Practice points and Alerts

Practice points and Alerts

NumberTitleCategoryDate

2021

PA21-CM-04Revised Children's Division FormsCase Management06/07/21
PA21-RD-03Inviting Resource Parents to CourtResource Development06/07/21
PA21-CM-03Elements of Human Trafficking and Conclusion Summaries for Trafficking POEsInvestigations/Assessment03/30/21
PA21-IA-02Resource Parent Identification CardsResource Development03/03/21
PA21-RD-02Initial Contact Entry for A Child FatalityInvestigations/Assessment03/11/21
PA21-IA-01LG Contract Division Approval Signature Line ChangeCase Management03/04/21
PA21-AD-02LG Contract Division Approval Signature Line ChangeCase Management03/04/21
PA21-RD-01ImmunizationsResource Development02/24/21
PA21-CM-02Feedback from Multiple Childcare ProvidersCase Management02/22/21
PA21-AD-01Missouri Adoption Information RegistryCase Management02/04/21
PA21-CM-01ICPC REFERRAL ASSIGNING IN FACESCase Management02/03/21

2020

PA20-CM-05Medicaid Continuous Coverage FFCPACase Management02/01/2021
PA20-AD-07AD & LG Contract Division Approval Signature Line ChangeAdoption12/30/2020
PA20-CM-04Authorization For Release Of Medical/Health InformationCase Management12/07/2020
PA20-RD-03In Service Training Hour RequirementsResource Development12/02/2020
PA20-AD-06Child SummaryAdoption12/01/2020
PA20-OT-02Documenting a Valid Need for Child CareOther11/20/2020
PA20-OT-01Protective Services Children - Units of CareOther11/20/2020
PA20-CM-03Provision of Safety-Related Services – CA/N to FCSCase Management11/05/2020
PA20-AD-05Child Media ProfilesAdoption10/29/2020
PA20-AD-04Adoption Subsidy Above Level PlacementAdoption09/11/2020
PA20-AD-03Nonrecurring Placement Related Travel ExpensesAdoption08/26/2020
PA20-AD-0218 and Above Adoption Subsidy AgreementAdoption08/26/2020
PA20-AD-0218 and Above Adoption Subsidy AgreementAdoption08/26/2020
PA20-AD-0218 and Above Adoption Subsidy AgreementAdoption08/18/2020
PA20-RD-02Mileage Reimbursement for Resource ParentsResource Development07/20/2020
PA20-IA-04Structured Decision-Making Family Risk Assessment Tool InstructionsInvestigations/Assessments06/10/2020
PA20-IA-03Instructions for Initial Contact Entry for Multi-Disciplinary Team MembersInvestigations/Assessments06/10/2020
PA20-CM-02Revised Family Support Team Meeting FormsCase Management06/08/2020
PA20-IA-02Audio and Video Uploads to OnBaseInvestigations/Assessments04/28/2020
PP20-CM-03Mandatory Psychotropic Medication ReviewsCase Management04/09/2020
PP20-IA-01Child Abuse/Neglect Present, Perpetrator Unidentified ConclusionsInvestigations/Assessments02/24/2020
PA20-CM-01Termination of Parental Rights Referral FormCase Management02/18/2020
PP20-CM-01Best Practice Guidance for Supporting LGBTQ Youth in Foster Care *RESCINDEDCase Management02/06/2020
PA20-AD-01Legal Fees for AD and LG SubsidiesAdoption01/10/2020
PA20-RD-01Relative Resource Placement ConsiderationResource Development01/03/2020

