Month: April 2024

IM-25 NEW NON-EMERGENCY MEDICAL TRANSPORTATION (NEMT) RIDE TOOL

Posted on

FROM: KIM EVANS, DIRECTOR

SUBJECT: NEW NON-EMERGENCY MEDICAL TRANSPORTATION (NEMT) RIDE TOOL

 

DISCUSSION:

For participants who need NEMT, MO HealthNet’s vendor, Medical Transportation Management (MTM), created a new tool that allows participants the opportunity to book new rides, review existing rides, make changes to rides and cancel rides from their computer or phone.

Participants can download the MTM Link Member App from the app store. For instructions on how to use the app, participants can review the MTM Link Trifold Brochure or watch the short video on the MTM website.

For additional information on NEMT, providers should review the NEMT Provider Manual and the NEMT program page.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/mm

IM-24 EXTENSION OF THE TEMPORARY RETURNED MAIL POLICY FOR ALL MO HEALTHNET (MHN) PROGRAMS

Posted on

FROM: KIM EVANS, DIRECTOR

SUBJECT: EXTENSION OF THE TEMPORARY RETURNED MAIL POLICY FOR ALL MO HEALTHNET (MHN) PROGRAMS

MANUAL REVISION #
1885.020.00

 

DISCUSSION:

Temporary returned mail policy for all MHN programs introduced in IM-40 RETURNED MAIL REQUIREMENTS DURING THE TRANSITION PERIOD FOR ALL MO HEALTHNET (MHN) PROGRAMS has been extended. Continue to follow the instructions outlined in the memorandum until further notice.

Family MO HealthNet (MAGI) manual section 1885.020.00 Returned Mail has been updated to remove the end date for the temporary policy.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/sh

IM-23 FAMILY MO HEALTHNET (MAGI) MANUAL UPDATE TO EXCLUDE INCOME FOR CERTAIN TAX DEPENDENTS

Posted on

FROM: KIM EVANS, DIRECTOR

SUBJECT: FAMILY MO HEALTHNET (MAGI) MANUAL UPDATE TO EXCLUDE INCOME FOR CERTAIN TAX DEPENDENTS

MANUAL REVISION #
1805.030.20.10

 

DISCUSSION:

MAGI Manual section 1805.030.20.10 Income Excluded Under MAGI is updated to reflect policy changes with Child Tax Dependent income and Qualifying Relative Dependent income. These two income types, based on IRS threshold rules for the current tax year, are excluded from the MAGI household.

This manual section in conjunction with IRS Publication 501 for the current tax year should be used to determine Child Tax Dependent and Qualifying Relative Dependent thresholds.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/kl

IM-22 MO HEALTHNET (MHN) POLICY UPDATES FOR CONTINUOUS ELIGIBILITY FOR CHILDREN (CEC)

Posted on

FROM: KIM EVANS, DIRECTOR

SUBJECT: MO HEALTHNET (MHN) POLICY UPDATES FOR CONTINUOUS ELIGIBILITY FOR CHILDREN (CEC)

NON-MAGI MANUAL REVISION #

0405.000.00 0840.000.00
0430.010.00 0840.010.00
0805.000.00 0840.015.00
0805.020.00 0840.020.00
0810.010.00 0855.000.00
0810.010.05 0855.005.45
0815.030.20 1305.000.00
0815.070.00 1320.000.00
0825.000.00 1320.005.00
0825.010.00 1320.010.00
0825.040.00  

MAGI MANUAL REVISION #

1805.070.00 1840.025.05
1805.000.05 1840.025.10
1805.005.00 1840.030.15
1810.030.10 1885.000.00
1840.020.00 1885.010.00
1840.020.05 1885.015.00
1840.020.10 1885.020.00
1840.020.15 1885.035.00
1840.020.20 1885.040.00
1840.025.00  

 

DISCUSSION:

CEC was introduced in the 2023 Memorandum, IM-104 Continuous Eligibility for Children. The Centers for Medicare and Medicaid Services (CMS) has approved Missouri’s State Plan Amendment and MHN policy has been updated.

The following section was added to the Family MO HealthNet (MAGI) Manual:

The remaining MHN manual sections listed above are updated to reflect CEC policy.

Note: CEC does not apply to the Non-MAGI Blind Pension (BP) or the Supplemental Nursing Care (SNC) programs.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/vh

IM-21 UPDATED PROCEDURES FOR CONDUCTING INTERNAL IRS FIELD OFFICE INSPECTIONS

Posted on

FROM: KIM EVANS, DIRECTOR

SUBJECT: UPDATED PROCEDURES FOR CONDUCTING INTERNAL IRS FIELD OFFICE INSPECTIONS

 

DISCUSSION:

There are new procedures for handling internal inspections of field offices and the handling of Federal Tax Information (FTI).

Field offices are required to submit the Internal Inspection Report/Field Office to Central Office annually. This process is now an electronic submission. Office managers will complete the electronic Internal Inspections Report for each field office at the following link: IRS Safeguards Internal Inspection Report Field Office.

Once the report is completed, signed and submitted it will be sent to the Divisional Privacy/Security Officer for approval and stored electronically. Office managers/designees retain a copy of the report in their office for seven years. All reports are available electronically. This report is used to monitor how the office handles FTI and must be received in Central Office by June 30th of each year.

Previous memo IM-53 from 2021 is now obsolete.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/nw

IM-20 INTRODUCING EXPERIAN VERIFY FOR THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP)

Posted on

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  INTRODUCING EXPERIAN VERIFY FOR THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP)

MANUAL REVISION #
0110.025.05
0110.060.00
0110.060.05
0110.060.10
0110.060.15
1102.005.05
1102.015.05
1802.030.00
1805.030.05

 

DISCUSSION:

Starting April 2, 2024, Experian Verify is available through a partnership with the Food and Nutrition Service (FNS) to verify earned income information for SNAP-related case actions. While Experian Verify should only be accessed for SNAP purposes, the earned-income verification received can also be used for connected combination cases within the integrated eligibility system. Once verified and used in a determination, the income will become available to be pulled when Get Insights is requested on a MAGI case.

Like other verification of earnings (VOE) services, Experian Verify is available through a user-friendly web portal. If used in an eligibility determination, a copy of the income verification must be added to the participant’s case record. FSD’s Training and Development team has developed a user guide and portal walk through for specific instructions on how to access and complete a participant search in the Experian web portal.

The Fair Credit Reporting Act (FCRA) requires any notices resulting from a negative action must inform the household that information used was received from a consumer reporting agency and provide contact information for the consumer reporting agency. In FAMIS, this language is generated by using the income verification codes “EC— Electronic Third Party Confirmation” and “ES— Electronic Third Party Statement” on the income screens.

Note: “ES” should be used when the verification from a VOE source does not match the participant’s statement or the participant disagrees with the VOE result and the case must pend for additional verification from the participant.

As Equifax, i.e. the Work Number, is no longer being used, the following updates have been made:

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

KE/tl