IM-73 RETURNED MAIL FOR ALL INCOME MAINTENANCE (IM) PROGRAMS

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  RETURNED MAIL FOR ALL INCOME MAINTENANCE (IM) PROGRAMS

MANUAL REVISION #

0240.010.20
0262.010.05
0262.010.10
0262.010.15
0262.010.20
0840.025.00
1140.005.50
1140.025.10.05
1885.020.00

 

DISCUSSION:

Manual revisions have been made to the MO HealthNet for the Aged, Blind, and Disabled (MHABD), Family MO HealthNet (MAGI), Supplemental Nutrition Assistance Program (SNAP), and Temporary Assistance (TA) policy manuals regarding returned mail. There has been no change to Child Care (CC) policy regarding returned mail.

United States Postal Service (USPS) stickers are placed on mail that is undeliverable. This information shows a forwarding Missouri address, a forwarding out of state address, or no forwarding address (unable to locate). Returned mail may be handled differently depending on the program and the information provided on the sticker.

To ensure consistency across all IM programs, the manual sections shown above have been created or revised. The following information summarizes changes made for each program.

Note: No adverse actions will be taken on any MO HealthNet cases during the COVID-19 Public Health Emergency.

MHABD: A new manual section has been added to the MHABD policy manual which addresses returned mail received by the Family Support Division (FSD).

MAGI: The manual section below has been updated regarding returned mail received by FSD.

SNAP: Due to Simplified Reporting, no action can be taken when returned mail is received by FSD. The manual sections below have been updated.

TA: The returned mail procedures outlined in this memorandum will change processes for TA cases. The TA manual outlines specific procedures for returned mail in relation to the Missouri Work Assistance (MWA) program and TA Drug Testing policy. The manual sections below related to returned mail and unable to locate have been updated to reflect changes in procedure when returned mail is received by FSD.

  • TA Drug Testing Returned Mail Policy 
  • MWA Returned Mail Policy 

CC: Due to Simplified Reporting, no adverse action can be taken when returned mail is received by FSD.

  • 2030.035.00 Address Changes

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

KE/nw

IM-61 APPOINTING AN AUTHORIZED REPRESENTATIVE (IM-6AR) LARGE PRINT AND SPANISH TRANSLATION FORMS ADDED TO THE FORMS MANUALS

FROM: KIM EVANS, DIRECTOR

SUBJECT: APPOINTING AN AUTHORIZED REPRESENTATIVE (IM-6AR) LARGE PRINT AND SPANISH TRANSLATION FORMS ADDED TO THE FORMS MANUALS

FORM REVISION #
IM-6AR LP
IM-6AR SPANISH

 

DISCUSSION:

The IM-6AR with a revision date of 11/2019 has been converted to large print (IM-6AR LP) and translated into Spanish (IM-6AR Spanish). Both versions of the form are now available in the Department of Social Services (DSS) Forms Manual and the Income Maintenance (IM) Forms Manual.

This is NOT a new revision and no information has changed on the English version.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

KE/cj

IM-49 REVISED FORM IM-1TA APPLICATION FOR TEMPORARY ASSISTANCE CASH BENEFITS

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  REVISED FORM IM-1TA APPLICATION FOR TEMPORARY ASSISTANCE CASH BENEFITS

FORM REVISION # 2

IM-1TA

 

DISCUSSION:

The IM-1TA has been revised. Use this updated form immediately and discard all previous versions.

 Changes to the application include:

  • The length of the application has been reduced to 30 pages. The pages scanned to the ECM can be further reduced by:
    • Removing pages 1 – 4.
    • Removing unused pages found at the end of the form.
  • Questions follow CONFLOWS in the eligibility system
  • Additional questions including:
    • Diversion question.
    • All Declaration questions.
    • Begin dates for:
      • Resources
      • Burial Plans
      • Employment
      • Did you receive income from this job this month or last month?
  • The Voter Registration card has been removed from the application and will need to be sent or given to applicants with the IM-1TA form.

The updated IM-1TA can be found in the online forms manual and on https://mydss.mo.gov/, click on “Apply”. In addition, a limited number of paper copies are available through the Department of Social Services (DSS) Warehouse.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

KE/hrp

IM-47 COVID-19 ECONOMIC IMPACT PAYMENTS RESULTING FROM THE AMERICAN RESCUE PLAN ACT 2021 FOR ALL INCOME MAINTENANCE (IM) PROGRAMS

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  COVID-19 ECONOMIC IMPACT PAYMENTS RESULTING FROM THE AMERICAN RESCUE PLAN ACT 2021 FOR ALL INCOME MAINTENANCE (IM) PROGRAMS

MANUAL REVISION #

0205.005.30.10

0210.015.35.40

0805.015.10

1025.015.01.02

1110.020.30

1115.015.90

1805.030.20.10

 

DISCUSSION:

Economic Impact Payments (EIP), also known as Stimulus Payments, were approved as part of the American Rescue Plan Act, 2021 (ARPA) which was signed into law on March 11, 2021.  The ARPA contains changes that affect the Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance (TA) Program, Child Care Subsidy (CC), and MO HealthNet (MHN) Programs.

