Author: Danielle Protzman

IM-58 REVISED ELECTRONIC BENEFIT TRANSFER (EBT) INFORMATIONAL FLYER

Posted on

FROM: KIM EVANS, DIRECTOR

SUBJECT: REVISED ELECTRONIC BENEFIT TRANSFER (EBT) INFORMATIONAL FLYER

 

DISCUSSION:

Informational flyers IM-4EBT EBT Card-Helpful Information (English) and IM-4EBT EBT card-Helpful Information (Spanish) have been revised to:

  • allow for easier reading,
  • provide new procedures for setting up a Personal Identification Number (PIN), and
  • update the USDA Non-Discrimination Statement.

Utilize and distribute the revised flyers and brochures. Flyers and brochures can be found in the public and internal Forms Manuals.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Begin using the new flyers immediately.
  • Remove any obsolete flyers from participant resources.

 

 

 

KE/nw

IM-57 JULY 2023 ANNUAL NON-MAGI PROGRAM ADJUSTMENTS

Posted on

FROM: KIM EVANS, DIRECTOR

SUBJECT: JULY 2023 ANNUAL NON-MAGI PROGRAM ADJUSTMENTS

MANUAL REVISION #
APPENDIX A
APPENDIX B
APPENDIX J
APPENDIX K
0415.005.00
0510.000.00
1030.000.00

 

 

DISCUSSION:

Supplemental Aid to the Blind (SAB) and Blind Pension (BP)

Effective July 1, 2023, SAB and BP grants increase from $750 to $789.

The manual sections and appendices listed above have been updated with July 2023 data.

Resource Limit

As a result of HB1565 (2016), resource limits for Non-MAGI programs, except BP and Medicare Savings Programs, increase July 1, 2023. Appendices J and K have been updated with the new amounts.

The weekend of June 10, 2023, all Non-MAGI cases are adjusted in the eligibility system. The Individual Resource Limit and Couple Resource Limit will be updated for actions effective the month of July 2023 and thereafter.

Effective July 1, 2023:

Individual Resource Limit: $5,726

Couple Resource Limit: $11,452

Calculation Method for Resource Limits

Please see 1030.000.00 for the calculation method.

Minimum Monthly Maintenance Needs Allowance (MMMNA) and Shelter Standard

Effective July 1, 2023, the MMMNA and Shelter Standard are increased for Vendor cases.

The weekend of June 10, 2023, all Vendor cases are adjusted in the eligibility system. Allotments for community spouses, minor children, and eligible dependents and the MMMNA and Shelter Standard are updated for actions effective the month of July 2023 and later.

Effective July 1, 2023:

Minimum Maintenance Standard: $2465

Shelter Standard: $740

 

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

KE/mc

 

IM-56 UPDATES TO SYSTEMATIC ALIEN VERIFICATION FOR ENTITLEMENTS (SAVE) WEBSITE AND SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) POLICY

Posted on

FROM: KIM EVANS, DIRECTOR

SUBJECT: UPDATES TO SYSTEMATIC ALIEN VERIFICATION FOR ENTITLEMENTS (SAVE) WEBSITE AND SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) POLICY

MANUAL REVISION #

1105.010.10.20 1105.010.20.40
1105.010.12 1105.097.00
1105.010.15 1105.010.15.15

 

DISCUSSION:

The Food and Nutrition Service (FNS) has provided guidance on updates to Additional Verification procedures and introduced the Cuban/Haitian button for SAVE.

SAVE users now have the ability to make specific verification requests regarding Cuban/Haitian Entrants. After receiving a response to an initial verification request, users would select the Cuban/Haitian Entrant button. SAVE then provides the Upload File button or Drag file to upload box for immigration documentation provided by the individual.

Staff must use the Scan and Upload function when SAVE requests additional documentation to complete a case for non-citizen applicants/participants. Effective immediately, discontinue use of the obsolete U.S. Citizenship and Immigration Services (USCIS) Form G-845.