2019

PA20-RD-01Psychotropic Medication Management TrainingResource Development12/30/2019
PA18-CM-07FCS/AC Case Openings in FACESCase Management12/18/2019
PA19-AD-06Transitional Living Placements and Subsidy AgreementsAdoption12/04/2019
PP19-CM-05Youth Bank Accounts CD-277Case Management11/14/2019
PA19-RD-02Fingerprint Reports on Missouri Automated Criminal History System (MACHS)Resource Development11/13/2019
PP19-IA-07Victim Children Under the Age of Four Section 210.146, RSMo.Investigations/Assessments10/29/2019
PA19-AD-05453 Adoptions and the Use of Litigation Costs for TPR Fee AgreementsAdoption10/07/2019
PP19-IA-06Diffrential Response AssessmentsInvestigations/Assessments09/11/2019
PA19-AD-04SMAS for Youth with Elevated Needs-Level A MaintenanceAdoption09/03/2019
PA19-AD-03Responding to Adoptive Parent InquiriesAdoption08/26/2019
PP19-IA-05Home SchoolingInvestigations/Assessments08/22/2019
PP19-RD-01Informed Consent InfoSheetResource Development08/21/2019
PP19-CM-04Informed Consent InfoSheetCase Management08/21/2019
PP19-CM-03Reasonable and Prudent Parenting Standard and ChildcareCase Management08/13/2019
PP19-CM-02Collaboration with Schools to Support Foster Care StudentsCase Management08/06/2019
PP19-CM-01Timely Informed Consent-Inpatient Hospitalizations and Medication Management CheckupsCase Management07/09/2019
PA19-OY-01Verification LetterOlder Youth07/02/2019
PA19-AD-02Adoption Information RegistryAdoption06/28/2019
PA19-CM-12Adoption Information RegistryCase Management06/28/2019
PA19-CM-11Timely Updating of FACES InformationCase Management06/10/2019
PP19-IA-04Interviewing an Alleged Perpetrator in Law Enforcement Custody: Mandatory Miranda WarningsInvestigations/Assessments05/14/2019
PP19-OT-01Secondary Trauma ConsultationsOther05/01/2019
PP19-IA-03Medical/Professional Information Request (CS-30)Investigations/Assessments04/09/2019
PA19-AD-01Subsidy Clearance Form and No Subsidy BackdatingAdoption03/18/2019
PA19-RD-01Closing a Resource Home in FACESLicensing / Resource Development03/18/2019
PP19-IA-02Out of State ReportsInvestigations/Assessments01/30/2019
PP19-IA-01Concluding ReferralsInvestigations/Assessments01/07/2019

2018

PA18-CM-10Informed Consent vs. Consent to TreatCase Management12/27/2018
PA18-CM-09Center for Excellence ConsultationsCase Management12/27/2018
PA18-CM-08Quarterly Summary for Case ManagementCase Management12/10/2018
PP18-IA-02Juvenile AssessmentsInvestigations/Assessments12/10/2018
PA18-OY-01Post-Secondary Visits for Youth in Foster CareOlder Youth12/10/2018
PA18-CM-07FCS/AC Case Openings in FACESCase Management11/27/2018
PA18-CM-06Custody Modification Program (Rescinded 4/14/2020)Case Management11/08/2018
PA18-AD-01Successor GuardianAdoption10/17/2018
PA18-CM-05Preferred Name Field Added To FACESCase Management08/31/2018
PA18-IA-02Preferred Name Field Added To FACESCase Management08/31/2018
PP18-CM-04Healthy Children and Youth (HCY) Exams for Children Under Age 10Case Management08/31/2018
PA18-CM-03FACES Updates Concerning ICPCCase Management08/17/2018
PA18-CM-02Diligent SearchCase Management07/24/2018
PP18-IA-01Preventive Service ReferralsInvestigations/Assessments07/13/2018
PA18-RD-03The Difference between the Alternative Care Review Board and the Fair Hearing ProcessLicensing / Resource Development06/22/2018
PA18-CM-01Notification of DJO When a Child Changes PlacementCase Management05/30/2018
PP18-IA-02Duplicating CA/N Reports and ReferralsInvestigations/Assessments05/23/2018
PP18-IA-04Duplicating CA/N Reports and ReferralsInvestigations/Assessments04/23/2018
PP18-FC-02Emergency Residential Category Foster CareFoster Care03/30/2018
PP18-IA-03Delayed Investigative ConclusionsInvestigations/Assessments03/12/2018
PA18-RD-02Weapons in Resource Provider HomesLicensing / Resource Development03/08/2018
PA18-FC-01Resource Parents and ConfidentialityFoster Care02/15/2018
PA18-RD-01Managed Care DecisionsLicensing / Resource Development02/01/2018

