IM-82 APPLICATION FOR SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) (FS-1) FORM UPDATE

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  APPLICATION FOR SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) (FS-1) FORM UPDATE

FORM REVISION #
FS-1
FS-1 (Spanish)

 

DISCUSSION:

The FS-1 has been updated, and the new revision date will be June 2022.

Changes that have been updated include:

  • The Family Support Division logo has been replaced with the Department of Social Services logo.
  • Instructions for returning the application have been updated to include upload instructions, and a fax number.
  • The link to the Authorized Representative (IM-6AR) has been updated.
  • Section 6 of the FS-1: penalties pursuant to section 570.030 RSMO due to a change in statute. The penalties and classifications of crimes related to stealing public assistance were amended effective August 28, 2021.
  • Section 4, Question 9 of the FS-1: Adds an additional declaration question due to the 2014 Farm bill.
    • Section 4008 of the 2014 Farm Bill prohibits anyone convicted of federal aggravated sexual abuse, murder, sexual exploitation and abuse of children, sexual assault, or similar state laws, and who are also not in compliance with the terms of their sentence or parole, or are a fleeing felon, from receiving SNAP benefits.
    • Military Status questions were added due to the passage of Senate Bill 120 from 2021, which enacted RSMo 42.051.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Destroy all previous versions and begin using the new form immediately.

 

KE/vb

IM-81 SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) DISQUALIFICATION DUE TO CERTAIN CRIMINAL CONVICTIONS

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) DISQUALIFICATION DUE TO CERTAIN CRIMINAL CONVICTIONS

MANUAL REVISION #
1105.015.10.65

 

DISCUSSION:

The Agricultural Act of 2014 Section 4008 (7 CFR 273.11(s)) prohibits anyone convicted of federal aggravated sexual abuse, murder, sexual exploitation and abuse of children, sexual assault, or similar state laws, who is not in compliance with the terms of their sentence or parole, or are a fleeing felon, from receiving SNAP benefits.

Manual section 1105.015.10.65 Disqualification Due to Certain Criminal Convictions has been added to the SNAP manual.

The SNAP application (FS-1) has been updated to include this question. The new document has a revision date of June 2022. If an older version of the FS-1 is received, verbally ask about conviction and compliance during the interview. Self-attestation will be accepted for conviction and compliance.

NOTE: Household attestation is acceptable verification of the conviction and compliance for adult household members. Do not request additional verification or attempt to verify through other sources.

Updates have been made to the eligibility system, effective June 19, 2022, to include the new declaration questions.

  • A declaration question has been added to the SNAP and Temporary Assistance (TA) application conflows.
  • The existing FS/TA Declarations screen (DECLARE/FMMM) has been revised.
  • New SNAP/TA Declaration-2 screen (DECLARE2/FMNK) has been added.
  • FMNK will follow the FS/TA Declarations (DECLARE/FMMM) screen in the application and reinvestigation flows.

The new question has been added as the final question on the SNAP/TA Declaration-2 screen (DECLARE2/FMNK).

  • Has anyone in your household been convicted of one or more of the following crimes after February 7, 2014?

(1) Aggravated sexual abuse;
(2) Murder;
(3) Sexual exploitation and other abuse of children;
(4) Sexual assault.

If the participant answers yes, conflows will move to Declaration Detail (FMMN), where staff will indicate Y for the individual who has the conviction. If the individual is in compliance with their sentence/parole, enter the correct conviction compliance code. If they are not in compliance with their sentence/parole, the appropriate disqualification must be entered. Select the individual and press F13=SANDISQ to move to the Sanction Disqualification (FMAM) screen.

Four compliance codes have been added to the eligibility system on the Declaration Detail (FMMN) Screen:

CASA – Aggravated sexual abuse
CMDR – Murder
CSEA – Sexual abuse and other abuse of children
CSXA – Sexual assault

Four new disqualification codes have been added to the eligibility system on the Sanction/Disqualification (SANDISQ/FMAM) screen:

ASA – Aggravated sexual abuse
MDR – Murder
SEA – Sexual abuse and other abuse of children
SXA – Sexual assault

NOTE:

  • Violation date and Hearing/Court date must be February 8, 2014 or later for a disqualification to be entered.
  • The length is entered as 999 when the disqualification is added, and will be updated by the eligibility system when the end date is entered.
  • Compliance with Policy (CWP) is the only acceptable end reason for any of the disqualifications listed above.
  • Compliance date and end date must be the same month.
  • Use county code 0116 for convictions outside Missouri.

