IM-98 QUALIFIED MEDICARE BENEFICIARY (QMB) AND SPECIFIED LOW-INCOME MEDICARE BENEFICIARY GROUP 1 (SLMB1) ENROLLMENT IS AUTOMATIC FOR MO HEALTHNET (MHN) PARTICIPANTS

FROM: KIM EVANS, DIRECTOR

SUBJECT: QUALIFIED MEDICARE BENEFICIARY (QMB) AND SPECIFIED LOW-INCOME MEDICARE BENEFICIARY GROUP 1 (SLMB1) ENROLLMENT IS AUTOMATIC FOR MO HEALTHNET (MHN) PARTICIPANTS

MANUAL REVISION #

0805.000.00 0865.035.05
0820.035.00 0870.000.00
0840.010.40 0870.035.00
0865.000.00 1805.065.00
0865.035.00 1885.045.00

 

DISCUSSION:

Enrollment in QMB and SLMB1 is automatic for all eligible MHN participants. Eligibility for QMB and SLMB1 must be explored when processing an application for MHN coverage.

Explore eligibility for QMB and SLMB1 when completing annual renewals, changes in circumstance, or applications for other types of assistance. If the claimant does not already receive QMB or SLMB1 coverage and appears to be eligible, take actions to add QMB or SLMB1 coverage.

When a participant becomes eligible for QMB or SLMB1, the SMI premium is no longer an allowable deduction. This may cause an increase in spend down or cause a non-spend down participant to have a spend down. A participant may choose to close QMB or SLMB1 coverage. If the participant makes the request in person or by phone, explain the financial impact so the participant makes an informed decision.

Note: Medical expenses must be updated on the Medical Expense screen (MEDEXP/FMXA) in the eligibility system.

The following sections were added to the Family MO HealthNet (MAGI) Manual:

The following section was added to the MO HealthNet for the Aged, Blind, and Disabled (MHABD) Manual:

The remaining MHABD Manual sections listed above are updated to reflect automatic enrollment policy, update general terminology and remove outdated processes.

Note: Continue to follow current processing procedures for Non-MAGI applications.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/sh

IM-97 SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL UPDATE REMOVING LINKS TO OBSOLETE FAMIS USER GUIDES

FROM: KIM EVANS, DIRECTOR

SUBJECT: SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL UPDATE REMOVING LINKS TO OBSOLETE FAMIS USER GUIDES

MANUAL REVISION #
1102.000.00
1102.005.02
1102.015.55
1115.015.00
1115.035.30 
1135.010.10

 

DISCUSSION:

The SNAP manual is updated to remove links to obsolete charts and guides. Access FAMIS Resources for information previously found in the obsolete charts and guides. Additionally, policy and terminology is revised to align with current processing methods.

Changes are summarized below:

1102.000.00 Verification

  • The following obsolete charts and guides are removed:
    • Comments Quick Reference Chart,
    • Editing and Adding Text to the FA-325 user guide, and
    • Allowable FAMIS Verification Codes.
  • Link to Verification/Evidence Matrix added.
  • Link to FAMIS Resources added.
  • Policy regarding Comments or Notes updated.

1102.005.02 Documentation of Verification

  • The definition of documentation expanded.
  • Comments Quick Reference Chart removed.
  • Link to FAMIS Resources added.
  • Policy regarding Comments or Notes updated.

1102.015.55 Income Maintenance and Employment Security Interface (IMES)

  • Manual header section updated to Income Maintenance and Employment Security Interface (IMES), previously Employment History (IMES)
  • Comments Quick Reference Chart removed.
  • Updated policy to incorporate current process of retaining copies of IMES in the participant’s case record.
  • Added Note regarding when to request verification.
  • Policy regarding Comments or Notes updated.

1115.015.00 Income Exclusions

  • Comments Quick Reference Chart removed.
  • FAMIS system references removed.
  • Policy regarding Comments or Notes updated.