 

Economic Impact Payments

U.S citizens and resident aliens will receive an EIP up to $1,400 for each individual and each qualifying child if:

  • they are not a dependent of another taxpayer and
  • have a work eligible Social Security number with Adjusted Gross Income (AGI) up to:
    • $75,000 for individuals
    • $112,500 for head of household filers and
    • $150,000 for married couples filing joint returns

Single filers with an AGI above $80,000, head of household filers with an AGI over $120,000, and joint filers with an AGI exceeding $160,000 will not receive a stimulus payment.

Eligible retirees and recipients of Social Security, Railroad Retirement, Disability or Veterans’ benefits as well as taxpayers who do not make enough money to normally file a tax return will receive a payment. This also includes those who have no income, as well as those whose income comes entirely from certain benefit programs, such as Supplemental Security Income benefits.

Retirees who receive either Social Security Retirement or Railroad Retirement benefits will also receive payments automatically.

 

MO HealthNet Non-MAGI Programs, SNAP, TA, and CC:

  • Payments are excluded as income.
  • Payments are excluded as a resource for the first 12 months from receipt.

NOTE: EIP payments reported in the month received will be entered as a resource. DO NOT enter as income in FAMIS. Any money left from an EIP 12 months after receipt will be counted as a resource.

 

Family MO HealthNet (MAGI) Programs:

  • Payments are excluded as income.

NOTE: Make a note in the eligibility system regarding the amount received. The payment is not to be entered as income on the case. Example of note: Ms. Smith reported she received $1,400 EIP on 3/24/2021.

 

FAMIS Entries

If the EIP is reported as income in the month received, enter it as a resource on the SELFRES (FMWB) screen. DO NOT ENTER AS INCOME ON SELINC (FMX2). The excluded amount should always equal the total EIP when entering for the same month it was received along with any other excluded balances for that month. Use Code CV in the Excl Rsn field for the EIP or CB if multiple exclusion reasons exist. Please use the FAMIS Resource Guide (search “liquid resources”) for acceptable verification codes.

If the balance of the EIP is reported the month after receipt, exclude any remaining balance of the EIP in the accounts as CV following normal procedures for entering liquid resources.

Though the EIP amount authorized by the ARPA is different, please refer to IM-35 COVID-19 ECONOMIC IMPACT PAYMENTS RESULTING FROM THE CORONAVIRUS AID, RELIEF, AND ECONOMIC SECURITY (CARES) ACT FOR THE MO HEALTHNET, FOOD STAMP, TEMPORARY ASSISTANCE AND CHILD CARE SUBSIDY PROGRAMS for guidance to capture the EIP income as an excluded resource.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

KE/nw

IM-45 COVID-19: MIXED EARNER UNEMPLOYMENT COMPENSATION (MEUC) BENEFITS FOR ALL PROGRAMS

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  COVID-19: MIXED EARNER UNEMPLOYMENT COMPENSATION (MEUC) BENEFITS FOR ALL PROGRAMS

 

DISCUSSION:

On 12/27/2020, the Consolidated Appropriations Act (CAA) 2021 was signed.  The CAA contains provisions to address the public health emergency (PHE) and introduced MEUC, a new type of unemployment compensation. 

MEUC provides a $100 weekly benefit to individuals with combined earnings from regular employment and self-employment. MEUC can be received in combination with all other unemployment compensation types except for Pandemic Unemployment Assistance (PUA). 

The American Rescue Plan Act of 2021 was signed into law on March 11, 2021.  This act extended several temporary unemployment compensation types, including MEUC, until September 6, 2021.

See IM-02 COVID-19 Unemployment Compensation Updates Resulting From The Consolidated Appropriations Act, 2021 for information on other types of unemployment compensation.

 

All Programs

Include/count payments from MEUC for ALL Income Maintenance programs including MO HealthNet, Supplemental Nutrition Assistance Program, Temporary Assistance, and Child Care.

