Author: Danielle Protzman

FROM: KIM EVANS, DIRECTOR

SUBJECT: APPLICATION PROCESSING POLICY REVISIONS FOR MO HEALTHNET FOR THE AGED, BLIND, AND DISABLED (MHABD) PROGRAMS

MANUAL REVISION #

DISCUSSION:

Application policy for MHABD has been revised as MO HealthNet (MHN) uses a single streamlined application and most application policies apply to all MHN programs.

A new section was created in the MHABD Manual, 0804.000.00 – Application Processing that explains which application policies apply to all applications and provides links to existing policy in the Family MO HealthNet (MAGI) Manual. This policy section also provides links to new MHABD policy sections that provide information for MHABD specific policy.

New MHABD specific policies include:
0804.005.00 – MHABD Application Timeframes
0804.010.00 – Voluntary Withdrawal
0804.015.00 – Rejection before the End of the Timeframe
0804.020.00 – Canceling a Rejection
0804.025.00 – MO HealthNet Application Concurrent with MHABD Cash Programs

The MHABD Manual has been revised to obsolete 0835.000.00 Application Timeframes for MO HealthNet for the Aged, Blind, and Disabled Programs as this information is now available in 0804.005.00 Application Timeframes. Section 0835.010.00 Canceling a Rejection has been revised and renumber and is now located at 0804.020.00 Canceling a Rejection.

The General Information Manual, Application Processing Manual (excluding SNAP, Family MO HealthNet Programs, Temporary Assistance, & Child Care) has numerous sections that are now obsolete. All relevant policy information has been replaced by the new MHABD policy sections above, or has been identified as following existing MAGI policy.

Obsolete sections:
0105.005.00 – Requests for Assistance
0105.010.00 – Signing the Application
0105.015.00 – Dating the Application
0105.030.00 – Voluntary Withdrawal of Application
0105.035.00 – Notification of Application Decision
0105.040.00 – Specialized Application Procedures
0105.040.10 – Re-Applications
0105.040.15 – Death After Application
0105.040.20 – Application for Deceased Persons
0105.040.25 – MO HealthNet Application Concurrent with Cash Programs
0105.040.30 – MO HealthNet Application for Inmates in Custody of Department of Corrections
0105.045.00 – Delays in Processing IM Applications
0105.045.05 – Reasons for Delay of Application Processing

NECESSARY ACTION:

• Review this memorandum with appropriate staff.

KE/cj

FROM: KIM EVANS, DIRECTOR

SUBJECT: MANAGED CARE PLANS ADDRESS UPDATE FLEXIBILITY APPROVED FOR MO HEALTHNET (MHN) PROGRAMS

MANUAL REVISION #
0895.005.00
1895.005.00

DISCUSSION:

The Centers for Medicare and Medicaid Services (CMS) has approved the Missouri Department of Social Services’ (DSS) request to implement the following address change flexibility to promote retention of eligible MHN individuals. This flexibility will remain in effect through the Public Health Emergency (PHE) unwinding period.

Partnering with Managed Care Plans to Update Beneficiary Contact Information

Accept updated participant in-state contact information received directly from managed care plans without additional confirmation from the participant. In-state address changes reported by a managed care plan should be updated without first sending a notice to the participant address on file.

Address changes due to Managed Care Plan reports will be handled by MO HealthNet Division (MHD) staff. Family Support Division (FSD) staff may see comments made by contracted staff in the eligibility system regarding an address change.

Note: This flexibility does not apply to out-of-state address changes. FSD will process out-of-state address changes using current procedures.

Managed care providers can go to the Information for Managed Care Health Plans website to update a participant-reported address change using a new online form. Participants and their representatives should continue to use the Report a Change online form.

The MO HealthNet for the Aged, Blind and Disabled manual section 0890.005.00 Unwinding the Coronavirus Disease 2019 (COVID-19) Public Health Emergency (PHE) and the Family MO HealthNet (MAGI) manual section 1895.005.00 Unwinding the Coronavirus Disease 2019 (COVID-19) Public Health Emergency (PHE) have been updated to add this memo.