1115.035.30 Calculating Income Deductions

  • Comments Quick Reference Chart removed.
  • FAMIS system references removed.
  • Policy regarding Comments or Notes updated.
  • Example added on averaging expenses.

1135.010.10 Changes Reported by Eligible Striker Household

  • Manual header section updated, changed Eligibility Unit to Household
  • Comments Quick Reference Chart removed.
  • FAMIS system references removed.
  • Policy regarding Comments or Notes updated.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

 

KE/ch

 

IM-96 REPORTING CHANGES FOR SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) PARTICIPANTS FLYER UPDATED

FROM: KIM EVANS, DIRECTOR

SUBJECT: REPORTING CHANGES FOR SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) PARTICIPANTS FLYER UPDATED

FORM REVISION #
IM-4Reporting Changes for SNAP
IM-4Reporting Changes for SNAP – Spanish

 

DISCUSSION:

The English and Spanish versions of the Reporting Changes for SNAP Participants Flyer have been updated in the internal and public forms manuals.

The age range for the Able Bodied Adults Without Dependents (ABAWD) requirement to report a reduction in work hours below 20 hours per week has been updated to age 18 through 52.

The new flyer has been ordered and a supply will be mailed to each office for use in Resource Centers and for community outreach.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Discard flyers with a revision date prior to 11/2023 and begin using the new version upon receipt.

 

 

 

KE/mn

 

 

IM-95 MO HEALTHNET (MHN) COVERAGE FOR FORMER FOSTER CARE YOUTH (FFCY) INDIVIDUALS WHO AGED OUT OF CARE IN A STATE OTHER THAN MISSOURI

FROM: KIM EVANS, DIRECTOR

SUBJECT: MO HEALTHNET (MHN) COVERAGE FOR FORMER FOSTER CARE YOUTH (FFCY) INDIVIDUALS WHO AGED OUT OF CARE IN A STATE OTHER THAN MISSOURI

MANUAL REVISION #
0875.000.00
1805.050.00
1900.020.60

 

DISCUSSION:

Section 1002(a)(2) of the Substance Use Disorder Prevention that Promotes Opioid Recovery and Treatment (SUPPORT) for Patients and Communities Act became effective 1/1/2023 changing the way eligibility is determined for individuals who age out of foster care in a state other than Missouri. Eligibility for these individuals will be determined under different criteria based on when they reached the age of 18.

Individuals who turned 18 before January 1, 2023

  • Are under age 26;
  • Declare they were in foster care in a state other than Missouri for at least 6 months prior to aging out of care; and
  • Must be found ineligible for MHN coverage in all other applicable mandatory eligibility groups prior to being approved for coverage under the FFCY program.

Individuals who turned 18 on or after January 1, 2023

  • Are under age 26;
  • Declare they were in foster care in a state other than Missouri at the time they turned 18;
  • Are not required to be found ineligible for MHN coverage prior to being enrolled in FFCY coverage; and
  • Are ineligible for FFCY coverage if they are already covered under a mandatory level of Medicaid through the state of Missouri.

System updates are in progress to determine eligibility for these individuals. Until system updates are completed, send an email to COLE.MHNPOLICY@dss.mo.gov with “Former foster care state other than Missouri” in the subject line if an application is received for one of these individuals.

FFCY eligibility for individuals who age out of foster care in Missouri will continue to be handled through Children’s Division’s (CD) eligibility system.

The Family MO HealthNet (MAGI) and Presumptive Eligibility (PE) Programs Manuals have been updated to reflect these changes.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/rc

IM-94 UPDATED ONLINE CHANGE REPORT FOR FAMILY SUPPORT DIVISION (FSD) PROGRAMS

FROM: KIM EVANS, DIRECTOR

SUBJECT: UPDATED ONLINE CHANGE REPORT FOR FAMILY SUPPORT DIVISION (FSD) PROGRAMS

 

DISCUSSION:

The online change report was updated to make the form easily accessible to participants and to capture information allowing FSD to complete many changes without requesting more information from participants. Participants can access the change report online at mydss.mo.gov.

The updated online change report form has clearer defined questions on the left menu to help participants provide more complete information related to reporting a new pregnancy, requesting to explore a different MO HealthNet program, and claiming good cause to be exempt from pursuing child support.

Changes to the online change report now match changes made to the Change Report (IM-145) that were completed in September 2023.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Share with community partners.

 

 

 

KE/cj

IM-93 CLARIFICATION FOR WHEN TO ACT ON UNCLEAR INFORMATION

FROM: KIM EVANS, DIRECTOR

SUBJECT: CLARIFICATION FOR WHEN TO ACT ON UNCLEAR INFORMATION

MANUAL REVISION #
1141.005.00

 

DISCUSSION:

Due to feedback received from the Food and Nutrition Service (FNS), section 1141.005.00 When to Act on Unclear Information of the Supplemental Nutrition Assistance Program (SNAP) policy manual was updated to remove all references to the date of receipt in relation to unclear information. Unclear information should always be reviewed relative to the current month of participation.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/tl

IM-92 INTRODUCING NEW FLYER FOR FSD UPLOAD PORTAL

FROM: KIM EVANS, DIRECTOR

SUBJECT: INTRODUCING NEW FLYER FOR FSD UPLOAD PORTAL

FORM REVISION #
IM-4 UPLOAD
IM-4 UPLOAD (SPANISH)

 

DISCUSSION:

The FSD Document Upload Portal (IM-4 Upload) flyer is now available for Family Support Division (FSD) staff to provide to participants. This flyer has step-by-step instructions to explain to participants how they can submit documents to FSD electronically at https://mydssupload.mo.gov/UploadPortal.

English and Spanish versions are available in the public and internal forms manuals. The new flyer has been ordered and a supply will be mailed to each office for use in Resource Centers and for community outreach.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Share with community partners.

 

 

 

KE/cj

 

IM-91 PROTECTING YOUR BENEFITS WEBPAGE UPDATE FOR ELECTRONIC BENEFIT TRANSFER (EBT) CARDHOLDERS

FROM: KIM EVANS, DIRECTOR

SUBJECT: PROTECTING YOUR BENEFITS WEBPAGE UPDATE FOR ELECTRONIC BENEFIT TRANSFER (EBT) CARDHOLDERS

 

DISCUSSION:

Updates have been made to the My SNAP Benefit and My Temporary Assistance Benefit pages to provide additional information on Protecting Your Benefits. This webpage provides guidance on common types of fraud, utilizing ebtEdge (the EBT vendor’s free mobile application), and how to report fraud to Family Support Division.

Electronically Stolen Benefit replacement requests may be submitted on the Electronically Stolen Benefit Replacement Request form (IM-111). This form is located on both the My SNAP Benefit and My Temporary Assistance Benefit pages.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Share this information with participants.
  • Review IM-87 for more information on Electronically Stolen Benefits

 

 

KE/nw

IM-90 UPDATED MODIFIED ADJUSTED GROSS INCOME (MAGI) VERIFICATION PLAN

FROM: KIM EVANS, DIRECTOR

SUBJECT: UPDATED MODIFIED ADJUSTED GROSS INCOME (MAGI) VERIFICATION PLAN

MANUAL REVISION #
1800.005.00

 

DISCUSSION:

The Missouri MAGI Verification Plan has been updated and posted online with an implementation date of April 3, 2023. The MAGI verification plan is required to outline policies, processes and data sources used to determine MAGI eligibility.

Federal Regulations, 42 CFR 435.945(j) and 457.380(j), require state Medicaid and CHIP agencies to develop and maintain a MAGI State Eligibility Verification Plan. States are required to submit their verification plan to Centers for Medicare and Medicaid Services (CMS) who posts the plan on Medicaid.gov.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/rc

IM-89 OCTOBER 2023 – QUARTERLY FORMS UPDATE

FROM: KIM EVANS, DIRECTOR

SUBJECT: OCTOBER 2023 – QUARTERLY FORMS UPDATE

 

DISCUSSION:

Income Maintenance forms and documents are reviewed and revised quarterly and as necessary. New forms and documents are created as required or requested.

