Department of Social Services
Family Support Division
PO Box 2320
Jefferson City, Missouri
TO: ALL FAMILY SUPPORT OFFICES
FROM: KIM EVANS, DIRECTOR
SUBJECT: ALL PROGRAM UPDATE TO POLICY WHEN NO DATA IS SHOWN ON IMES AND “NO DATA” DEFINITION
MANUAL REVISION #
Policy for all programs is updated to explain necessary actions when an Income Maintenance and Employment Security interface (IMES) returns “no data.” The General Information Manual and Family MO HealthNet (MAGI) Manual policy are revised with this change; content in policy manuals for programs other than MO HealthNet does not require an update at this time.
IMES Used to Support an Income Determination
IMES is required in the record if it is accessed to review income information and reflects something other than “no data”. An IMES is considered to contain “no data” when the IMES:
- is completely blank
- has no earned income data for the last 12 months, and displays no unemployment compensation received for the last 12 months
When IMES displays “no data”, document in the eligibility system the date the IMES was viewed and why the IMES was not considered useful in an income determination.
IMES Used to Support Non-Financial Eligibility Requirements
Retain a copy in the case record if IMES is used to confirm non-financial information, such as, but not limited to:
- Application status for other benefits such as unemployment compensation
- Missouri residency or address information
FAMIS Resources guides are updated to include this information.
- Review this memorandum with appropriate staff.