IM-44 UPDATE TO NON-EXEMPT RESOURCES IN THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL

FROM: KIM EVANS, DIRECTOR

SUBJECT: UPDATE TO NON-EXEMPT RESOURCES IN THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM
(SNAP) MANUAL

MANUAL REVISION:

1110.025.00

 

DISCUSSION:

1110.025.00 Non-Exempt Resources policy in the SNAP manual has been updated to include crowdfunding accounts. These accounts meet the definition of a liquid resource once the funds are accessible to the household. Staff should count the actual value of funds accessible to the household.

  • Crowdfunding accounts created specifically for expenses such as medical or shelter costs are not exempt from this policy. However, staff should apply qualified expenses when funds are used for that purpose.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/ch

IM-41 REVISED INFORMATIONAL FLYERS AND BROCHURES FOR DEPARTMENT OF SOCIAL SERVICES (DSS) PROGRAMS

FROM: KIM EVANS, DIRECTOR

SUBJECT: REVISED INFORMATIONAL FLYERS AND BROCHURES FOR DEPARTMENT OF SOCIAL SERVICES (DSS) PROGRAMS

 

DISCUSSION:

DSS has revised flyers and brochures for numerous programs that are administered by Family Support Division (FSD) or are available to and may be beneficial for FSD participants.

The flyers and brochures now have easier to read information, how to get more information, and updated program policies. The USDA non-discrimination statement has been updated on each flyer and brochure.

Team members should utilize and distribute the revised flyers and brochures. Flyers and brochures can be found in the public and internal Forms Manuals.

 

Form Name Spanish Form Name
Child Support (CS-5) Manutencion Infantil (CS-5)
Alternatives to Abortion (IM-4A2A) Alternativas al aborto (IM-4A2A)
MO HealthNet Adult Expansion (IM-4AEG) Expansion de MO HealthNet para Adultos (IM-4AEG)
Child Care Subsidy Program (IM-4CC) Programa de Subsidio para Cuidados Infantiles (IM-4CC)
How Employment Impacts Your Benefits (IM-4Employment Impacts Benefits) Como repercute el empleo en su beneficios (IM-4Employment Impacts Benefits)
Hearings Information (IM-4Hearings) Información sobre audiencias (IM-4Hearings)
Supplemental Assistance Program (SNAP) Know Your Rights (IM-4Know Your Rights) Programa de Asistencia Nutricional Suplementaria (SNAP) Conozca sus derechos (IM-4Know Your Rights)
How to use your MO HealthNet Benefit (IM-4MHN How to Use) Como usar sus beneficios de MO HealthNet (IM-4 MHN How to Use)
MO HealthNet Report a Change (IM-4MHN Report a Change)  
Reporting Changes for SNAP Participants (IM-4Reporting Changes for SNAP) Dar a conocer cambios de participantes del SNAP (IM-4Reporting Changes for SNAP)
SkillUP (IM-4 SkillUP brochure) SkillUP (IM-4 SkillUP brochure)
SkillUP (IM-4 SkillUP flyer) SkillUP (IM-4 SkillUP flyer)
SkillUP – Able-Bodied Adults without Dependents (IM-4SkillUP/ABAWD) SkillUP – Adulto Físicamente Capaz sin Dependientes (IM-4SkillUP/ABAWD)
SNAP – Medical deductions for elderly & disabled Missourians (IM-4SMD) SNAP – Deducciones de gastos medicos para adultos mayors y discapacitados de Missouri (IM-4SMD)
Show-Me Healthy Babies (IM-4SMHB)  
Ticket to Work Health Assurance (IM-4TWHA) Programa de seguros de salud (IM-4TWHA)
Finding Help (IM-4Finding Help) Conseguir Ayuda (IM-4Finding Help)
Food Assistance (IM-4Food Assistance) Ayuda Alimentaria (IM-4Food Assistance)
Health Care (IM-4Health Care) Atención Medica (IM-4Health Care)
Low-Income Home Energy Assistance Program (LIHEAP) (IM-4LIHEAP flyer) Programa de Asistencia de Energía para Hogares de Bajos Ingresos (LIHEAP) (IM-4LIHEAP flyer)
Low-Income Household Water Assistance Program (LIHWAP) (IM-4LIHWAP) Programa de Asistencia Hídrica para Hogares de Bajos Ingresos (LIWAP) (IM-4LIHWAP)
Temporary Assistance (IM-4TA) Asistencia Temporal (IM-4TA)
Employment & Training Support for Temporary Assistance Participants (IM-4MWA flyer) Apoyo al empleo y la capacitación para participantes de Asistencia Temporal (IM-4MWA flyer)
Rehabilitation Services for the Blind (RSB-1) Servicios de Rehabilitación para Invidentes (RSB-1)

