IM-030 FAMIS UPDATE OF POVERTY INCOME GUIDELINES FOR MO HEALTHNET FOR THE AGED, BLIND, AND DISABLED PROGRAMS

2018 Memorandums

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
PO BOX 2320
JEFFERSON CITY, MISSOURI

IM-#030, 04/19/2018

TO:  ALL FAMILY SUPPORT DIVISION OFFICES
FROM:   PATRICK LUEBBERING, DIRECTOR
SUBJECT:   FAMIS UPDATE OF POVERTY INCOME GUIDELINES FOR MO HEALTHNET FOR THE AGED, BLIND, AND DISABLED PROGRAMS

MANUAL REVISION #22
0210.005.30
0805.015.45
0855.005.40.05
0855.005.45
0855.005.45.05
0860.005.15.05
0860.005.15.10
0865.010.10.10
0865.010.10.25
0870.010.05
Appendix J, Adult Standards Chart
Appendix K, MO HealthNet Aged, Blind, and Disabled Program Descriptions
Appendix L, Aged, Blind, Disabled Income Chart
Appendix M, Medicare Cost Savings Program

DISCUSSION:

Effective April 1, 2018, the Federal Poverty Level (FPL) income guidelines increase for the following FAMIS programs: MO HealthNet for the Aged, Blind and Disabled spend down and non-spend down, Ticket to Work Health Assurance (TWHA), Qualified Medicare Beneficiary (QMB), Specified Low Income Medicare Beneficiary (SLMB and SLMB-2), Qualified Disabled Working Individuals (QDWI), MO HealthNet for Disabled Children (MHDC) programs and Gateway to Better Health.

On the weekend of March 10, 2018, MO HealthNet for the Aged, Blind and Disabled programs in FAMIS with income eligibility based on the federal poverty level will be adjusted. This memorandum includes information on:

FAMIS ADJUSTMENTS

Active cases in FAMIS were adjusted based on the new FPL income guidelines. If there were no outstanding verification or other outstanding issues at the time the adjustment was completed, the system authorized the action(s). Notices were sent on all actions except actions that resulted in no change (NOCH in FAMIS). For FAMIS determinations created on or after March 10, 2018, FAMIS will use the new FPL income guidelines effective for April 2018. For determinations effective March 2018 and earlier, FAMIS will apply the previous FPL income guidelines.

On the weekend of March 10, 2018, FAMIS completed the following adjustments for the month of April 2018:

  • Increased the “Income Maximum” field on the Adult MO HealthNet Budget Summary (FMD8) screen by the appropriate FPL amount based on adult program and assistance group size.
  • The EU Action Log (EULOG or FM40) screen displays the action taken by the system and the benefit month. To view information for MO HealthNet adjustment:
    • Select the action and press F17=INQAUTH. The Action Authorization (FM4N) screen displays.
    • Press F16-BUDSUM. The MHABD Assistance Group Summary (FMD7) screen displays.
    • To view specific budget information, select the individual and coverage type and press F16=AGBUDSUM.

CONFLICT OF ACTIONS

FAMIS adjusted the FPL income guidelines on eligibility units (EU) with pending adverse actions at the time of the mass adjustment. If an adverse action was pending on another change, a conflict of actions occurred. These conflicting actions must be resolved so the system can act on the case. When there are conflicting actions, the Eligibility Specialist (ES) receives two alerts “OUTSTANDING ELIGIBILITY DETERMINATION” and “ADVERSE ACTION NEEDS RESOLVING”. To resolve the conflict the ES must:

  • Access the Action Resolution (FM50 or ACTRES) screen and determine which pending adverse action period is most appropriate to void. For example, if there is an earlier pending adverse action to close the case based upon ineligibility, the Eligibility Specialist would choose to void the adverse action generated from the FPL mass adjustment. Refer to FAMIS User Guide “Changing an Adverse Action Status” for instructions.
  • After voiding the appropriate adverse action, access the Eligibility Determination Resolution screen (FM3Y or EDRES) and run a new eligibility determination.
  • Authorize the adverse action.
  • Enter comment supporting the decision to void the adverse action.

PREMIUM REFUNDS

Premiums paid for April coverage will be refunded to the participant if the FPL causes the case to become eligible as a non-premium case. The refund process will take approximately 8 weeks to complete.

REQUEST FOR HEARING/CONTINUED BENEFITS

The FA-420 Adverse Action Notices are dated March 12, 2018. Any EU receiving an FA-420 Adverse Action Notice may request a hearing on the mass adjustment action within 10 days from the date of the notice.