2017

PP17-CM-07Priority Response Time on Newborn Crisis AssessmentsCase Management12/28/2017
PP-17-CM-06Assignment of Preventative Service ReferralsCase Management12/28/2017
PP17-CM-05HCY Screenings Info SheetCase Management11/16/2017
PA17-CC-01Age of Children Needing Child CareChild Care10/25/2017
PP17-CM-04Court Ordered InvestigationsCase Management10/19/2017
PP17-OY-01Media Releases for Youth 18 and OverOlder Youth09/15/2017
PA17-RD-01FACES data and the Fair Hearing ProcessLicensing / Resource Development09/07/2017
PP17-IA-07Expungement of Family AssessmentsInvestigations / Assessments08/09/2017
PP17-IA-06Mandatory Referral to the First Steps Program for all CA/N Victims Under 3 YearsInvestigations / Assessments08/09/2017
PP17-CM-03Department of Mental Health (DMH) InitiativesOther07/12/2017
PP17-CM-03Paternity TestingCase Mansagement07/12/2017
PA17-CM-02Entering RUN status in FACESCase Mansagement06/28/2017
PP17-IA-05Administrative Review ProcessInvestigations / Assessments05/31/2017
PP17-FC-01Worker/Child VisitsFoster Care05/18/2017
PP17-IA-04Domestic Violence, Confidentiality, and Safe at HomeInvestigations / Assessments04/05/2017
PP17-CM-01Authorization for Release of Medical/Health InformationCase Management03/15/2017
PP17-IA-03Chief Investigator ResponsibilitiesInvestigations / Assessments02/06/2017

2016/2015

PP17-IA-02Accepting Report TransfersInvestigations / Assessments08/12/2016
PP17-IA-01Concluding Fatality ReportsInvestigations / Assessments07/20/2016
PP15-IA-03Parental & Alleged Perpetrator Notification of a Child Abuse/Neglect ReportInvestigations / Assessments06/08/2015
PP15-IA-02Case Name SelectionInvestigations / Assessments01/27/2015
PP15-IA-01Cultural Guidelines for Working with Families Who Have Experienced Sudden and Unexpected DeathInvestigations / Assessments01/15/2015