 

Note: Previously SkillUP sent the SkillUP ABAWD flyer to eligible participants, but it is now available for staff and participants in the public and internal Forms Manuals.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Begin using the new flyers immediately.
  • Remove any obsolete flyers from participant resources.

 

 

 

KE/cj

 

IM-39 MILEAGE REIMBURSEMENT RATE INCREASE FOR ALL INCOME MAINTENANCE (IM) PROGRAMS

FROM: KIM EVANS, DIRECTOR

SUBJECT: MILEAGE REIMBURSEMENT RATE INCREASE FOR ALL INCOME MAINTENANCE (IM) PROGRAMS

FORM REVISION #
APPENDIX J

 

DISCUSSION:

The state mileage rate used to calculate expenses for all IM programs increased from 62 cents per mile to 65.5 cents per mile effective 04/1/2023. Use the rate of 65.5 cents per mile when calculating mileage expenses.

Effective 04/16/2023, the eligibility system is updated to reflect the rate increase. Appendix J of the MO HealthNet for the Aged, Blind, and Disabled manual has been updated to reflect the change.

Note: Final approval for the increased rate was received after April benefits were created. Affected cases have been adjusted to reflect this change for April 2023 and notices will be generated.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/mc

IM-37 PROJECTING INCOME UPDATED IN THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL

FROM: KIM EVANS, DIRECTOR

SUBJECT: PROJECTING INCOME UPDATED IN THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL

MANUAL REVISION #
1115.020.05

 

DISCUSSION:

SNAP manual section 1115.020.05 Projecting Income was updated to remove references to the employment verification form. A clarification to the New Income and Contract/Self-Employment sections were added. Outdated terms such as EU, Food Stamps, and references to FAMIS have been updated.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/tl

IM-34 ELECTRONIC BENEFIT TRANSFER (EBT) DISCONTINUATION OF PIN MAILERS

FROM: KIM EVANS, DIRECTOR

SUBJECT: ELECTRONIC BENEFIT TRANSFER (EBT) DISCONTINUATION OF PIN MAILERS

MANUAL REVISION #

0150.010.00 0150.032.05
0150.015.00 0150.032.10
0150.015.05 0150.035.00
0150.015.10 0150.065.05
0510.015.25 1135.005.25.05
0150.030.00 1150.000.00
0150.030.05  

 

DISCUSSION:

Effective 04/16/2023, participants must contact the EBT vendor’s Interactive Voice Response (IVR) system at 800-997-7777 to choose or change an EBT Personal Identification Number (PIN). Participants will no longer receive a separate PIN.

The following EBT and Supplemental Nutrition Assistance Program (SNAP) manual sections were updated to reflect PIN changes, handling of drop shipments, definitions and program terminology:

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/nw

IM-33 SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) ABLE-BODIED ADULTS WITHOUT DEPENDENTS (ABAWD) WORK REQUIREMENT RETURNS

FROM: KIM EVANS, DIRECTOR

SUBJECT: SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) ABLE-BODIED ADULTS WITHOUT DEPENDENTS (ABAWD) WORK REQUIREMENT RETURNS

 

DISCUSSION:

Effective July 1, 2023, SNAP ABAWD work requirements return following the end of the Public Health Emergency (PHE) on May 11, 2023. A notice will be sent on April 17, 2023 to all potential ABAWDs with information about the work requirements.