If an EU receiving an FA-420 Adverse Action Notice requests a hearing on the adjustment by March 22, 2018 the EU may request benefits continue at the level before the FPL adjustment until the hearing decision is made. Staff should inform the EU that if continued benefits are issued and the agency is determined to be correct, a claim will be established for any overpayment.

To continue the MO HealthNet benefits at a higher level of care for EUs who received an FA-420 Adverse Action Notice pending the hearing decision, update the action status to HOLD (HOL) on the Action Resolution (FM50) screen. Refer to FAMIS User Guide Changing an Adverse Action Status for instructions. Enter comments regarding the request for hearing and interim contacts.

The FA-460 Action Notice generated by the mass adjustment is dated March 23, 2018, unless an FA-420 notice was sent. Any EU receiving an FA-460 Action Notice may request a hearing on the mass adjustment action within 90 days from March 23, 2018.

FAMIS CASES NOT ADJUSTED

FAMIS is not able to adjust cases listed on the Interrupted/Incomplete Controlled Flows (CONFLOWS) screen. Those cases will not be adjusted until the controlled flow is complete.

FAMIS MHABD cases that have an option, between TWHA premium and MHABD spend down coverage or MHABD spend down and SLMB-2 coverage, and have never had an option selected will not be adjusted. The new FPL income guidelines will be applied once a coverage option has been selected.

LEGACY CASES NOT ADJUSTED

Legacy system cases will not be adjusted for the FPL increase.

PROGRAM DESCRIPTIONS AND OTHER RESOURCES

The MO HealthNet Adult Standards Chart, MO HealthNet Aged, Blind, and Disabled Program Descriptions, the MO HealthNet Aged, Blind, Disabled Income Chart, and the Medicare Cost Savings Programs (QMB and SLMB) internet pages are updated to include the change in FPL income limits, and have been added to the Medical Assistance Manual in Appendices J, K, and L, and M.

NECESSARY ACTION:

  • Begin using the new federal poverty level income guidelines effective for April 2018 and later.
  • Resolve conflicting actions.
  • Review this memorandum with appropriate staff.

PL/vm

IM-029 INTEREST INCOME IS NO LONGER EXCLUDED FROM THE DETERMINATION AND WILL HAVE TO BE VERIFIED FOR FOOD STAMP PROGRAM

2018 Memorandums

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
PO BOX 2320
JEFFERSON CITY, MISSOURI

IM-#029, 03/30/2018

TO:  ALL FAMILY SUPPORT DIVISION OFFICES
FROM:   PATRICK LUEBBERING, DIRECTOR
SUBJECT:   INTEREST INCOME IS NO LONGER EXCLUDED FROM THE DETERMINATION AND WILLL HAVE TO BE VERIFIED FOR FOOD STAMP PROGRAM

MANUAL REVISION #21
1115.015.90
1115.005.00

DISCUSSION:

As a part of the Food and Nutrition Service’s (FNS) recent review of its Supplemental Nutrition Assistance Program waiver processes and procedures and its priority to promote program integrity, FNS has provided guidance that all states are required to verify interest income of any amount.

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

PL/ph

IM-028 2018 CHIP AFFORDABILITY CALCULATOR UPDATES

2018 Memorandums

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
PO BOX 2320
JEFFERSON CITY, MISSOURI

IM-#028, 03/30/2018

TO:  ALL FAMILY SUPPORT DIVISION OFFICES
FROM:  PATRICK LUEBBERING, DIRECTOR
SUBJECT:  2018 CHIP AFFORDABILITY CALCULATOR UPDATES

MANUAL REVISION #20
1840.010.15.05
APPENDIX G – CHIP AFFORDABILITY CALCULATOR

DISCUSSION:

This memorandum introduces updates made to the CHIP Affordability Calculator. The updates made reflect the 2018 Federally Facilitated Marketplace (FFM) premium changes. The new calculator is effective with this memorandum. Use the 2018 CHIP Affordability Calculator when processing all new or pending applications.

To use the calculator review Appendix F – CHIP Affordability Test Calculator Instructions

The MAGI MO HealthNet Policy manual section 1840.010.15.05 Affordable Insurance Definition includes instructions for calculating the affordability amount manually. This section of policy has been updated to reflect the new Federal Poverty Limit (FPL) numbers in the calculation examples.