The income and resources of a disqualified person are considered available to the remaining household members and must be entered into the eligibility system.

When completing the first TA reinvestigation or SNAP Mid-certification review after implementation, the answers to these questions will not be available. Answer no, that there is no one with a conviction. Comment that the answer was not available and will be explored at next application. This will be updated with any necessary changes at the next application.

Declarations are not a factor for completing a SNAP Mid-certification review. However, after the factors are reviewed and an Eligibility Determination Resolution (EDRES) is completed, an ISD will display for technical determination for any case that has not already been updated with responses to the new declaration question.

An ISD will also be created when an EDRES is completed after a change is made to an active SNAP case during the certification period.

To resolve these ISDs:

  • Navigate to the SNAP/TA Declarations-2 (DECLARE2/FMNK) screen
  • Prompt for the SNAP household
  • Select the new question
  • Press F6 details
  • Answer for each household member
  • Enter good cause if an individual has a conviction, but is in compliance
  • Select the individual with a conviction who is not in compliance and press F13
  • Enter the appropriate disqualification on the Sanction/Disqualification (SANDISQ/FMAM) screen.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Review manual section 1105.015.10.65.
  • Disqualify individuals convicted after February 7, 2014 of one of the crimes listed who are not in compliance.

 

KE/vb

IM-80 UPDATES TO EXCEPTIONS TO FELONY DRUG CONVICTION DISQUALIFICATION SECTION OF SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  UPDATES TO EXCEPTIONS TO FELONY DRUG CONVICTION DISQUALIFICATION SECTION OF SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL

MANUAL REVISION #
1105.015.10.35.10

 

DISCUSSION:

While none of the conditions to meet an exception for a felony drug conviction disqualification have changed, 1105.015.10.35.10 Exceptions to Felony Drug Conviction Disqualification of the SNAP Manual has been updated with the following:

  • Food Stamps was changed to SNAP
  • The Board of Probation and Parole was updated to the Division of Probation and Parole and Board of Parole
  • The link to the Custodian of Records for the Missouri Board of Parole was changed to Probation.Parole@doc.mo.gov
  • The Division of Alcohol and Drug Abuse was updated to Division of Behavioral Health (DBH)

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

KE/tl

IM-79 UPDATES TO DISCHARGED PAROLEE DRUG CONVICTION EXCEPTION VERIFICATION (IM-368) FORM

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  UPDATES TO DISCHARGED PAROLEE DRUG CONVICTION EXCEPTION VERIFICATION (IM-368) FORM

FORM REVISION #
IM-368

 

DISCUSSION:

The Discharged Parolee Drug Conviction Exception Verification (IM-368) form for the Supplemental Nutrition Assistance Program (SNAP) has been updated in coordination with the Missouri Department of Corrections (DOC) with the following changes:

  • the form is fillable
  • the DOC email address for submission has been updated to Probation.Parole@doc.mo.gov
  • the email address for DOC to return the form has been updated to ColeFSPolicy@dss.mo.gov
  • buttons have been added for electronic submission of the form via email

The IM-368 is required to be submitted when a SNAP participant has been discharged from parole within the prior three years and will meet the other requirements laid out in 1105.015.10.35.10 Exceptions to Felony Drug Conviction Disqualification. As the form is already in use, the process for completion remains the same. Once all the participant information has been entered, click the Submit to DOC button directly on the IM-368.

By clicking Submit to DOC, a warning will display about submitting the document; and by clicking Okay, the participant information entries will be locked as read-only. A Send Email dialogue box will pop up prompting staff to choose an email application. The Default email application (Microsoft Outlook) should be selected, and staff should then click continue.

