IM-76 APPLICATION DATE WHEN REGISTERING A MO HEALTHNET FOR THE AGED, BLIND, AND DISABLED (MHABD) APPLICATION

FROM: KIM EVANS, DIRECTOR

SUBJECT: APPLICATION DATE WHEN REGISTERING A MO HEALTHNET FOR THE AGED, BLIND, AND DISABLED (MHABD) APPLICATION

DISCUSSION:

When a MO HealthNet (MHN) participant reports they are disabled, an application for MHABD must be registered to explore if the participant is eligible for a mandatory MHN program.

A participant may report they are disabled by answering yes to any of the disability screening questions on a MHN online, phone, or paper application.

A participant may also report they are disabled on an annual review, change report, by returning an Aged, Blind, and Disabled Supplement form (IM-1ABDS), by telling FSD staff they are disabled during any interaction, or by an active participant requesting MHABD benefits.

When a participant reports that they are disabled, an MHABD application must be registered in Family Assistance Management Information System (FAMIS). The application date used in FAMIS is determined by when the request is received:

• If the participant is active on a Family MO HealthNet (MAGI) program:

o An MHABD application should be registered using an application date as of the date that disability is reported.

• If an MHN application was submitted and is pending, and the participant or authorized representative later reports a disability:

o An MHABD application is registered using the pending application’s date.

• If an MHN application with NO DISABILITY indicator is rejected for MAGI, but the participant contacts FSD after they receive the rejection letter:

o If within 90 days of initial application (still within application processing timeframes), register an MHABD application using the initial application date.
o If not within 90 days of initial application, the participant must reapply.

 

NECESSARY ACTION:

• Review this memorandum with appropriate staff.

KE/cj

IM-75 SUPPLEMENTAL AID TO THE BLIND (SAB) AND BLIND PENSION (BP) MAXIMUM GRANT AMOUNTS

FROM: KIM EVANS, DIRECTOR

SUBJECT: SUPPLEMENTAL AID TO THE BLIND (SAB) AND BLIND PENSION (BP) MAXIMUM GRANT AMOUNTS

 

DISCUSSION:

SAB and BP will not have an increase in the grant amount for state fiscal year 2023 which begins 07/01/2022 and ends 06/30/2023. The maximum grant continues to be $750.00 monthly.

 

NECESSARY ACTION:

• Review this memorandum with appropriate staff.
KE/mc

IM-74 CORRECTION TO THE REPORTING AMOUNT FOR LOTTERY OR GAMBLING WINNINGS FOR SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP)

FROM: KIM EVANS, DIRECTOR

SUBJECT: CORRECTION TO THE REPORTING AMOUNT FOR LOTTERY OR GAMBLING WINNINGS FOR SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP)

MANUAL REVISIONS #
1130.035.15
1140.000.00
1140.005.46
1140.020.00

DISCUSSION:

The threshold for reporting lottery/gambling winnings is based on the resource maximum of elderly/disabled SNAP households. Therefore, the threshold for reporting lottery or gambling winnings increased to $3,750 from $3,500 for all SNAP households.

Policy updates also clarify winnings that exceed the resource maximum from a single game must be reported, instead of combining multiple winnings.

EXAMPLE: Tina won $3,000 from a bet (or slot machine “hit”) at the casino. She won another $2,000 the same day from another bet. Tina left the casino with a total of $5,000. She does not have to report the winnings because neither win was the result of a bet that exceeded the reporting requirement of $3,750.

NECESSARY ACTION:
• Review this memorandum with appropriate staff.

KE/ks

IM-73 UPDATES TO THE LEGAL ASPECTS MANUAL AND FSD-4 CUSTOMER SERVICE FORM

FROM: KIM EVANS, DIRECTOR

SUBJECT: UPDATES TO THE LEGAL ASPECTS MANUAL AND
FSD-4 CUSTOMER SERVICE FORM

MANUAL REVISION #
0130.010.00
0130.010.05
0130.010.10
0130.010.15
0130.010.15.15

FORM REVISION #
FSD-4 Customer Service

DISCUSSION:

Revisions have been made to the Legal Aspects Manual located within the General Information Manual. The Customer Service Complaints and Comments policy section and the FSD-4 Customer Service form have been updated to include the following language:

• Eligibility Specialist changed to staff
• FAMIS changed to eligibility system
• Individual and Claimant changed to participant
• Food Stamps changed to Supplemental Nutrition Assistance Program (SNAP)

NECESSARY ACTION:
• Review this memorandum with appropriate staff.

