Department of Social Services
Family Support Division
PO Box 2320
Jefferson City, Missouri
TO: ALL FAMILY SUPPORT OFFICES
FROM: KIM EVANS, DIRECTOR
SUBJECT: MYDSS CHANGE REPORT UPDATED FOR FAMILY SUPPORT DIVISION (FSD) INCOME MAINTENANCE (IM) PARTICIPANTS
DISCUSSION:
On October 25, 2021, the change report available on https://mydss.mo.gov/ will be updated. This update allows participants to report household changes (such as income, address, or changes in household members) without requiring a MO Login Account or a Benefit Change Reporting Account.
The change report can be accessed by participants by clicking on “Report a Change” on the mydss.mo.gov home page. Participants complete the form with changes, attach available verification, and submit electronically. The participant then goes to a thank you page and has the option of printing or saving a PDF of the change report.
The submission page and the copy of the change report will contain a change request document number that the participant can reference when contacting FSD. The change report and attached verification will be electronically sent to FSD to be added to the electronic case file and processed as a change for all IM programs.
NECESSARY ACTION:
- Review this memorandum with appropriate staff.
KE/cj