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

PL/ks

IM-027 – 2018 UPDATE OF POVERTY INCOME GUIDELINES FOR MAGI MO HEALTHNET PROGRAMS

2018 Memorandums

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
PO BOX 2320
JEFFERSON CITY, MISSOURI

IM-#027, 03/29/2018

TO:   ALL FAMILY SUPPORT DIVISION OFFICES
FROM:   PATRICK LUEBBERING, DIRECTOR
SUBJECT:   2018 UPDATE OF POVERTY INCOME GUIDELINES FOR MAGI MO HEALTHNET PROGRAMS

MANUAL REVISION #18
1805.030.20.20.05
APPENDIX A
APPENDIX B
APPENDIX D
APPENDIX E

DISCUSSION:

Effective April 1, 2018, the Federal Poverty Level (FPL) income guidelines are increased for:

  • MO HealthNet for Kids (MHK);
  • Children’s Health Insurance Program (CHIP);
  • MO HealthNet for Pregnant Women (MPW);
  • Show-Me Healthy Babies Program (SMHB);
  • Uninsured Women’s Health Services (UWHS); and
  • All Presumptive Eligibility programs
    • Temporary MO HealthNet During Pregnancy (TEMP);
    • Show-Me Health Babies Presumptive Eligibility (SMHB-PE);
    • Presumptive Eligibility for Children (PC); and
    • Presumptive Eligibility for Parents/Caretaker Relatives (MHF-PE)

    NOTE: New poverty income guidelines for Presumptive Eligibility programs will be provided to Qualified Entities by Income Maintenance Program and Policy.

For new applicants or changes in circumstances after April 1, 2018, MEDES will use the new affordability standard effective for April 2018. All CHIP premium cases existing prior to April 1, 2018 will be adjusted in June 2018.

Active cases with positive outcomes will be adjusted in MEDES based on the new FPL income guidelines and notices sent.

PREMIUM REFUNDS

Premiums paid for April coverage will be refunded to the participant if the FPL causes the case to become eligible as a non-premium case. The refund process will take approximately 8 weeks to complete.

REQUEST FOR HEARING/CONTINUED BENEFITS

Any household receiving an IM-80 Adverse Action Notice may request a hearing on the adjustment action within 10 days from the date of the notice.

If a household receiving an IM-80 Adverse Action Notice requests a hearing on the adjustment within 10 days of the notice, the household may request benefits continue at the level before the FPL adjustment until the hearing decision is made. Staff should inform the household that if continued benefits are issued and the agency is determined to be correct, a claim will be established for any overpayment.

PROGRAM DESCRIPTIONS AND OTHER RESOURCES

The Internet pages MHK/MHF/TA Income Chart and Do Your Children Need Health Coverage are updated to include the change in FPL income limits.

NECESSARY ACTION:

  • Begin using the new federal poverty level income guidelines effective for April 2018 and later.
  • Review this memorandum with appropriate staff.

PL/df

IM-026 Adult Standards Chart Updated

2018 Memorandums

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
PO BOX 2320
JEFFERSON CITY, MISSOURI

IM-#026, 03/08/2018

MEMORANDUM

TO:                  ALL FAMILY SUPPORT DIVISION OFFICES
FROM:           PATRICK LUEBBERING, DIRECTOR
SUBJECT:     ADULT STANDARDS CHART UPDATED

DISCUSSION:

The adult standards chart has been updated to include the correct resource limit for Supplemental Nursing Care.

ATTACHMENTS:

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Begin clearing clients using all mandatory fields.

PL/vb

IM-025 Screening and Departmental Client Nmber (DCN) Assignment Change

2018 Memorandums

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
PO BOX 2320
JEFFERSON CITY, MISSOURI

IM-#025, 03/05/2018

MEMORANDUM

TO:                   ALL FAMILY SUPPORT DIVISION OFFICES
FROM:            PATRICK LUEBBERING, DIRECTOR
SUBJECT:      SCREENING AND DEPARTMENTAL CLIENT NUMBER (DCN) ASSIGNMENT CHANGE

DISCUSSION:

The purpose of this memo is to inform staff of changes in displays when screening and assigning DCN’s. Screens have been enhanced to allow staff to better locate an individual prior to assigning a DCN.

Mandatory fields on the SCLR screen have been added to improve search data before assigning a DCN.

Asterisks are next to each field that must be completed before the Name Search screen (S025) can be searched. For further guidance on searching, assigning and screen color changes for DCN’s see the below memos.