 

Important

No new income type was created for MEUC funds.  Enter MEUC using existing income selections for regular unemployment compensation.  Entries for Source Name Field in FAMIS and Employer Name field in MEDES must be exact

  • In FAMIS, enter the gross income as unearned income (UI) and select UC-Unemployment Compensation/Insurance. In the Source Name Field, type MEUC.
    • Continue to make appropriate entries on Court Ordered Expense (FMXL/SUPEXP) to indicate child support expenses.
  • In MEDES, select Unemployment Compensation/Insurance and enter the gross income.  In the Employer Name field, type MEUC

 

Income Entry

If regular unemployment compensation or another type of unemployment compensation is received in conjunction with MEUC, add each type as a separate income entry.

In the example below, the participant receives a gross amount of $503 per week- 

  • The regular weekly amount is $103, which should be entered as regular unemployment.
  • After deducting $103 in regular unemployment, $400 remains. $300 should be entered as FPUC.
  • The remaining $100 should be entered as regular unemployment, with MEUC as the income source name.

This case will have 3 income entries; 2 of them will look like a regular Unemployment Compensation selection:

  • FAMIS

  • MEDES

 

Prior Quarter 

Payments from MEUC were not made prior to the week ending March 6, 2021. Do not budget income from MEUC for months prior to March 2021.

NOTE:  For Family MO HealthNet cases, use IMES to support self-attested income in reasonable compatibility decisions for countable unemployment compensation types, as outlined in the MEDES COVID-19 Self Attestation Guide.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

KE/ers

IM-44 2021 UPDATE OF POVERTY INCOME GUIDELINES FOR TEMPORARY ASSISTANCE

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  2021 UPDATE OF POVERTY INCOME GUIDELINES FOR TEMPORARY ASSISTANCE

MANUAL REVISION #

0210.005.30 

DISCUSSION:

Effective April 1, 2021, the Federal Poverty Level (FPL) income guidelines are increased for deeming major parent income for Temporary Assistance.

0210.005.30 Minor Parent Lives with Parent(s) has been updated to reflect the 2021 100% FPL figures needed to deem major parent income for a minor parent. In addition, the example for the deeming process has been updated to show the 2021 100% FPL figures.

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

KE/hrp

IM-39 ANNUAL INTERNAL REVENUE SERVICE (IRS) SAFEGUARDS INTERNAL INSPECTIONS REPORT-INDIVIDUAL TELEWORK

FROM: KIM EVANS, DIRECTOR

SUBJECT: ANNUAL INTERNAL REVENUE SERVICE (IRS) SAFEGUARDS INTERNAL INSPECTIONS REPORT-INDIVIDUAL TELEWORK

 

DISCUSSION:

Federal regulations require Family Support Division (FSD) staff with access to federal tax information (FTI), to complete an annual internal inspection.

Internal Inspections

Federal regulations require agencies to conduct internal inspections of all offices with access to FTI to ensure that the information is adequately safeguarded. To comply with this IRS requirement, all staff, including those working remotely (sometimes known as teleworkers), must complete the electronic Internal Inspections Report.

Complete and submit the Internal Inspections Report annually.  To access the Internal Inspections Report, sign into Employee Learning Center (ELC) and go to Internal Inspection Procedure. Click on the “Internal Inspections Report Individuals Telework Office” button at the top of the page indicating the individual inspection. The required report is also available online at https://apps.dss.mo.gov/FSDIRSSafeguardingForms/ for staff who do not have access to the ELC.

The ELC will email staff a reminder 30 days before an Internal Inspection Report is due.  It is not necessary to complete the course more than once every 12 months, or until a new email reminder is received. 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Complete the online Internal Inspection Report annually.

KE/

IM-38 COVID-19: UNEMPLOYMENT COMPENSATION UPDATES RESULTING FROM THE AMERICAN RESCUE PLAN ACT (ARPA) OF 2021 FOR ALL PROGRAMS

FROM: KIM EVANS, DIRECTOR

SUBJECT: COVID-19:  UNEMPLOYMENT COMPENSATION UPDATES RESULTING FROM THE AMERICAN RESCUE PLAN ACT (ARPA) OF 2021 FOR ALL PROGRAMS

 

DISCUSSION:

Memorandum IM-37, dated April 29, 2020, introduced 3 new types of Unemployment Compensation Benefit (UCB) funds that were created on March 27, 2020, as a result of the Coronavirus Aid, Relief, and Economic Security (CARES) Act. 

Those funds were the Federal Pandemic Unemployment Compensation (FPUC) fund, the Pandemic Unemployment Assistance (PUA) fund, and the Pandemic Emergency Unemployment Compensation (PEUC) fund.