A new Outlook message should open with the email address to DOC (Probation.Parole@doc.mo.gov) already populated, and the message is ready to be sent. This email address is only to be used with the IM-368 and should not be given to a participant. Once sent, DOC will complete the section “Missouri Parole Board to complete the following:” and email the form back to ColeFsPolicy@dss.mo.gov.

The completed form will display the message, “This form has been returned from DOC to be added to the participant’s case record” in orange at the top of the page.

Once received, the SNAP policy team will upload the document to be worked by staff. The response from DOC should be entered as provided when adding the verification of the drug conviction exception in the eligibility system.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Begin using the new version (6/2022) immediately.
  • Discard and destroy all (4/2015) or older versions of this form.

 

KE/tl

IM-74 CORRECTION TO THE REPORTING AMOUNT FOR LOTTERY OR GAMBLING WINNINGS FOR SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP)

FROM: KIM EVANS, DIRECTOR

SUBJECT: CORRECTION TO THE REPORTING AMOUNT FOR LOTTERY OR GAMBLING WINNINGS FOR SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP)

MANUAL REVISIONS #
1130.035.15
1140.000.00
1140.005.46
1140.020.00

DISCUSSION:

The threshold for reporting lottery/gambling winnings is based on the resource maximum of elderly/disabled SNAP households. Therefore, the threshold for reporting lottery or gambling winnings increased to $3,750 from $3,500 for all SNAP households.

Policy updates also clarify winnings that exceed the resource maximum from a single game must be reported, instead of combining multiple winnings.

EXAMPLE: Tina won $3,000 from a bet (or slot machine “hit”) at the casino. She won another $2,000 the same day from another bet. Tina left the casino with a total of $5,000. She does not have to report the winnings because neither win was the result of a bet that exceeded the reporting requirement of $3,750.

NECESSARY ACTION:
• Review this memorandum with appropriate staff.

KE/ks

IM-73 UPDATES TO THE LEGAL ASPECTS MANUAL AND FSD-4 CUSTOMER SERVICE FORM

FROM: KIM EVANS, DIRECTOR

SUBJECT: UPDATES TO THE LEGAL ASPECTS MANUAL AND
FSD-4 CUSTOMER SERVICE FORM

MANUAL REVISION #
0130.010.00
0130.010.05
0130.010.10
0130.010.15
0130.010.15.15

FORM REVISION #
FSD-4 Customer Service

DISCUSSION:

Revisions have been made to the Legal Aspects Manual located within the General Information Manual. The Customer Service Complaints and Comments policy section and the FSD-4 Customer Service form have been updated to include the following language:

• Eligibility Specialist changed to staff
• FAMIS changed to eligibility system
• Individual and Claimant changed to participant
• Food Stamps changed to Supplemental Nutrition Assistance Program (SNAP)

NECESSARY ACTION:
• Review this memorandum with appropriate staff.

KE/mc

IM-72 REVISIONS TO WAIVER OF 10-DAY ADVANCE NOTICE (IM-80A)

FROM: KIM EVANS, DIRECTOR

SUBJECT: REVISIONS TO WAIVER OF 10-DAY ADVANCE NOTICE (IM-80A)

FORM REVISION #
IM-80A

DISCUSSION:

The IM-80A was updated with current Family Support Division (FSD) terms. Other changes were made to allow streamlined use for all FSD programs.

The FSD Staff section, at the bottom of the form, allows staff to provide their name and title and removes the requirement to witness the participant’s signature. This allows the IM-80A to be used by FSD staff interacting with participants by methods other than in person.

The IM-80A shows a revision date of 6/2022 and is available in the public and internal forms manuals.

NECESSARY ACTION:
• Review this memorandum with appropriate staff.
• Begin using the revised IM-80A immediately.

