MoHealthnet Memos

MoHealthnet Memos

IM-43 INTRODUCTION OF THE DEVELOPMENTAL DISABILITY SERVICES FOR MILITARY MEMBERS OR IMMEDIATE FAMILY MEMBER FOR NON-MISSOURI RESIDENTS SECTION IN THE MO HEALTHNET FOR THE AGED, BLIND, AND DISABLED (MHABD) MANUAL

FROM:  KIM EVANS, DIRECTOR SUBJECT:  INTRODUCTION OF THE DEVELOPMENTAL DISABILITY SERVICES FOR MILITARY MEMBERS OR IMMEDIATE FAMILY MEMBER FOR NON-MISSOURI RESIDENTS SECTION IN THE MO HEALTHNET FOR THE AGED, BLIND, AND DISABLED (MHABD) MANUAL MANUAL REVISION # 1015.005.00.05                DISCUSSION: Senate Bill 656 2020 altered residency requirements for participants […]

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IM-39 ANNUAL INTERNAL REVENUE SERVICE (IRS) SAFEGUARDS INTERNAL INSPECTIONS REPORT-INDIVIDUAL TELEWORK

FROM: KIM EVANS, DIRECTOR SUBJECT: ANNUAL INTERNAL REVENUE SERVICE (IRS) SAFEGUARDS INTERNAL INSPECTIONS REPORT-INDIVIDUAL TELEWORK   DISCUSSION: Federal regulations require Family Support Division (FSD) staff with access to federal tax information (FTI), to complete an annual internal inspection. Internal Inspections Federal regulations require agencies to conduct internal inspections of all offices with access to FTI […]

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IM-38 COVID-19: UNEMPLOYMENT COMPENSATION UPDATES RESULTING FROM THE AMERICAN RESCUE PLAN ACT (ARPA) OF 2021 FOR ALL PROGRAMS

FROM: KIM EVANS, DIRECTOR SUBJECT: COVID-19:  UNEMPLOYMENT COMPENSATION UPDATES RESULTING FROM THE AMERICAN RESCUE PLAN ACT (ARPA) OF 2021 FOR ALL PROGRAMS   DISCUSSION: Memorandum IM-37, dated April 29, 2020, introduced 3 new types of Unemployment Compensation Benefit (UCB) funds that were created on March 27, 2020, as a result of the Coronavirus Aid, Relief, […]

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IM-36 TPL-1 FORM UPDATE

FROM:  KIM EVANS, DIRECTOR SUBJECT:  TPL-1 FORM UPDATE FORM REVISION # TPL-1 Instructions   DISCUSSION: The TPL-1 form has been updated to include an email address for the Third Party Liability (TPL) Unit. After completion of a TPL-1 form, send a copy via email to the TPL Unit at tpl.database@dss.mo.gov and retain a copy in […]

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IM-35 CONTESTING THE WORK NUMBER INFORMATION

FROM:  KIM EVANS, DIRECTOR SUBJECT:  CONTESTING THE WORK NUMBER INFORMATION DISCUSSION: If the participant believes that the information provided by The Work Number is incorrect, for example an incorrect employer is listed, they can contact Equifax directly: Telephone: 1-866-349-5191 Mail: Equifax Information Services LLC P.O. Box 740256 Atlanta, GA 30374-0256 Example:  Mr. B contacts the […]

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IM-34 THE WORK NUMBER MANUAL NOTICE REQUIREMENT FOR NEGATIVE ACTIONS

FROM:  KIM EVANS, DIRECTOR SUBJECT:  THE WORK NUMBER MANUAL NOTICE REQUIREMENT FOR NEGATIVE ACTIONS FORM REVISION # (IM-50E) DISCUSSION: The Fair Credit Reporting Act (FCRA) requires the Family Support Division to notify participants when a negative action is the result of information reported by a consumer reporting agency such as The Work Number. System work […]

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IM-33 THE WORK NUMBER FAIR CREDIT REPORTING ACT REQUIREMENTS

FROM:  KIM EVANS, DIRECTOR SUBJECT:  THE WORK NUMBER FAIR CREDIT REPORTING ACT REQUIREMENTS DISCUSSION: The information provided by The Work Number is subject to FCRA requirements.  Refer to manual section 0110.060.05 Electronic Verification System Legal Basis for more information.  Policy regarding proper authorization to review FCRA sources is available in the Electronic Verification System portion […]

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IM-32 THE WORK NUMBER BY EQUIFAX PORTAL

FROM:  KIM EVANS, DIRECTOR SUBJECT:  THE WORK NUMBER BY EQUIFAX PORTAL           DISCUSSION: The Family Support Division (FSD) is adding The Work Number portal to the Electronic Verification System (EVS).  The Work Number provides earned income verification.    When the Work Number provides a response for an employer a cost is incurred. […]

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IM-31 FAMILY SUPPORT DIVISION (FSD) CUSTOMER SERVICE HOURS CHANGE

FROM:  KIM EVANS, DIRECTOR SUBJECT:  FAMILY SUPPORT DIVISION (FSD) CUSTOMER SERVICE HOURS CHANGE        DISCUSSION: The FSD Customer Service Centers will be closed on Saturday, April 3, 2021.   All centers will reopen on Monday, April 5, 2021 and will return to their normal hours of operation.  Effective April 5, 2021, hours of operation will be Monday […]

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IM-30 CLARIFICATION OF CLOSING ACTION DATES AND APPLICATION DUE DATES IN THE MO HEALTHNET FOR THE AGED, BLIND, AND DISABLED (MHABD) MANUAL

FROM:  KIM EVANS, DIRECTOR SUBJECT:  CLARIFICATION OF CLOSING ACTION DATES AND APPLICATION DUE DATES IN THE MO HEALTHNET FOR THE AGED, BLIND, AND DISABLED (MHABD) MANUAL MANUAL REVISION # 0840.015.10 0820.020.05.10 0835.000.00 0835.010.00                                DISCUSSION: The MHABD manual has been updated to clarify the timeframes allowed in the MHABD cancel closing and cancel rejection policies.     […]

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