Category: 2023

IM-66 CORRECTIONS MADE TO THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) UNCLEAR INFORMATION POLICY

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FROM: KIM EVANS, DIRECTOR

SUBJECT: CORRECTIONS MADE TO THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) UNCLEAR INFORMATION POLICY

MANUAL REVISION #
1141.005.00

 

DISCUSSION:

Due to feedback received from the Food and Nutrition Service (FNS), section 1141.005.00 When to Act on Unclear Information of the SNAP policy manual was updated to show unclear information must be:

  • Recent (fewer than 60 days old relative to the current month of participation).

Memo IM-06 posted January 19, 2023, incorrectly stated that unclear information is information that is less than 60 days old from the date of receipt.

Also, while correct in 1141.005.00 of the SNAP manual, the memo should have stated:

For information that is older than 60 days, not required to be reported, or not significantly different than information used for the certification, case notes should be made in the eligibility system and the information must be explored at the next mid-certification review or recertification.

 

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/tl

IM-65 UPDATES TO THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) CLAIMS DETERMINATION SECTION OF THE SNAP MANUAL

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FROM: KIM EVANS, DIRECTOR

SUBJECT: UPDATES TO THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) CLAIMS DETERMINATION SECTION OF THE SNAP MANUAL

MANUAL REVISION #

1142.005.00 1142.020.00 1142.030.00
1142.035.00 1142.035.05 1142.035.10
1142.035.10.05 1142.035.10.10 obsolete 1142.040.00
1142.045.00 1142.055.00 1142.055.10
1142.055.15 1142.055.15.05 1142.055.15.10
1142.055.15.15 1142.055.15.20 1142.055.15.30
1142.057.00 1142.060.00 1142.065.00
1142.070.00 1142.080.00 1142.090.00

 

 

DISCUSSION:

The above SNAP Manual sections were revised to reflect current procedures and updated terminology. However, the below manual sections had additional updates made:

1142.035.10.10 Determining the Amount of the Claim for Change Reporting EUs section was made obsolete.

 

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/se

IM-64 UPDATES TO THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MID-CERTIFICATION REVIEW/REPORT FORM (MCR)

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FROM: KIM EVANS, DIRECTOR

SUBJECT: UPDATES TO THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MID-CERTIFICATION REVIEW/REPORT FORM (MCR)

FORM REVISION #
FA-546

 

DISCUSSION:

Return instructions were added to the front of the SNAP MCR (FA-546) just below the date the participant should return the form. These instructions were also added below the signature line.

A note was added above the U.S. Department of Agriculture’s (USDA) nondiscrimination statement to specify the address for civil rights complaints should not be used to submit application materials. The link to the USDA Program Discrimination Complaint Form was corrected.

The MCR was also updated with the following changes:

  • Outdated information was removed in the paragraph above question 4,
  • Question 9 was reworded to address changes since the last application,
  • Certain federal regulations were corrected due to typographical errors,
  • Formatting was updated in several places for easier understanding, and
  • Paragraphs under the Penalty Warning were rearranged based on feedback from legal services.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/tl

 

 

IM-63 JULY 2023 – QUARTERLY FORMS UPDATE

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FROM: KIM EVANS, DIRECTOR

SUBJECT: JULY 2023 – QUARTERLY FORMS UPDATE

 

DISCUSSION:

Income Maintenance forms and documents are reviewed and revised quarterly and as necessary. New forms and documents are created as required or requested.

All new and revised IM forms show a revision date of 7/2023, unless otherwise stated. Revised IM forms with older revisions dates are now obsolete. Family Support Division (FSD) will accept obsolete forms until 9/30/2023.