IM-64 Duplicate Department Client Numbers

Email-IM-68 Department Client Number (DCN) Reminder

Email-IM-73 Change of Results Display When Searching for DCN in Common Area

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Begin clearing clients using all mandatory fields.

PL/am

IM-024 Introduction of the MAGI Prior Quarter Request for Information Form (IM-31A PQ MAGI)

2018 Memorandums

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
PO BOX 2320
JEFFERSON CITY, MISSOURI

IM-#024, 03/05/2018

MEMORANDUM

TO:                  ALL FAMILY SUPPORT DIVISION OFFICES
FROM:           PATRICK LUEBBERING, DIRECTOR
SUBJECT:     INTRODUCTION OF THE MAGI PRIOR QUARTER REQUEST FOR INFORMATION FORM (IM-31A PQ MAGI)
FORM REVISION #4

DISCUSSION:

This memorandum is to notify staff of the addition of the IM-31A PQ MAGI Prior Quarter Request for Information form to the IM Forms Manual. This form should be used to request prior quarter information that is not captured on the current IM-1SSL application.

Staff will need to indicate the calendar prior quarter months for which information is being requested:

EXAMPLE: 3 months ago = May 2017, 2 months ago = June 2017, 1 month ago = July 2017.

Because eligibility determinations for each prior quarter month are completed individually for each person, staff will need to fill in the names of participants who indicated a need for prior quarter coverage on the IM-1SSL.

The IM-31A PQ MAGI form is available in the Forms Manual.

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

PL/kp

IM-023 Prior Quarter MAGI Manual Revisions

2018 Memorandums

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
PO BOX 2320
JEFFERSON CITY, MISSOURI

IM-#023, 03/02/2018

MEMORANDUM

TO:                    ALL FAMILY SUPPORT DIVISION OFFICES
FROM:             PATRICK LUEBBERING, DIRECTOR
SUBJECT:       PRIOR QUARTER MAGI MANUAL REVISIONS
MANUAL REVISION: #18
1830.020.00
1850.030.00

DISCUSSION:

This memorandum introduces updates to MAGI Policy manual sections, PRIOR QUARTER 1830.020.00 and PRIOR QUARTER (PQ) AND MONTH OF APPLICATION ELIGIBILITY 1850.030.00. The sections now state that reasonable compatibility (RC) should be applied to reported prior quarter income in the same manner as is it applied to current and ongoing eligibility determinations.

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

PL/kp

IM-022 IM4-EBT Flyer Revision

2018 Memorandums

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
PO BOX 2320
JEFFERSON CITY, MISSOURI

IM-#022, 02/14/2018

MEMORANDUM

TO:                   ALL FAMILY SUPPORT DIVISION OFFICES
FROM:            PATRICK LUEBBERING, DIRECTOR
SUBJECT:      IM4-EBT FLYER REVISION
FORMS MANUAL REVISION: #3
IM-4 EBT (English)
IM-4 EBT (Spanish)

DISCUSSION:

The IM-4 EBT Flyer in English and Spanish has been revised. The new version includes the most current non-discrimination statement.

Destroy the previous version of the IM-4 EBT revised 11/2016 immediately and start using the new version with a revision date of 12/2017.

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Destroy/recycle all versions of the IM-4 EBT with a revision date of 11/2016
  • Begin using the revised IM-4 EBT Flyer revised 12/2017

PL/stb

IM-021 EBT Comments on Eumemrol

2018 Memorandums

DEPARTMENT OF SOCIAL SERVICES
FAMILY SUPPORT DIVISION
PO BOX 2320
JEFFERSON CITY, MISSOURI

IM-#021, 02/14/2018

MEMORANDUM

TO:                 ALL FAMILY SUPPORT DIVISION OFFICES
FROM:           PATRICK LUEBBERING, DIRECTOR
SUBJECT:     EBT COMMENTS ON EUMEMROL

DISCUSSION:

FNS (Food and Nutrition Services) has completed an EBT ME Review and requested that the state comply with the following:

  • Comments must be entered on EUMEMROL (FM3Z) screen for the following:
    • EBT Card Replacement Request
    • EBT Card Replacement Processed
    • Date and Time the card was requested
    • Address Changes

These comments must be present in the case file. The SharePoint template has been updated to add the date and time for your reference. Processors will use the time displayed in FAMIS when documenting address changes and time of issuance displayed in ebtEDGE or EBTU.

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

PL/st