On March 11, 2021, the American Rescue Plan Act (ARPA) of 2021 was signed into law.  The ARPA extends the expiration dates for UCB funds introduced by the CARES Act:

  • FPUC-A $300 weekly federal supplement is added to regular UCB funds starting after December 26, 2020. This fund has been extended through September 6, 2021.  FPUC funds are excluded/non-countable income for the Supplemental Nutrition Assistance Program (SNAP) and all MO HealthNet programs (except for sighted spouses on Blind Pension determinations).
  • PUA funds provide UCB for eligible individuals who are self-employed, seeking part-time employment, or who would not otherwise qualify for UCB. PUA funds are extended through September 6, 2021.  These funds count for all programs.
  • PEUC funds provide an additional 13 weeks of UCB to individuals who have exhausted their regular UCB. PEUC funds are extended through September 6, 2021. These funds count for all programs.

Verification of Unemployment Compensation Income

Use IMES to identify, budget, and verify gross income and deductions from UCB for Missouri unemployment recipients.

  1. Review the COMP WEEK column of the IMES. Total all payments made per the CHECK AMT column for each specific COMP WEEK date to determine a gross payment amount. In the red box below, the total payment made for the COMP WEEK 12/30 is $620.00 ($558 + $62=$620).

  1. Enter $300 as FPUC funds.

  1. Deduct the $300 FPUC amount from the gross amount. The remaining amount should be the WEEKLY AMT. Enter the WEEKLY AMT as regular UCB, PUA, or PEUC funds.
    For MAGI determinations, the self-attested amount may be different than the amount shown on IMES. Starting with the self-attested amount, deduct the first $300 and enter it as FPUC funds, which are excluded.  The remaining amount is the self-attested regular UCB, PUA, or PEUC funds.
    NOTE:  Refer to 2020 Hot Tip, Identifying Pandemic Unemployment Types on IMES for more.  

  2. For FAMIS determinations, evaluate the REC column of the IMES for child support payments (CHSP). If child support payments are deducted, budget the payments on the Court Ordered Expense (SUPEXP/FMXL) screen in FAMIS using normal budgeting procedures. 

  1. Review the budget screens in the eligibility system before authorization. Regular UCB is included income for all programs.

Refer participants with questions about UCB to the Missouri Department of Labor and Industrial Relations interactive site at uinteract.labor.mo.gov.  Participants can use this site to file claims for UCB, view income verification, request documentation, and report changes in circumstances.

Subsequent updates to UCB will be released in additional memos.

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

KE/ers

IM-35 CONTESTING THE WORK NUMBER INFORMATION

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  CONTESTING THE WORK NUMBER INFORMATION

DISCUSSION:

If the participant believes that the information provided by The Work Number is incorrect, for example an incorrect employer is listed, they can contact Equifax directly:

Telephone: 1-866-349-5191
Mail: Equifax Information Services LLC
P.O. Box 740256
Atlanta, GA 30374-0256

Example:  Mr. B contacts the FSD Customer Service Center to report that the gross earnings reported by The Work Number for his most recent pay periods are incorrect.  Staff suggests to Mr. B that he contact his employer to confirm the accuracy of this information.

Example:  Mr. M contacts the FSD Customer Service Center to report that he has never worked for the company that is reported by The Work Number.  Staff suggests to Mr. M that he contact Equifax to report this information as inaccurate.  If staff determine that this does appear to be an error on The Work Number report, this income must not be included in the eligibility determination. 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

KE/rr/kg/am/cs/sb

IM-34 THE WORK NUMBER MANUAL NOTICE REQUIREMENT FOR NEGATIVE ACTIONS

FROM:  KIM EVANS, DIRECTOR

SUBJECT:  THE WORK NUMBER MANUAL NOTICE REQUIREMENT FOR NEGATIVE ACTIONS

FORM REVISION #

IM-50E

DISCUSSION:

The Fair Credit Reporting Act (FCRA) requires the Family Support Division to notify participants when a negative action is the result of information reported by a consumer reporting agency such as The Work Number.

System work is currently being completed in FAMIS and MEDES to add required FCRA language to adverse action notices and action notices when a negative action is taken due to information provided by a specific FCRA source.

FCRA wording has been added to adverse action and action notices related to rejections and closings in FAMIS.  Additional information is available in Email Memo IM-11 Phase 1:  FAMIS Verification Codes and Fair Credit Reporting Act (FCRA) Notification Added to FAMIS Notices, dated 3/22/2021

For all other negative actions that are a result of information provided by The Work Number, staff must mail an IM-50E when the adverse action and action notices are sent.

Memorandums will be released as each phase of the system work is complete.  

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

KE/rr/kg/am/cs/sb