2014 and Older

PP14-IA-02Tracking Timely Initial ContactInvestigations / Assessments12/12/2014
PP14-IA-01Closing Child Fatality Investigations(Rescinded 10/21/14)Investigations / Assessments01/07/2014
PP13-IA-05Mandatory Referral to the First Steps Program for All CA/N Victims Under 3 YearsInvestigations / Assessments10/31/2013
PA13-IA-04Criminal Background Checks for Safety Planning PurposesInvestigations / Assessments07/01/2013
PP13-IA-03TANF Drug Test IndicatorInvestigations / Assessments05/20/2013
PP13-IA-02State Technical Assistance Team (STAT)Investigations / Assessments05/14/2013
PP13-IA-01Notify CANRB of Changes Prior to the HearingInvestigations / Assessments03/29/2013
PA12-IA-04Use of the CANRB Determination Screen in FACESInvestigations / Assessments12/31/2012
PA12-IA-03Reassignment of Pending Child Abuse/Neglect (CA/N) ReportsInvestigations / Assessments07/25/2012
PP12-IA-02Accurate Data Entry of Timely Initial Contact(Rescinded 10/21/14)Investigations / Assessments05/02/2012
PP12-IA-01Non-CA/N Referrals Are Not Priors for CA/N Risk AssessmentsInvestigations / Assessments04/18/2012
PP11-IA-04Preventive Service Referrals Sent on all Pending Case Management CasesInvestigations / Assessments10/06/2011
PA11-IA-03On-Call EntryInvestigations / Assessments06/15/2011
PA11-IA-02Documenting Prior History in Child Abuse/Neglect (CA/N) ReportsInvestigations / Assessments05/27/2011
PP11-IA-01Writing CA/N Conclusions and Providing Due Process on the CS-21Investigations / Assessments02/22/2011
PP10-IA-04Gather Evidence and Establish Children’s Safety Without CoercionInvestigations / Assessments12/17/2010
PA10-IA-03Worker Alerts Sent Out on CA/N Reports with Additional Information CallsInvestigations / Assessments11/23/2010
PA10-IA-02Documenting Initial Contacts of Children(Rescinded 10/21/14)Investigations / Assessments08/19/2010
PA10-IA-01Medical Examinations in Child Abuse/Neglect InvestigationsInvestigations / Assessments03/18/2010
PA09-IA-02Use of the Investigation/Assessment Appeal ScreensInvestigations / Assessments12/03/2009
PP09-IA-01Collateral Contacts CA/N Investigations and Family AssessmentsInvestigations / Assessments07/27/2009
PP08-IA-04Confidentiality and Reporters of Child Abuse and NeglectInvestigations / Assessments12/30/2008
PP08-IA-03Unable to Locate ConclusionInvestigations / Assessments04/15/2008
PA08-IA-01Involvement of the State Technical Assistance Team (STAT)Investigations / Assessments01/24/2008
PP13-OT-03Completing a Search Before Assigning a DCNOther08/22/2013
PP13-OT-02Obtaining a Release of Information When Referring to First StepsOther07/25/2013
PA13-OT-01Use of Certified Child Death PathologistsOther03/27/2013
PP12-OT-02Using and Accessing Missouri Juvenile Justice Information System (MOJJIS)Other10/30/2012
PP12-OT-01Resources Available for Human Trafficking CasesOther07/31/2012
PP11-OT-03Verify CTS Vendor Status Prior to Authorizing ServicesOther11/16/2011
PP11-OT-02Payment Documentation and RetentionOther05/12/2011
PP11-OT-01DonationsOther04/12/2011
PP10-OT-12Search Engine for the Child Welfare ManualOther12/02/2010
PP10-OT-11Remarks Entered on Service AuthorizationsOther09/10/2010
PP10-OT-10How to Locate and Access CD FormsOther09/08/2010
PP10-OT-09Use of Missouri Juvenile Justice Information System (MOJJIS)Other08/12/2010
PP10-OT-08Procedures for Sharing InformationOther05/19/2010
PA10-OT-07Use of Transportation ContractOther05/18/2010
PP10-OT-06Genograms & Eco-mapsOther05/12/2010
PA10-OT-05Child Care in Residential PlacementsOther05/11/2010
PP10-OT-04Identifying a Family's Race (Rescinded with memo CD11-79Other04/05/2010
PP10-OT-03Verify CTS Vendor Status Prior to Authorizing ServicesOther02/24/2010
PA10-OT-02Safeguarding Case InformationOther02/19/2010
PP10-OT-01Professional BoundariesOther01/29/2010
PA09-OT-05Release of Social Security Numbers to Juvenile OfficersOther12/23/2009
PP09-OT-04Obtaining a Release of Information When Referring to First StepsOther12/16/2009
PP09-OT-03Falsification of Case RecordsOther07/22/2009
PP09-OT-02ParentLink WarmlineOther04/16/2009
PP09-OT-01DocumentingOther03/10/2009
PA08-OT-03Mental and Behavioral HealthOther12/30/2008
PA08-OT-02DonationsOther12/30/2008
PP08-OT-01Inter County CommunicationOther11/13/2008
PA16-RD-03Non-safety Licensing Waivers for Licensing Relative ApplicantsLicensing / Resource Development12/19/2016