The SNAP manual is updated to reflect these changes. Additionally, the correct address of the National Personnel Record Center, the fax numbers to the Defense Enrollment Eligibility Reporting System (DEERS) Support Office and outdated terms such as EU, immigrant (pertaining to a person), Food Stamps, and references to FAMIS are updated.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

KE/ch

IM-55 UPDATED MO HEALTHNET (MHN) POLICY REFERENCES FOR DIVISION OF SENIOR SERVICES AND DIVISION OF MEDICAL SERVICES

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FROM: KIM EVANS, DIRECTOR

SUBJECT: UPDATED MO HEALTHNET (MHN) POLICY REFERENCES FOR DIVISION OF SENIOR SERVICES AND DIVISION OF MEDICAL SERVICES

MANUAL REVISION #

0130.005.10.30 0810.035.30 0840.010.10
0515.100.00 0810.040.05 0840.010.25
0810.030.00 0810.040.10 0840.010.30
0810.035.00 0810.040.15 0855.025.00
0810.035.15 0810.040.20 0860.000.00
0810.035.20 0810.040.25 0865.015.10
0810.035.25 0810.040.30 0865.015.15
 Appendix A    

 

DISCUSSION:

The MHN policy sections and appendix listed above are updated to change the Division of Senior Services to Division of Senior and Disability Services (DSDS) and Division of Medical Services to MO HealthNet Division (MHD). Revisions were made to update MHN terminology and to remove process information.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/mm

IM-54 NEW INFORMATIONAL FLYER AVAILABLE FOR MO HEALTHNET (MHN) ANNUAL RENEWALS

Posted on

FROM: KIM EVANS, DIRECTOR

SUBJECT: NEW INFORMATIONAL FLYER AVAILABLE FOR MO HEALTHNET (MHN) ANNUAL RENEWALS

 

DISCUSSION:

The Department of Social Services (DSS) created an informational flyer to assist participants with completing MHN Annual Renewals.

This new resource is available to participants at Family Support Division (FSD) Resource Centers or by request. Community partners are also encouraged to utilize the flyer.

FSD staff and community partners can access and print English and Spanish versions of the flyer online from the DSS Medicaid Annual Renewals: Outreach Material page.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/mm

IM-53 FILER CONSENT IS NOT REQUIRED FOR MO HEALTHNET (MHN) APPLICATIONS OR ANNUAL RENEWALS

Posted on

FROM: KIM EVANS, DIRECTOR

SUBJECT: FILER CONSENT IS NOT REQUIRED FOR MO HEALTHNET (MHN) APPLICATIONS OR ANNUAL RENEWALS

MANUAL REVISION #
1802.030.00

 

DISCUSSION:

Filer consent is not required to process MHN applications or annual renewals. Filer consent is only required to access Internal Revenue Service (IRS) data through an external data source. Missouri does not access IRS data through the Federal Data Hub. The manual section listed above is updated with this information.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/rc

IM-52 TEMPORARY ASSISTANCE (TA) OUT OF STATE BENEFIT SUSPENSION

Posted on

FROM: KIM EVANS, DIRECTOR

SUBJECT: TEMPORARY ASSISTANCE (TA) OUT OF STATE BENEFIT SUSPENSION

MANUAL REVISION #
0246.000.00
0246.000.05
0246.000.10

 

DISCUSSION:

Effective May 30, 2023 TA cash benefits will be suspended if a participant’s Electronic Benefit Transfer (EBT) card has not been used in the State of Missouri within the prior 90-day timeframe. A new manual section, 0246.000.00 Suspension of Temporary Assistance Benefits When EBT Cards Are Used Out of State, has been added to the TA manual.

On May 30, 2023, all active TA participants will be sent a one-time Claimant Information Notice (FA-601) to let them know about this change.

When a TA participant consistently uses their EBT card in another state, they will appear on a report. Designated staff will use the report to initiate the suspension process.

In the eligibility system, a “Y” will display on the new OOS NON-COMPL field on the Address Resolution screen (ADRES/FM1G).

This action will generate an FA-601 letting the participant know their benefits will be suspended if they do not use their EBT card in the State of Missouri or contact Family Support Division (FSD) in the next 30 days. If a participant contacts FSD to report they still live in Missouri, staff should change the OOS NON-COMPL field to “N” with client statement as verification.