KE/mc

IM-72 REVISIONS TO WAIVER OF 10-DAY ADVANCE NOTICE (IM-80A)

FROM: KIM EVANS, DIRECTOR

SUBJECT: REVISIONS TO WAIVER OF 10-DAY ADVANCE NOTICE (IM-80A)

FORM REVISION #
IM-80A

DISCUSSION:

The IM-80A was updated with current Family Support Division (FSD) terms. Other changes were made to allow streamlined use for all FSD programs.

The FSD Staff section, at the bottom of the form, allows staff to provide their name and title and removes the requirement to witness the participant’s signature. This allows the IM-80A to be used by FSD staff interacting with participants by methods other than in person.

The IM-80A shows a revision date of 6/2022 and is available in the public and internal forms manuals.

NECESSARY ACTION:
• Review this memorandum with appropriate staff.
• Begin using the revised IM-80A immediately.

KE/cj

IM-71 INTRODUCING THE SIGNATURE REQUEST FORM (IM-2SR)

FROM: KIM EVANS, DIRECTOR

SUBJECT: INTRODUCING THE SIGNATURE REQUEST FORM
(IM-2SR)

MANUAL REVISION #
0105.010.00
0203.020.05
1120.010.00
1802.020.05

FORM REVISION #
IM-2SR
IM-2SR Spanish
Signature Request Letter obsolete
Signature Request Letter (Spanish) obsolete

DISCUSSION:

The Signature Request Form (IM-2SR) and Signature Request Form Spanish (IM-2SR Spanish) have replaced the English and Spanish versions of the Signature Request Letter, which are now obsolete. The IM-2SR has fewer fillable fields, one return address for all program types, and is available in the internal forms manual.

The following manual sections were updated to include a link to the IM-2SR:

• General Information Manual Section 0105.010.00 Signing the Application
• Temporary Assistance/Case Management Manual Section 0203.020.05 Application with No Signature
• Supplemental Nutrition Assistance Program (SNAP) Manual Section 1120.010.00 Applications Received by the Agency
• Family MO HealthNet (MAGI) Manual Section 1802.020.05 Application with No Signature

When registering an application, be sure to review for a signature.

• If there is no signature, follow the Unsigned Applications instructions located in ECM Resources.
• Do not register the application.
• Return all pages of the original unsigned application with the IM-2SR to the participant within three business days.
• If staff find an unsigned application has been scanned to the Electronic Content Management (ECM) system, submit a ticket to have the unsigned application removed.
o The ECM team will reach out to the individual that scanned the paper unsigned application and they will be instructed to return all pages of the original application to the participant along with the IM-2SR.

If the document was received digitally (e.g., by FSD Upload Portal or by email), the staff member that has encountered the unsigned application must print and return all pages of the unsigned application to the participant along with the
IM-2SR.

NECESSARY ACTION:
• Review this memorandum with appropriate staff.
• Use the new forms immediately and discard all previous versions.

KE/sh

IM-70 FAMILY MO HEALTHNET (MAGI) APPLICATIONS, FORMS AND NOTICES UPDATED TO REPLACE FSD.DOCUMENTS WITH MYDSSUPLOAD.MO.GOV

FROM: KIM EVANS, DIRECTOR

SUBJECT: FAMILY MO HEALTHNET (MAGI) APPLICATIONS, FORMS AND NOTICES UPDATED TO REPLACE FSD.DOCUMENTS WITH MYDSSUPLOAD.MO.GOV

FORM REVISION #
IM-1REQ
IM-1SSL
IM-1SSL Ongoing
IM-1U
IM-5
IM-7
IM-10
IM-13
IM-31A
IM-39
IM-108
IM-FTI

 

DISCUSSION:

Effective May 29, 2022 MAGI applications, forms and notices have been updated to replace references to the FSD.Documents email address with mydssupload.mo.gov (FSD Upload Portal). MAGI forms located in the internal and public forms manuals and system generated documents have been updated to reflect the change.

Individuals can use mydssupload.mo.gov to submit a variety of documents to the Family Support Division including, but not limited to, applications, reviews, changes, or supporting documents.

Additional form and notice updates to replace the email address with the upload portal information are forthcoming.