New and Revised Forms available in the public and internal forms manuals:

Form Number  Form Name New or Revision:
HIPP-1 Application for Health Insurance Premium Payment (HIPP) Program MO HealthNet Division (MHD) updated and revised the application. This form has a revision date of 2/2023.
HIPP-1 Solicitud para el Programa de Pago de Primas de Securos Medicos *(HIPP) MHD updated and revised the application. This form has a revision date of 2/2023.
HIPP-A Application for Health Insurance Premium Payment (HIPP) Program – Care Coordinator Version MHD updated and revised the application. This form has a revision date of 2/2023.
HIPP-A Solicitud para el Programa de Pago de Primas de Securos Medicos *(HIPP) – Coordinador de Cuidados MHD updated and revised the application. This form has a revision date of 2/2023.
IM-2SR Signature Request Revision to update terminology from review to renewal.
IM-6NF Authorization for Release of Medical/Health Information to Nursing Facilities, In-Home Nursing Care Providers, and Other Providers of Medical Services Revision to use official name, add electronic signature attestation, remove one year expiration date, and update formatting to improve readability.
IM-114 Voluntary Repayment Authorization Form Revision to update terminology, contact information, and processes.
MO 231-0167 Missouri Voter Registration Application Secretary of State revised to add optional political party affiliation and remove rural voters field. This form has a revision date of 5/2023.

New and Revised Forms available only to FSD staff in the internal forms manual:

Form Number Form Name New or Revision:
IM-33HCB Notice of Case Action for Home and Community Based Services Waiver New action notice for cases requesting or receiving Home and Community Based Services (HCB) Waiver benefits.
IM-54A Home and Community Based Services Referral Revision to correct a broken hyperlink.

Revised forms sent to participants by FAMIS or MEDES eligibility systems:

Form Number Form Name Revision:
HIPP-1 Application for Health Insurance Premium Payment (HIPP) Program Updated in MEDES to match revisions made by MHD. Released in MEDES 5/30/23.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Begin using revised forms immediately.
  • Discard and recycle blank obsolete forms.
  • Share with community partners.

 

 

 

KE/cj

IM-62 2023 MO HEALTHNET CHILDREN’S HEALTH INSURANCE PROGRAM (CHIP) PREMIUMS AND RELATED APPENDIX UPDATES

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FROM: KIM EVANS, DIRECTOR

SUBJECT: 2023 MO HEALTHNET CHILDREN’S HEALTH INSURANCE PROGRAM (CHIP) PREMIUMS AND RELATED APPENDIX UPDATES

MANUAL REVISION #
Appendix A
Appendix E

 

DISCUSSION:

CHIP premiums are required for families with income above 150% of the Federal Poverty Level (FPL). Each year, as required by state statute, the MO HealthNet Division (MHD) reviews and establishes the premium amounts. Effective dates on Appendix A and Appendix E have been updated, but there is no premium increase at this time.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

KE/bl

 

IM-61 NEW AND UPDATED RESOURCES FOR MO HEALTHNET (MHN) PROGRAMS FOR SENIORS & INDIVIDUALS WITH DISABILITIES

Posted on

FROM: KIM EVANS, DIRECTOR

SUBJECT: NEW AND UPDATED RESOURCES FOR MO HEALTHNET (MHN) PROGRAMS FOR SENIORS & INDIVIDUALS WITH DISABILITIES

 

DISCUSSION:

Introducing a new online resource for MHN programs, Programs for Seniors & Individuals with Disabilities. The new webpage contains information and links for applicants and participants, including how to apply for Medicare Savings Programs (MSP), Nursing Home Coverage, Supplemental Nursing Care (SNC), and Home & Community Based (HCB) Services.

The flyers for these programs have been updated for easier to read information, how to get more information, and revised program policies. The United States Department of Health and Human Services (HHS) non-discrimination statement has been updated on each flyer.

Team members should utilize and distribute the revised flyers. Flyers can be found in the public and internal Forms Manuals.