PA16-RD-02Payment Requests for Resource ParentsLicensing / Resource Development11/01/2016
PA16-RD-01Social Media and Resource ParentsLicensing / Resource Development05/26/2016
PA14-RD-03Background ChecksLicensing / Resource Development10/22/2014
PA14-RD-02Resource Parent Out-of-Pocket ExpensesLicensing / Resource Development09/04/2014
PA14-RD-01Resource Development Worker Responsibility RemindersLicensing / Resource Development08/18/2014
PA13-RD-06Respite FactsLicensing / Resource Development11/19/2013
PA13-RD-05KinshipLicensing / Resource Development09/19/2013
PA13-RD-04Inspecting a Resource Home for Foster Youth PlacementLicensing / Resource Development06/18/2013
PA13-RD-03Resource Parent use of Respite versus BabysittingLicensing / Resource Development04/10/2013
PA13-RD-02Resource Home ApplicationsLicensing / Resource Development03/27/2013
PA13-RD-01Process to Close Resource Vendors in FACESLicensing / Resource Development01/31/2013
PA12-RD-04Opening a Resource Provider in FACESLicensing / Resource Development03/02/2012
PP12-RD-03Resource Providers Payment Requests(Rescinded 10/13/15)Licensing / Resource Development02/14/2012
PA11-RD-09Supervisory Visit FACES Screen(Rescinded 10/21/14)Licensing / Resource Development05/24/2011
PA11-RD-08Respite Units for Non-Level B Foster Youth in a Contracted Level B Resource HomeLicensing / Resource Development05/10/2011
PA11-RD-07Family Care Safety RegistryLicensing / Resource Development04/19/2011
PA11-RD-06License and Approval CertificateLicensing / Resource Development04/04/2011
PA11-RD-05Payment Process for Level A Incentive Payment(Rescinded 2/2011/16)Licensing / Resource Development03/29/2011
PA11-RD-04Ex Parte Orders of Protection no Longer Available on Case.netLicensing / Resource Development03/18/2011
PA11-RD-03Drop Down-Side Cribs OutlawedLicensing / Resource Development03/16/2011
PA11-RD-02Vendor Begin and End Dates in FACESLicensing / Resource Development03/14/2011
PP11-RD-01Cooperative Agreements for Foster Care Services by ICPC ProvidersLicensing / Resource Development01/06/2011
PP10-RD-05Professional Family Development Plan CompletionLicensing / Resource Development12/02/2010
PP10-RD-04Contracting for CPR TrainingLicensing / Resource Development11/24/2010
PP10-RD-03Availability Payments in FACESLicensing / Resource Development11/15/2010
PP10-RD-02Procedures Related to Licensure of Relative, Kinship, Foster and Adoptive Homes Associated with Contracted Case Management Providers (Rescinded 10/21/14)Licensing / Resource Development02/16/2010
PP10-RD-01Fair Hearing RequestLicensing / Resource Development02/09/2010
PA09-RD-06Resource Provider Licenses and Contracts (Cooperative AgreementsLicensing / Resource Development11/03/2009
PP09-RD-05Fair HearingLicensing / Resource Development09/17/2009
PA09-RD-04Correct Process for Fingerprinting Referrals(Rescinded 10/21/14)Licensing / Resource Development07/23/2009
PP09-RD-03Safe Sleep PracticeLicensing / Resource Development06/22/2009
PP09-RD-02Resource Provider Training Babysitting FeesLicensing / Resource Development05/12/2009
PP09-RD-01Out-of-State Child Abuse Registry Vendor NumbersLicensing / Resource Development05/07/2009
PA08-RD-06Relative/Kinship Home 90 Day Licensure PeriodLicensing / Resource Development08/27/2008
PP08-RD-05Licensing Resource Homes with Pets/AnimalsLicensing / Resource Development08/05/2008
PP08-RD-04Relative Resource Home PlacementsLicensing / Resource Development05/28/2008
PP08-RD-03Sibling PlacementsLicensing / Resource Development03/21/2008
PP08-RD-02Resource Provider Applications(Rescinded 10/21/14)Licensing / Resource Development02/13/2008
PP08-RD-01Availability Payments for Career Foster Parent(s)Licensing / Resource Development01/24/2008
PA08-SA-03Infant and Toddler SafetySafety03/21/2008
PA08-SA-02Children and Fire SafetySafety01/23/2008
PA08-SA-01Heating EquipmentSafety01/23/2008
PA17-AD-01Medicaid Only Agreements Shall Not Be Negotiated For Guardianship Subsidy CasesAdoption03/14/2017
PP13-AD-02Electronic Submission of Emergency Subsidy Contracts Amendment or Addition of Subsidy ServicesAdoption06/18/2013
PP13-AD-01Closing Contracts for Adoption/Guardianship Subsidy Children/YouthAdoption04/03/2013
PA12-AD-01Subsidy RecordsAdoption01/24/2012
