Department of Social Services
Family Support Division
PO Box 2320
Jefferson City, Missouri
TO: ALL FAMILY SUPPORT OFFICES
FROM: KIM EVANS, DIRECTOR
SUBJECT: PUBLIC ADMINISTRATOR LIAISONS FOR ALL INCOME MAINTENANCE PROGRAMS
The purpose of this memorandum is to inform staff of updated Public Administrator (PA) liaisons. Public Administrators have a designated Family Support Division (FSD) staff member with whom they, their deputies, or their staff can discuss and resolve issues on behalf of participants for whom they are legal guardians or conservators. The PA liaisons may respond to case inquiries and take case action as needed on all Income Maintenance programs.
There are now three PA liaisons within FSD, each with an assigned region. The Kansas City Region has merged with the North Region. The PA liaison will contact the Public Administrator or their staff that corresponds to the county the participant resides in based on the map found here: MHABD Nursing Home Units Map.
Below are the current PA liaisons:
North Region (includes Kansas City area)
601 W Mohawk Rd
Chillicothe, MO 64601
St. Louis Region (includes Madison County)
413 Burris St
Fredericktown, MO 63645
South Region Beth Ann Blackburn
Highway 160 West
PO Box 717
Gainesville, MO 65655
Cases in which Public Administrators are involved will now be processed by Butler County, Home and Community Based Services (HCB) Processing Center in Poplar Bluff. Do not refer Public Administrators or their staff to the PA liaisons if they contact the Customer Service Center and can be assisted during that point of contact.
All staff are permitted to discuss cases in which a Public Administrator is the customer’s conservator/guardian with the Public Administrator or anyone who works in the Public Administrator’s office, as long as a copy of the court order approving the conservatorship or guardianship is contained in the case record. The PA liaisons have been instructed to maintain a list of staff in each Public Administrator’s office as a reference.
A Departmental Vendor Number (DVN) is assigned to each Public Administrator and should be filled out in the DVN field. This DVN will ensure that if the Public Administrator changes all cases attached to this DVN will be updated.
- Review this memorandum with appropriate staff.