECTOR SUBJECT:  POLICY REVISION TO ALLOW ELECTRONIC SIGNATURES FOR MO HEALTHNET (MHN), TEMPORARY ASSISTANCE (TA) AND SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL REVISION # 0105.010.00 0203.020.00 1120.025.00 1802.020.05 1802.020.15   DISCUSSION: An electronic or typed signature is considered a valid signature for MHN, TA, and SNAP documents when accompanied with an attestation. […]

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IM-89 ALL PROGRAM UPDATE TO POLICY WHEN NO DATA IS SHOWN ON IMES AND “NO DATA” DEFINITION

FROM:  KIM EVANS, DIRECTOR SUBJECT:  ALL PROGRAM UPDATE TO POLICY WHEN NO DATA IS SHOWN ON IMES AND “NO DATA” DEFINITION MANUAL REVISION # 0110.025.05 0110.025.10 1805.030.05   DISCUSSION: Policy for all programs is updated to explain necessary actions when an Income Maintenance and Employment Security interface (IMES) returns “no data.” The General Information Manual […]

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IM-73 UPDATES TO THE LEGAL ASPECTS MANUAL AND FSD-4 CUSTOMER SERVICE FORM

FROM: KIM EVANS, DIRECTOR SUBJECT: UPDATES TO THE LEGAL ASPECTS MANUAL AND FSD-4 CUSTOMER SERVICE FORM MANUAL REVISION # 0130.010.00 0130.010.05 0130.010.10 0130.010.15 0130.010.15.15 FORM REVISION # FSD-4 Customer Service DISCUSSION: Revisions have been made to the Legal Aspects Manual located within the General Information Manual. The Customer Service Complaints and Comments policy section and […]

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IM-72 REVISIONS TO WAIVER OF 10-DAY ADVANCE NOTICE (IM-80A)

FROM: KIM EVANS, DIRECTOR SUBJECT: REVISIONS TO WAIVER OF 10-DAY ADVANCE NOTICE (IM-80A) FORM REVISION # IM-80A DISCUSSION: The IM-80A was updated with current Family Support Division (FSD) terms. Other changes were made to allow streamlined use for all FSD programs. The FSD Staff section, at the bottom of the form, allows staff to provide […]

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IM-71 INTRODUCING THE SIGNATURE REQUEST FORM (IM-2SR)

FROM: KIM EVANS, DIRECTOR SUBJECT: INTRODUCING THE SIGNATURE REQUEST FORM (IM-2SR) MANUAL REVISION # 0105.010.00 0203.020.05 1120.010.00 1802.020.05 FORM REVISION # IM-2SR IM-2SR Spanish Signature Request Letter obsolete Signature Request Letter (Spanish) obsolete DISCUSSION: The Signature Request Form (IM-2SR) and Signature Request Form Spanish (IM-2SR Spanish) have replaced the English and Spanish versions of the […]

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IM-68 NEW HEARING REQUEST AND CANCEL HEARING REQUEST FORMS DEVELOPED FOR PUBLIC USE

FROM: KIM EVANS, DIRECTOR SUBJECT: NEW HEARING REQUEST AND CANCEL HEARING REQUEST FORMS DEVELOPED FOR PUBLIC USE FORM REVISION # IM-85 IM-85 Instructions IM-86 IM-86 Instructions DISCUSSION: The Online Hearing Request (IM-85) and Online Cancel Hearing Request (IM-86) forms are now available online to request a hearing or cancel a previously requested hearing. There are […]

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IM-60 OBSOLETING EMPLOYER AND STUDENT INCOME VERIFICATION FORMS

FROM: KIM EVANS, DIRECTOR SUBJECT: OBSOLETING EMPLOYER AND STUDENT INCOME VERIFICATION FORMS MANUAL REVISION # 1102.015.05 1102.015.45 FORM REVISION # FA-311 obsolete FA-321 obsolete IM-12 obsolete IM12A obsolete IM-108 obsolete DISCUSSION: Effective 5/28/2022, the following employer and student income verification forms are obsolete for all Income Maintenance (IM) programs: • Manual forms removed from the […]

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IM-54 MOBILE PAYMENT APPLICATIONS

FROM:  KIM EVANS, DIRECTOR SUBJECT:  MOBILE PAYMENT APPLICATIONS MANUAL REVISIONS # 0110.040.05 0205.005.30 1025.010.00 1030.000.00 1110.000.00   DISCUSSION: Mobile payment applications have been added to the resource policies for the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance (TA), and MO HealthNet for the Aged, Blind & Disabled (MHABD). Consider mobile payment applications a resource when […]

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