PA11-AD-03Criteria for Submission of Adoption and Guardianship Subsidy – Childcare Past Age 13 Due to Special NeedsAdoption11/28/2011
PP11-AD-02Subsidy – Career (Level B) MaintenanceAdoption08/04/2011
PP11-AD-01Replaced by PP13-AD-01Adoption01/12/2011
PP10-AD-02AFCARS Data Entry – Primary Special NeedAdoption01/08/2010
PA10-AD-01Case ReviewsAdoption01/08/2010
PP09-AD-02Adoption StaffingAdoption07/13/2009
PP09-AD-01Administrative Hearings related to Adoption/Guardianship Subsidy AgreementsAdoption03/31/2009
PA08-AD-04Guardianship and Adoption SubsidyAdoption11/13/2008
PP08-AD-03Guardianship SubsidyAdoption11/13/2008
PP08-AD-02Subsidy – Declination StatementsAdoption11/13/2008
PA08-AD-01Adoption Assistance - SubsidyAdoption03/03/2008
PP16-CC-01Summer Authorizations for School Age ChildrenChild Care05/18/2016
PP15-CC-06Local Children’s Division and Head Start CollaborationsChild Care10/29/2015
PA15-CC-05Child Care Providers for Protective Services ChildrenChild Care03/20/2015
PP15-CC-04The Purpose of the Exception Button When Authorizing Protective Services Child CareChild Care03/20/2015
PP15-CC-03Resource Parents as Child Care ProvidersChild Care03/20/2015
PP15-CC-02Authorizing School Age Children in FAMISChild Care03/17/2015
PA15-CC-01Provider to Child RelationshipChild Care03/17/2015
PP14-CC-02Alerts and RemindersChild Care10/09/2014
PP14-CC-01Averaging Hours of Employment for Purposes Of Determining Child Care EligibilityChild Care01/31/2014
PP13-CC-07Child Care Eligibility Vs. Child Care AuthorizationChild Care12/23/2013
PP13-CC-06Offering Child Care ApplicationsChild Care12/11/2013
PA13-CC-04Documentation of Child Care Need for Protective Services ChildrenChild Care07/18/2013
PP13-CC-03Free ParentLink ResourcesChild Care03/08/2013
PA13-CC-02Head Start and Early Head Start Participation With the Child Care Assistance ProgramChild Care03/08/2013
PA13-CC-01Authorization Issues Impacting Child Care Provider PaymentsChild Care03/08/2013
PA12-CC-01Valid Need for Care and Request for Income InformationChild Care09/18/2012
PA11-CC-04Timely and Valid Authorizations for Protective ServicesChild Care12/07/2011
PP11-CC-03Valid Need for Child Care for Protective Services ChildrenChild Care08/15/2011
PA11-CC-02Use of Child Care Subsidy for School TuitionChild Care07/12/2011
PA11-CC-01Protective Services Child Care AuthorizationsChild Care02/18/2011
PP10-CC-03The Purpose of the Exception Button When Authorizing Protective Services Child CareChild Care11/18/2010
PP10-CC-02NON-TA (NTA) Job Search ProgramChild Care06/01/2010
PP10-CC-01Evening/Weekend ChildcareChild Care01/29/2010
PA09-CC-03Child Care for Children's Division Children and FamiliesChild Care12/30/2009
PP09-CC-02Verification of Relationship of Family Home Provider to a ChildChild Care12/28/2009
PA09-CC-01Family Care Safety Registry (FCSR)Child Care04/22/2009
PP12-IIS-01IIS Contract UtilizationIIS / IFRS12/03/2012
PP08-IIS-02Intensive Family Rreunification ServicesIIS / IFRS12/01/2008
PP08-IIS-01Record Retention and Expungement IIS/IFRSIIS / IFRS05/29/2008
PP17-CM-02Domestic Violence, Confidentiality, and Safe at HomeCase Management04/05/17
PP17-CM-01Authorization for Release of Medical/Health InformationCase Management03/15/17
PP16-CM-05November is National Adoption MonthCase Management11/15/16
PP16-CM-04Contraception for Youth in Foster CareCase Management10/2013/16
PP16-CM-03Sharing Information about Students in Foster Care with SchoolsCase Management08/23/16
PP16-CM-02Clothing Vouchers for Children in Alternative CareCase Management01/07/16
PP15-CM-04Adoption and Foster Care Analysis and Reporting System (AFCARS) Data Accuracy TrainingCase Management12/23/15
PP15-CM-03Entering Worker with Child Visits and Worker with Parent Visits Accurately and Timely in FACESCase Management11/04/15
PP15-CM-02Case Name SelectionCase Management01/27/15
PP15-CM-01Cultural Guidelines for Working with Families Who Have Experienced Sudden and Unexpected DeathCase Management01/15/15
PP14-CM-01Working with Parents of Children in Foster CareCase Management01/16/14
PP10-CM-01Supervisory Case Review Completion When a Service County Is Involved and Clarification on Case Assignment(Rescinded 10/21/14)Case Management05/14/10
PP09-CM-02Entering ICPC referral information into FACESCase Management06/05/09
PP09-CM-01Importance of Reviewing Prior HistoryCase Management01/15/09