NECESSARY ACTION:

• Review this memorandum with appropriate staff.

KE/sh

FROM: KIM EVANS, DIRECTOR

SUBJECT: DECEASED PERSONS AND DIGITAL ASSETS POLICY MOVED TO LEGAL ASPECTS MANUAL

MANUAL REVISION #
0105.040.23 – Obsolete
0130.005.05.35

DISCUSSION:

The General Information Manual provides information regarding various Legal Aspects that are applicable to all Family Support Division (FSD) programs.

A new section was created in Legal Aspects of the General Information Manual, 0130.005.05.35 Deceased Persons and Digital Assets. This section provides information for authorized individuals to access digital information after a participant’s death.

Previously, this information was available in Application Processes section 0105.040.23 of the General Information Manual. This section is now obsolete. Section 0130.005.05.35 provides the same information with updated links to current MO HealthNet authorized representative policy.

NECESSARY ACTION:

• Review this memorandum with appropriate staff.

KE/cj

FROM: KIM EVANS, DIRECTOR

SUBJECT: INTRODUCING EMERGENCY MO HEALTHNET CARE FOR INELIGIBLE ALIENS (EMCIA) PROVIDER REQUEST FORM (IM-365P)

FORM REVISION #
IM-365P

DISCUSSION:

A new form, Emergency MO HealthNet Care for Ineligible Aliens (EMCIA) Provider Request (IM-365P), was created for providers who are assisting ineligible aliens applying for MO HealthNet and requesting an EMCIA determination.

EMCIA provides health coverage for emergency medical care of aliens who meet all eligibility requirements for MO HealthNet except citizenship/alien status. The IM-365P allows providers to identify applicants who have had emergency medical care and could qualify for EMCIA coverage.

Providers should submit the IM-365P and any required medical records through the provider portal.

The IM-365P is available in the public and internal forms manuals.

NECESSARY ACTION:

• Review this memorandum with appropriate staff.

KE/cj

FROM: KIM EVANS, DIRECTOR

SUBJECT: INTRODUCING THE APPLICATION FOR MEDICARE SAVINGS PROGRAMS (IM-1MSP)

FORM REVISION #
IM-1MSP
IM-1MSP Large Print
IM-1MSP Spanish
IM-1QMB/SLMB – obsolete
IM-1QMB/SLMB Spanish – obsolete

DISCUSSION:

The Application for Medicare Savings for Qualified Beneficiaries or Specified Low-Income Beneficiaries (IM-1QMB/SLMB) has been renamed and revised. The IM-1MSP can be used by applicants to request assistance paying Medicare premiums.

The IM-1MSP has been revised to:

• Refer to MSP which could include: Qualified Medicare Beneficiaries (QMB), Specified Low-Income Medicare Beneficiaries (SLMB), Qualifying Individuals (QI), and Qualified Disabled Working Individuals (QDWI).
•  Remove outdated references to food stamp assistance.
•  Provide updated return information for Family Support Division (FSD) including the upload portal, mailing address and fax number.
•  Provide a fillable PDF application.
•  Allow an electronic signature.
• Simplify form fields and update language for consistency throughout the form and with other FSD forms.

The IM-1MSP has been converted to large print, IM-1MSP (Large Print). The IM-1MSP has also been translated and is available in Spanish, Solicitud para Programas de Ahorras de Medicare [IM-1MSP (Spanish)].

The IM-1QMB/SLMB and IM-1QMB/SLMB Spanish are now obsolete. FSD staff should begin using the IM-1MSP (7/2022) immediately and discard obsolete forms. Staff should share the revised IM-1MSP with community partners. The IM-1QMB/SLMB can be accepted as a valid application until 12/31/2022.

The IM-1MSP, IM-1MSP (Large Print), and IM-1MSP (Spanish) are available in the public and internal forms manuals. The IM-1MSP is available for authorized staff to order from the E-Store.

NECESSARY ACTION:

• Review this memorandum with appropriate staff.
•  Begin using IM-1MSP immediately.
• Discard all obsolete forms.

KE/cj