At 90 days, FSD will receive a second report for participants who have not contacted FSD to clarify their Missouri residence. Benefits will be automatically suspended and an investigation is initiated with a system generated Request for Information (FA-325) to provide proof of Missouri residency.

Once the FA-325 is sent, there are three (3) possible outcomes:

  1. When there is contact from the participant and it is determined that they still live in Missouri, the OOS NON-COMPL field should be updated to “N” on the ADRES screen with client statement as verification.
  2. When there is contact from the participant and it is determined that they moved out of state, FSD staff will go to INHOME, end date the household members and use Reason Code MSV=Moved out of state. Staff will then complete an eligibility determination (EDRES). The system will initiate an AACL on ACTRES (FM50) to close the case for reason MSV=Moved out of state and this was verified.
  3. When there is no contact from the participant, the system will automatically initiate an AACL to close the case for reason LOC= We are unable to locate you.

No other programs are affected by this new policy; however, if a participant reports they have moved out of state, the adverse action to close the case will be initiated for all benefits.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/hrp

IM-51 UPDATES TO MO HEALTHNET (MHN) ANNUAL RENEWAL FORMS

Posted on

FROM: KIM EVANS, DIRECTOR

SUBJECT: UPDATES TO MO HEALTHNET (MHN) ANNUAL RENEWAL FORMS

MANUAL REVISION #

0815.015.00 1802.030.00
1015.020.20 1885.020.00
1315.005.00 2100.020.00

FORM REVISION #
IM-1U (MAGI)
FA-402

 

DISCUSSION:

MHN annual renewal forms have been renamed, updated to explain annual renewal processes and provide easier to read instructions and information for participants.

The MO HealthNet Annual Renewal (Non-MAGI) form (FA402) and the MO HealthNet Annual Renewal form (IM-1U MAGI) have been updated in the eligibility systems.

The manual sections listed above are updated to use the new form names or use general references to annual renewal forms.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/cj

 

 

IM-50 REFERRAL FOR INVESTIGATION – WELFARE INVESTIGATION UNIT (WIU) SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL UPDATE

Posted on

FROM: KIM EVANS, DIRECTOR

SUBJECT: REFERRAL FOR INVESTIGATION – WELFARE INVESTIGATION UNIT (WIU) SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL UPDATE

MANUAL REVISION #
1145.005.00

 

DISCUSSION:

SNAP Manual section 1145.005.00 Referral for Investigation-WIU update includes the internal process for referring a SNAP case for investigation introduced in 2020 Email Memo IM-39.

Effective immediately, staff must use the FSD Task Management Site or the Call Center – Hand Off and Support site and select Overpayment Portal when reporting potential fraud and/or overpayments.

 

NECESSARY ACTION:

 

 

 

KE/ch

IM-49 UPDATE TO SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) SKILLUP REFERRAL PROCESS

Posted on

FROM: KIM EVANS, DIRECTOR

SUBJECT: UPDATE TO SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) SKILLUP REFERRAL PROCESS

MANUAL REVISION #
1105.025.05.20

 

DISCUSSION:

Effective immediately, staff must use the Call Center – Hand off and Support site and select SkillUP Referral when a SNAP participant indicates interest in participating in an employment and training program. SNAP Manual section 1105.025.05.20 SkillUP – Missouri’s Employment & Training Program is updated to show the current internal process for referring a participant to the SkillUP program.

The Able Bodied Adults Without Dependents (ABAWD) training/work requirement will be reinstated July 1, 2023. Explaining participation in SkillUP is important. Working with a SkillUP provider can help ABAWD participants meet the 80 hours a month work requirement, and allow these participants to continue to receive SNAP benefits beyond the allotted 3 non-work months.

Note: Only active SNAP participants can be referred to SkillUP. ABAWDs who have used their 3 non-work months and lost eligibility should be referred to their local Missouri Job Center for other available services.

 

NECESSARY ACTION:

 

 

 

KE/ch