KE/cj

IM-71 INTRODUCING THE SIGNATURE REQUEST FORM (IM-2SR)

FROM: KIM EVANS, DIRECTOR

SUBJECT: INTRODUCING THE SIGNATURE REQUEST FORM
(IM-2SR)

MANUAL REVISION #
0105.010.00
0203.020.05
1120.010.00
1802.020.05

FORM REVISION #
IM-2SR
IM-2SR Spanish
Signature Request Letter obsolete
Signature Request Letter (Spanish) obsolete

DISCUSSION:

The Signature Request Form (IM-2SR) and Signature Request Form Spanish (IM-2SR Spanish) have replaced the English and Spanish versions of the Signature Request Letter, which are now obsolete. The IM-2SR has fewer fillable fields, one return address for all program types, and is available in the internal forms manual.

The following manual sections were updated to include a link to the IM-2SR:

• General Information Manual Section 0105.010.00 Signing the Application
• Temporary Assistance/Case Management Manual Section 0203.020.05 Application with No Signature
• Supplemental Nutrition Assistance Program (SNAP) Manual Section 1120.010.00 Applications Received by the Agency
• Family MO HealthNet (MAGI) Manual Section 1802.020.05 Application with No Signature

When registering an application, be sure to review for a signature.

• If there is no signature, follow the Unsigned Applications instructions located in ECM Resources.
• Do not register the application.
• Return all pages of the original unsigned application with the IM-2SR to the participant within three business days.
• If staff find an unsigned application has been scanned to the Electronic Content Management (ECM) system, submit a ticket to have the unsigned application removed.
o The ECM team will reach out to the individual that scanned the paper unsigned application and they will be instructed to return all pages of the original application to the participant along with the IM-2SR.

If the document was received digitally (e.g., by FSD Upload Portal or by email), the staff member that has encountered the unsigned application must print and return all pages of the unsigned application to the participant along with the
IM-2SR.

NECESSARY ACTION:
• Review this memorandum with appropriate staff.
• Use the new forms immediately and discard all previous versions.

KE/sh

IM-68 NEW HEARING REQUEST AND CANCEL HEARING REQUEST FORMS DEVELOPED FOR PUBLIC USE

FROM: KIM EVANS, DIRECTOR

SUBJECT: NEW HEARING REQUEST AND CANCEL HEARING REQUEST FORMS DEVELOPED FOR PUBLIC USE

FORM REVISION #
IM-85
IM-85 Instructions
IM-86
IM-86 Instructions

DISCUSSION:

The Online Hearing Request (IM-85) and Online Cancel Hearing Request (IM-86) forms are now available online to request a hearing or cancel a previously requested hearing. There are also instructions available for each form.

The forms and instructions are available on myDSS.mo.gov website for participants and their authorized representatives by using the quick links: Know Your Rights and Resources for Providers.

NOTE: When the Family Support Division receives a hearing request form, staff must follow the Hearing E-Referral Hand-Off process (see IM Email Memorandum #22 dated 4/29/21).

IM-85 and IM-86 are also available in the public forms manual and internal forms manual.

NECESSARY ACTION:

• Review this memorandum with appropriate staff.
KE/bh

IM-67 UPDATES TO THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) KNOW YOUR RIGHTS FLYER

FROM: KIM EVANS, DIRECTOR

SUBJECT: UPDATES TO THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) KNOW YOUR RIGHTS FLYER

FORM REVISION #
IM-4 Know Your Rights
IM-4 Know Your Rights (Spanish)

DISCUSSION:

The SNAP Know Your Rights flyer (IM-4 Know Your Rights) has been updated to introduce a Spanish version and add the following rights:

• Not be discriminated against because of age, sex, race, color, disability, religious creed, national origin or political beliefs
• Be told in advance if the SNAP office is going to reduce or end your benefits during your certification period because of a change in your situation that you did not report in writing
• Look at your own case file and copy of SNAP rules

The update also enhanced the overall appearance, replaced “Food Stamps” with “SNAP”, replaced the Family Support Division (FSD) logo with the Missouri Department of Social Services (DSS) logo, and linked sections for Food Assistance and Know Your Rights.

The updated versions will be available for order through the E-Store. This flyer is available through the internal and external forms manual.

NECESSARY ACTION:
• Review this memorandum with appropriate staff.
• Destroy older (7/16) versions of this flyer.
• Display new version in FSD offices and resource centers as required.

KE/tl