 Form Name  Spanish Form Name
Home and Community Based (HCB) Services (IM-4HCB) Servicios domiciliarios y comunitarios (IM-4HCB)
Medicare Savings Program (MSP) flyer (IM-4MSP) Programa de Ahorros de Medicare (IM-4MSP)
MO HealthNet Nursing Home Coverage (IM-4Vendor Planning) Cobertura para centros de cuidados de enfermeria de MO HealthNet (IM-4Vendor Planning)
Supplemental Nursing Care (SNC) flyer (IM-4SNC) Atencion de enfermeria complementaria (IM-4SNC)

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Begin using the new flyers immediately.
  • Remove any obsolete flyers from participant resources.

 

 

KE/cj

 

IM-59 CUSTOMER SERVICE MANUAL UPDATE

Posted on

FROM: KIM EVANS, DIRECTOR

SUBJECT: CUSTOMER SERVICE MANUAL UPDATE

MANUAL REVISION #

0130.010.00
0130.010.15
0130.010.15.15

 

DISCUSSION:

The General Information Manual has been updated to clarify that complaints or concerns must be addressed immediately, and resolved within 30 business days of receiving the complaint.

The following manual sections are updated:

Reminder: When a complaint cannot be resolved at the local office level, a Customer Service Form (FSD-4) must be submitted using the process described in manual section 0130.010.15.15 When Complaints Cannot be Resolved at the Local Office Level.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

KE/rnr

IM-58 REVISED ELECTRONIC BENEFIT TRANSFER (EBT) INFORMATIONAL FLYER

Posted on

FROM: KIM EVANS, DIRECTOR

SUBJECT: REVISED ELECTRONIC BENEFIT TRANSFER (EBT) INFORMATIONAL FLYER

 

DISCUSSION:

Informational flyers IM-4EBT EBT Card-Helpful Information (English) and IM-4EBT EBT card-Helpful Information (Spanish) have been revised to:

  • allow for easier reading,
  • provide new procedures for setting up a Personal Identification Number (PIN), and
  • update the USDA Non-Discrimination Statement.

Utilize and distribute the revised flyers and brochures. Flyers and brochures can be found in the public and internal Forms Manuals.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Begin using the new flyers immediately.
  • Remove any obsolete flyers from participant resources.

 

 

 

KE/nw

IM-57 JULY 2023 ANNUAL NON-MAGI PROGRAM ADJUSTMENTS

Posted on

FROM: KIM EVANS, DIRECTOR

SUBJECT: JULY 2023 ANNUAL NON-MAGI PROGRAM ADJUSTMENTS

MANUAL REVISION #
APPENDIX A
APPENDIX B
APPENDIX J
APPENDIX K
0415.005.00
0510.000.00
1030.000.00

 

 

DISCUSSION:

Supplemental Aid to the Blind (SAB) and Blind Pension (BP)

Effective July 1, 2023, SAB and BP grants increase from $750 to $789.

The manual sections and appendices listed above have been updated with July 2023 data.

Resource Limit

As a result of HB1565 (2016), resource limits for Non-MAGI programs, except BP and Medicare Savings Programs, increase July 1, 2023. Appendices J and K have been updated with the new amounts.

The weekend of June 10, 2023, all Non-MAGI cases are adjusted in the eligibility system. The Individual Resource Limit and Couple Resource Limit will be updated for actions effective the month of July 2023 and thereafter.

Effective July 1, 2023:

Individual Resource Limit: $5,726

Couple Resource Limit: $11,452

Calculation Method for Resource Limits

Please see 1030.000.00 for the calculation method.

Minimum Monthly Maintenance Needs Allowance (MMMNA) and Shelter Standard

Effective July 1, 2023, the MMMNA and Shelter Standard are increased for Vendor cases.

The weekend of June 10, 2023, all Vendor cases are adjusted in the eligibility system. Allotments for community spouses, minor children, and eligible dependents and the MMMNA and Shelter Standard are updated for actions effective the month of July 2023 and later.

Effective July 1, 2023:

Minimum Maintenance Standard: $2465

Shelter Standard: $740

 

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

KE/mc