An annual interview is required for each application unless the interview can be waived. FSD staff shall attempt to complete all interviews during business hours via:
- Face-to-face (in-person) at any FSD office; or
- Phone by contacting the FSD Info Center (855-373-4636); or
- Home visit.
Interviews are key for gathering accurate, individualized information about each EU in order to determine eligibility.
During the interactive interview, FSD staff must discuss: