IM-111 November 1, 2021; IM-34 June 13, 2016; IM-11 January 25, 2013; IM-21 March 14, 2012; IM-62 October 18, 2011; IM-27 March 19, 2004
An annual interview is required for each application. Interviews are completed during business hours:
- By phone
- Face-to-face (in-person) at any FSD office
NOTE: For recertification applications, the interview may be waived for certain elderly or disabled households. Refer to the SNAP Recertification Interview Decision User Guide for more details.
Interviews are key for gathering accurate, individualized information about each household in order to determine eligibility.
During the interactive interview, staff must discuss:
- Eligibility requirements (see 1120.005.05 Food Stamp Program Explanation)
- Management (see 1115.090.00 Management)
- Rights and Responsibilities (see 1120.005.10 Explanation of Rights and Responsibilities)
- Verification requirements (if needed) (see 1102.000.00 Verification)