NECESSARY ACTION:
• Review this memorandum with appropriate staff.

KE/bl

 

IM-69 FORM USED FOR INCARCERATED PARTICIPANTS WHO HAVE AN INPATIENT EVENT (IM-151) REVISED AND RENAMED

FROM: KIM EVANS, DIRECTOR

SUBJECT: FORM USED FOR INCARCERATED PARTICIPANTS WHO HAVE AN INPATIENT EVENT (IM-151) REVISED AND RENAMED

FORM REVISION #
IM-151

DISCUSSION:

Revisions were made to the IM-151 to allow incarcerated applicants and suspended participants to use the form for an inpatient event. The form was renamed Inpatient Coverage for Incarcerated Participants (IM-151).

New applicants should submit the IM-151 at the same time as their application. Suspended participants who were receiving MO HealthNet prior to incarceration should submit the IM-151 within 10 days of the end of the inpatient event.

Medical facility staff, jail/prison staff, or the participant (or their representative) may submit the IM-151 to Family Support Division (FSD) by email to FSD.inmatehospapp@dss.mo.gov.

FSD reviews the information provided and makes a determination if the inpatient event qualifies for MO HealthNet coverage. FSD will notify MO HealthNet Division (MHD), the participant, and their authorized representative (if applicable) of the eligibility decision.

Department of Corrections (DOC) may also receive information regarding eligibility during an inpatient event as allowed by agreements between DOC, FSD, and MHD.

Policy revised to reflect the updated name of the form:

• MO HealthNet for the Aged, Blind, and Disabled (MHABD) Manual section 0840.020.00 Suspending Incarcerated Participants
• Family MO HealthNet (MAGI) Manual section 1802.010.80.15 MO HealthNet Applications for Incarcerated Individuals

The IM-151 was updated in the public and internal forms manuals.

NECESSARY ACTION:
• Review this memorandum with staff.
• Begin using the updated form immediately.
• Share with any relevant community partners and stakeholders.

KE/cj

 

IM-68 NEW HEARING REQUEST AND CANCEL HEARING REQUEST FORMS DEVELOPED FOR PUBLIC USE

FROM: KIM EVANS, DIRECTOR

SUBJECT: NEW HEARING REQUEST AND CANCEL HEARING REQUEST FORMS DEVELOPED FOR PUBLIC USE

FORM REVISION #
IM-85
IM-85 Instructions
IM-86
IM-86 Instructions

DISCUSSION:

The Online Hearing Request (IM-85) and Online Cancel Hearing Request (IM-86) forms are now available online to request a hearing or cancel a previously requested hearing. There are also instructions available for each form.

The forms and instructions are available on myDSS.mo.gov website for participants and their authorized representatives by using the quick links: Know Your Rights and Resources for Providers.

NOTE: When the Family Support Division receives a hearing request form, staff must follow the Hearing E-Referral Hand-Off process (see IM Email Memorandum #22 dated 4/29/21).

IM-85 and IM-86 are also available in the public forms manual and internal forms manual.

NECESSARY ACTION:

• Review this memorandum with appropriate staff.
KE/bh

IM-67 UPDATES TO THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) KNOW YOUR RIGHTS FLYER

FROM: KIM EVANS, DIRECTOR

SUBJECT: UPDATES TO THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) KNOW YOUR RIGHTS FLYER

FORM REVISION #
IM-4 Know Your Rights
IM-4 Know Your Rights (Spanish)

DISCUSSION:

The SNAP Know Your Rights flyer (IM-4 Know Your Rights) has been updated to introduce a Spanish version and add the following rights:

• Not be discriminated against because of age, sex, race, color, disability, religious creed, national origin or political beliefs
• Be told in advance if the SNAP office is going to reduce or end your benefits during your certification period because of a change in your situation that you did not report in writing
• Look at your own case file and copy of SNAP rules

The update also enhanced the overall appearance, replaced “Food Stamps” with “SNAP”, replaced the Family Support Division (FSD) logo with the Missouri Department of Social Services (DSS) logo, and linked sections for Food Assistance and Know Your Rights.

The updated versions will be available for order through the E-Store. This flyer is available through the internal and external forms manual.

NECESSARY ACTION:
• Review this memorandum with appropriate staff.
• Destroy older (7/16) versions of this flyer.
• Display new version in FSD offices and resource centers as required.

KE/tl