IM-#34 June 13, 2016, IM-#11 January 25, 2013, IM-#11 January 25, 2013, IM-#21 March 14, 2012, IM-#62 October 18, 2011, IM-#27 March 19, 2004
An annual interview is required for each application unless the interview can be waived. FSD staff shall attempt to complete all interviews during business hours via:
- Face-to-face (in-person) at any FSD office; or
- Phone by contacting the FSD Info Center (855-373-4636); or
- Home visit.
Interviews are key for gathering accurate, individualized information about each EU in order to determine eligibility.
During the interactive interview, FSD staff must discuss:
- Eligibility requirements; and
- Management (establish how they are managing in their current situation); and
- Rights and Responsibilities; and
- Verification requirements (if needed).