Category: IM Memo

FROM: KIM EVANS, DIRECTOR

SUBJECT: MULTI-LANGUAGE INTERPRETER SERVICES (IM-4 MLIS) ADDED TO SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) NOTICES – RELEASE NUMBER 2

DISCUSSION:

Beginning March 3, 2025, the IM-4 MLIS (FA650) form will be included in the mailings of the following SNAP notices:

• FA150 Claimant Action Notice
• FA510 Adverse Action Notice
• FA544 SNAP Change Report Form
• FA601 Claimant Information Notice

NECESSARY ACTION:

• Review this memorandum with appropriate staff.

KE/vb

FROM: KIM EVANS, DIRECTOR

SUBJECT: CITIZENS OF MICRONESIA, THE MARSHALL ISLANDS, AND PALAU ELIGIBLE FOR SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) AND TEMPORARY ASSISTANCE (TA)

MANUAL REVISION #

DISCUSSION:

Micronesia, The Marshall Islands, and Palau have a Compact of Free Association (COFA) with the United States, meaning citizens of these nations are allowed to enter, leave, and reside in the United States at will. Per the Consolidated Appropriations Act of 2024, effective 3/9/2024, citizens of COFA nations residing in the United States are now eligible for SNAP and TA. They do not have a waiting period and are not subject to sponsor deeming.

Eligibility for Title-XIX MO HealthNet and Children’s Health Insurance Program (CHIP) was previously introduced in Memo IM-50 2021 and Memo IM-28 2024.

Verification of COFA citizenship is required. If verification has previously been entered into the system, the documentation must be located in the electronic case record (ECM) or confirmed by SAVE. If prior verification cannot be confirmed, then verification must be requested.

Acceptable forms of verification include:

• Birth certificate from Micronesia, The Marshall Islands, or Palau
• Passport issued by Micronesia, The Marshall Islands, or Palau
• I-94 with the following Class of Admissions (COA) codes:
  • FSM or CFA/FSM (Federated States of Micronesia)
  • RMI or CFA/RMI (Republic of the Marshall Islands)
  • PAL or CFA/PAL (Republic of Palau)

Note: COFA individuals are not routinely issued an alien registration number and instead use their I-94 number, which can be used to run SAVE.

The eligibility system has been updated to determine participants eligible for SNAP and TA benefits during the following actions:

• Application
• Recertification
• Add-a-person
• Mid-certification review
• Manually processed annual review

The system will not automatically reinstate participants of already-active cases during an interim change. This includes when one of the above actions is taken on one program but not another and system-completed reviews. COFA members must be manually reinstated if their status is confirmed or verified outside of application, review, or add-a-person processing.

The policy sections noted above, as well as the SNAP Guide to Immigrant Eligibility, have been updated to reflect this change in policy.

NECESSARY ACTION:

• Review this memorandum with appropriate staff.

KE/mn

FROM: KIM EVANS, DIRECTOR

SUBJECT: FEBRUARY 2025 – QUARTERLY FORMS UPDATE

DISCUSSION:

Income Maintenance forms and documents are reviewed and revised quarterly, and as necessary. New forms and documents are created as required or requested.

All new and revised IM forms show a revision date of 01/2025, unless otherwise stated.

New and Revised Forms available in the public and internal forms manuals:

New and Revised Forms available only to FSD staff in the internal forms manual:

New and Revised Online Forms

Obsolete forms should no longer be used by FSD staff. These forms are no longer in use with current FSD processes. Staff should work with participants and community partners to ensure that the most current forms are being used. The following forms are obsolete:

Some forms and documents require only small revisions and older versions of documents may be accepted as valid, if the information provided on the form is correct. FSD may accept documents that have been obsoleted if the information provided is current and necessary eligibility determinations.

Note: Program applications and documents used to release information are exceptions. These forms must be the current revision, except during the transition period allowed after a new revision is posted.

NECESSARY ACTION:

• Review this memorandum with appropriate staff.
• Begin using revised forms immediately.
• Share with community partners.

KE/cj

FROM: KIM EVANS, DIRECTOR

SUBJECT: FAMIS UPDATES FOR REQUESTS FOR INFORMATION (FA325) AND DIVISION OF ASSETS REQUEST FOR VERIFICATION (FA479)

DISCUSSION:

Updates were completed to the FAMIS eligibility system to allow participants to see a relevant date for each type of requested verification.

As each program may request verification for one or more months to determine initial and ongoing eligibility, this modification allows for participants to see clearly what month the information is being requested for. This does NOT replace special instruction fields entered by staff.

Request for Information (FA325) used for Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance (TA), and Non-MAGI MO HealthNet (MHN) was updated to display the month and year requested for all eligibility factors.

Division of Assets Request for Verification (FA479) used for Non-MAGI MHN was updated to display the month and year requested for any resources owned at the date of institutionalization. The date displayed is the last month and year entered in FAMIS for the resource before the date of institutionalization if it was not previously verified.

NECESSARY ACTION:

• Review this memorandum with appropriate staff.

KE/cj

FROM: KIM EVANS, DIRECTOR

SUBJECT: NEW PRESUMPTIVE ELIGIBILITY (PE) EMAIL AND REMINDER TO CLOSE PE

MANUAL REVISION #
1900.030.00
1900.030.10
1900.030.30

DISCUSSION:

Presumptive Eligibility (PE) is not consistently being closed upon approval or denial of ongoing full MO HealthNet (MHN) coverage. This causes duplicate coverage which can cause billing issues and be counted as an error on a Qualify Assurance/Quality Control (QA/QC) review. In order to ensure the PE is closed:

• Check MXIX to view if a participant has active PE coverage status and end dates. Even when the status shows Closed (CLS), review the end date on the coverage.
• Review the comments in MEDES on the Client Contact Notes.
• When a participant with an active PE case is ready to be approved or denied for ongoing MHN, follow directions in the Closing PE Guide in IM Resources.

The contact email for PE closures and contacts has been updated to FSD.IM.Cole.PE@dss.mo.gov. Please begin using this email immediately to request PE closures.

NECESSARY ACTION:

• Review this memorandum with appropriate staff.

KE/bl

FROM: KIM EVANS, DIRECTOR

SUBJECT: REVISION TO NON-MAGI DISABILITY VERIFICATION POLICY

MANUAL REVISION #
1060.005.00
1050.005.15

DISCUSSION:

MO HealthNet Non-MAGI disability policy was updated in the December 1973 Eligibility Requirements Manual.

• 1060.005.00 Verification of Disability was revised to:
  • Add that a Social Security favorable decision letter or determination can be used as proof of disability in certain circumstances.
  • Clarify that a new MRT decision is not required when a case closes and the applicant reapplies within 90 days, if the MRT decision was previously waived.
  • Update the email contact information for MRT.
  • Update FSD terminology.
• 1060.005.15 Submitting Information on Cases Previously Reviewed by MRT was revised to:
  • Clarify that a new MRT decision is not required when a case closes and the applicant reapplies within 90 days, if the MRT decision was previously waived.
  • Update FSD terminology.

NECESSARY ACTION:

• Review this memorandum with appropriate staff.
• Staff should reference IM Resources for updated guidance Non-MAGI disability.

KE/cj