Category: Food Stamp Home

FROM: KIM EVANS, DIRECTOR

SUBJECT: UPDATES TO SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MID-CERTIFICATION REVIEWS POLICY CORRECTION

DISCUSSION:

Memo IM-114, 08/01/2022, advised staff to use the date on the front of the original SNAP Mid Certification Review/Report Form when completing the IM-2MCR.

The memo should have stated:

The due date on the IM-2MCR should match the date under “Rein Date” on the TA/MA/FS Review History (REINVEST) screen in the eligibility system.

NECESSARY ACTION:

•  Review this memorandum with appropriate staff.
• Follow updated instructions for entering a date on the IM-2MCR

KE/tl

FROM: KIM EVANS, DIRECTOR

SUBJECT: REVIEW OF THE CONSOLIDATED WORK REQUIREMENTS NOTICE FOR SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP)

MANUAL REVISIONS #
1105.025.05
1105.025.05.10

DISCUSSION:

SNAP Policy was updated to clarify that when a reassessment of a participant’s work registration occurs on the Employment Assessment (EMPLOY/FMMS) screen, staff must verbally review and discuss SkillUP with the participant.
This information is contained in the SNAP Work Requirements Informational Notice (FA-601) and provided to the household.

Reassessment of work requirements can occur when:

• Completing a SNAP initial or recertification application
• Completing a SNAP Mid-Certification Review (MCR)
• Updating a SNAP participant’s work registration status during an interim change report

NOTE: Refer to memo IM-97 Introducing New Consolidated Work Requirements Notice for Supplemental Nutrition Assistance Program (SNAP).

Verbal review and discussion must include whether or not the participant:

• Is subject to work registration,
• Meets an exemption or exclusion from work registration, and
• Needs help looking for a job through SkillUP

NOTE: Refer to memo IM-126 SkillUP Referral Process.

NECESSARY ACTION:

• Review this memorandum with appropriate staff.

KE/ks

FROM: KIM EVANS, DIRECTOR

SUBJECT: NEW ONLINE REPLACEMENT REQUEST (IM-110) FOR SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) BENEFITS

DISCUSSION:

Beginning August 10, 2022, Replacement Requests for SNAP benefits can be made and submitted online. Participants can complete the replacement request, attach available verification, and submit electronically.

The link to the new online Replacement Request form (IM-110) can be found on mydss.mo.gov/food-assistance by clicking “I already have SNAP” and scrolling to the bottom under the section “Can I replace food lost in a Disaster?” Once submitted, a “thank you” page is displayed and offers the option of printing or saving a copy of the replacement request.

NECESSARY ACTION:

• Review this memorandum with appropriate staff.

KE/tl

FROM: KIM EVANS, DIRECTOR

SUBJECT: UPDATES TO SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MID-CERTIFICATION REVIEWS POLICY

MANUAL REVISION #
1140.020.00

FORM REVISION #
IM-2MCR

DISCUSSION:

SNAP Manual section 1140.020.00 Mid-Certification Reviews is updated to clarify that a Mid-Certification Review/Report Form (MCR/FA-546) must have all questions answered and must be signed to be considered received by the agency. An incomplete or unsigned MCR must be returned to the participant for completion/signature.

To advise the participant why the MCR is being returned, a new Mid-Certification Review Request (IM-2MCR) form was created for use when returning an incomplete or unsigned MCR to a participant. If an MCR is received with pages missing, those pages should be reprinted and sent to the participant when returning the form.

The IM-2MCR requires staff to enter the following information as it appears on the first page of the participant’s MCR:

• Case Name,
• Case DCN,
• Due date from the original MCR, and
• Family Support Division (FSD) return address from the original MCR.

There is a drop-down box to select the reason the form is being returned, along with a text entry box which should be used to tell the participant what is missing from the MCR, and if the form is being returned for multiple reasons. Staff should enter the date the form is being returned in the date field at the top right of the form.

Normal office procedures should be followed for printing and reprinting documents.

NECESSARY ACTION:

• Review this memorandum with appropriate staff.
• Effective with the release of this memo, all incomplete/unsigned MCRs must be returned to the participant using the IM-2MCR.

KE/tl

FROM: KIM EVANS, DIRECTOR

SUBJECT: ELECTRONIC SIGNATURE ADDED TO REPLACEMENT REQUEST FORM IM-110 FOR SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP)

FORM REVISION #
IM-110

DISCUSSION:

The Replacement Request (IM-110) was updated with language to allow for an electronic signature. All SNAP replacement requests must be signed by an adult member of the household or an authorized representative to be considered valid.

In the Signature Section of the IM-110, there are new Electronic Signature Terms and Conditions with a check box for the participant to click and agree to sign the form digitally. If a participant chooses to submit the form without printing, the box under Electronic Signature Terms and Conditions must be checked and a name typed into the signature line for the signature to be valid. If the form is printed and submitted with a typed signature, the box above the signature line must be checked for the form to be considered signed.

The instructions on the back of the form have been updated with guidelines for Electronic Signatures. The IM-110 can still be printed, physically signed, and submitted by upload, fax or mail. This form is available in the public and internal forms manuals; however, it has been removed from the e-store.

NECESSARY ACTION:

• Review this memorandum with appropriate staff.
• Destroy all older (04/2022) versions of this form and begin using (7/2022) version immediately.

KE/tl