Department of Social Services
Family Support Division
PO Box 2320
Jefferson City, Missouri
TO: ALL FAMILY SUPPORT OFFICES
FROM: KIM EVANS, DIRECTOR
SUBJECT: SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANAGEMENT REQUIREMENT UPDATED
MANUAL REVISION #
Requirements for exploring management on SNAP Applications have been updated. Management must be discussed with households when the allowable reported expenses exceed the reported income. When the eligibility system shows the expenses exceed income, a management comment must be made.
In most instances, the household’s explanation of management should be considered acceptable.
EXAMPLE: At initial application if a household states they are behind on their bills and are looking for work or have applied for another source of income, such as disability, this is an acceptable statement.
When a household claims expenses that exceed their income at recertification and this was claimed at last application, review the prior management comment and have further discussion with the household to determine if their management explanation at recertification is reasonable.
NOTE: Staff should not ask households how they obtain personal hygiene products, diapers, etc.
FAMIS Resources and the SNAP Caseworker Reference Guide have been updated with the above management guidelines.
Manual Section 1115.090.00 named Very Low Income has been renamed Management. The SNAP Manual table of contents page has been updated to show this change.
Hot Tip, Explaining Management for SNAP, dated 09/30/2020, is obsolete.
- Review this memorandum with appropriate staff