All new and revised IM forms show a revision date of 10/2023, unless otherwise stated. Revised IM forms with older revisions dates are now obsolete. Family Support Division (FSD) will accept obsolete forms until 12/31/2023.

New and Revised Forms available in the public and internal forms manuals:

Form Number Form Name New or Revision: 
CARS-8 Request for Reduction of Claim Revision to update the Department of Social Services (DSS) logo.

CS-9

CS-9 (Spanish)

Changing Support Order Revision to update the DSS logo. This flyer has a 9/2023 revision date.

IM-1ABDS

IM-1ABDS (Large Print)

IM-1ABDS (Spanish)

Aged, Blind, and Disabled Supplement

Revision to update the DSS logo.

IM-1BC Breast and Cervical Cancer Treatment (BCCT) MO HealthNet Application Revision to update the DSS logo.

IM-1CC

IM-1CC (Large Print)

IM-1CC (Spanish)

Application for Child Care Subsidy Revision to update the DSS logo.

IM-1MAC

IM-1MAC(Spanish)

MO HealthNet Application Addendum: Request to Add Cash Benefits Revision to update the DSS logo.

IM-4MLIS

Multi-Language Interpreter Services Revision to update the DSS logo.

IM-6AR

IM-6AR (Large Print)

IM-6AR (Spanish)

Appointing an Authorized Representative Revision to update the DSS logo.

IM-31F

IM-31F (Spanish)

Applying for SNAP Benefits Revision to update the DSS logo.

IM-31V

Allowed Verification Revision to update the DSS logo.

IM-50AA

Information Notice – Regarding Action Taken on Your Case – Accuity Revision to update the DSS logo.

IM-50AFGE

Information Notice – Regarding Action Taken on Your Case – Accurint Revision to update the DSS logo.

IM-50E

Information Notice – Regarding Action Taken on Your Case – Equifax Revision to update the DSS logo.

IM-80A

Waiver of 10 Day Advance Notice Revision to update the DSS logo.

IM-85

Online Hearing Request Revision to update the DSS logo.

IM-86

Online Cancel Hearing Request Revision to update the DSS logo.

IM-114

Voluntary Repayment Authorization Form Revision to update the DSS logo.

IM-150

Suspending Incarcerated Participants Revision to update the DSS logo.

IM-151

Inpatient Coverage for Incarcerated Participants Revision to update the DSS logo.

IM-152

Restoring a Suspended Participant Change Report Revision to update the DSS logo.

IM-153

Applying for Incarcerated Participants in Department of Corrections Revision to update the DSS logo.

IM-161A

Withdrawal of Waiver of Administrative Disqualification Hearing Consent Agreement Revision to update the DSS logo.

IM-312VAV

Veterans Administration Verification (Vendor) Revision to change form number (previously FA-312) and update the DSS logo.

IM-312VAL

Veterans Administration Vendor Letter Revision to change form number (previously FA-313) and update the DSS logo.

IM-365P

Emergency MO HealthNet Care for Ineligible Aliens (EMCIA) Provider Request Revision to update the DSS logo.

IM-583CCO

Childcare Outreach flyer Revision to add a form number and update the DSS logo.

IM-583SO

IM-583SO (Spanish)

School Outreach flyer Revision to add a form number and update the DSS logo.

 

New and Revised Forms available only to FSD staff in the internal forms manual:

Form Number Form Name New or Revision:
IM-31Q Contact Requested for Quality Control Review Revision to update terminology and rename form.
Instructions related to this form are now obsolete.

IM-80TMH

IM-80TMH (Spanish)

MO HealthNet for Families Adverse Action Notice Revision to convert to fillable PDF.
IM-311Q Quality Control Referral to Family Support Division Revision to update terminology and rename form.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Begin using revised forms immediately.
  • Discard and recycle blank obsolete forms.
  • Share with community partners.

 

 

 

KE/cj