The FA-601 notice explains that participants who are considered ABAWDs will have to:

  • meet the work requirement with qualifying activities,
  • meet an exemption or exclusion to the work requirements, or
  • will be limited to receiving benefits for 3 non-work months in the next 3 years

The new 3-year counting period is July 2023 through June 2026.

Participants will need to contact FSD to report the following:

Staff must review the participant’s case information and update as needed if the participant reports work activities or an exemption.

Updates may include:

  • Adding or updating income on SELINC (FMX2) screen,
  • Updating the employment assessment code on the EMPLOY (FMMS), or
  • Updating the work requirement code on the WORKREQ (FMMR) screen
  • Entering verified work or training hours on DAILY ABAWD WORK & TRAINING HOURS (FMJW) or MONTHLY ABAWD WORK & TRAINING HOURS (FMJX)

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Review FAMIS Resources regarding ABAWD

 

 

KE/cs

IM-31 APRIL 2023 – QUARTERLY FORMS UPDATE

FROM: KIM EVANS, DIRECTOR

SUBJECT: APRIL 2023 – QUARTERLY FORMS UPDATE

 

DISCUSSION:

Income Maintenance forms and documents are reviewed and revised quarterly and as necessary. New forms and documents are created as required or requested.

All new and revised forms show a revision date of 4/2023. Revised forms with older revision dates are now obsolete. Family Support Division (FSD) will accept obsolete forms until 6/30/2023.

 

New and Revised Forms available in the public and internal forms manuals:

Form Number Form Name New or Revision:
CARS-8 Request for Reduction of Claim Revised to update terminology and remove unnecessary fields.
CARS-8 Instructions Instructions for Request for Reduction of Claim Revised to update terminology and remove unnecessary fields.
IM-1MAC

Addendum to MO HealthNet Application: Request for optional cash benefits

Revision to allow electronic signatures. New PDF format.
IM-1MAC (Spanish) Complemento de la Solicitud de MO HealthNet: Solicitud de Beneficios Opcionales en Dinero en Efectivo Revision to allow electronic signatures.

IM-6AR

IM-6AR (Large Print)

Appointing an Authorized Representative Revision to change MO HealthNet (MHN) terminology to annual renewal.
IM-6AR (Spanish) Designacion de un Representante Autorizado Revision to change MHN terminology to annual renewal.
IM-31F Applying for SNAP Benefits Revision to clarify that Residency verification is only required when questionable.
IM-31F (Spanish) Solicite beneficios del SNAP Revision to clarify that Residency verification is only required when questionable.
IM-110 Statement of Loss/Replacement Request Revision to use central mail address.

 

New and Revised Forms available only to FSD staff in the internal forms manual:

Form Number  Form Name New or Revision:
FSD/SMH Cover MO HealthNet Application for DMH Consumers in a State Mental Hospital Form was revised by DMH to provide updated application processes and information for DMH staff. This form has a revision date of 9/2022.
IM-1U90 Annual Renewal Received Outside Reconsideration Period Revision to change form name and MHN terminology to annual renewal.

 

Obsolete forms should no longer be used by FSD staff and will NOT be accepted after 6/30/23. These forms are no longer in use with current FSD processes. In addition to forms listed above with older revision dates, the following forms are also obsolete:

Form Number Form Name
CARS-7 Food Stamp Repayment Agreement
IM-34 AEG MO HealthNet Informational Notice
  MRT Checklist
IM-115 Request for Food Stamp Household Report

 

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.
  • Begin using revised forms immediately.
  • Discard and recycle blank obsolete forms.
  • Share with community partners.

 

 

KE/cj

IM-23 MILEAGE REIMBURSEMENT RATE INCREASE FOR ALL INCOME MAINTENANCE (IM) PROGRAMS

FROM: KIM EVANS, DIRECTOR

SUBJECT: MILEAGE REIMBURSEMENT RATE INCREASE FOR ALL INCOME MAINTENANCE (IM) PROGRAMS

FORM REVISION #
APPENDIX J

 

DISCUSSION:

The state mileage rate used to calculate expenses for all IM programs increased from $.55 per mile to $.62 per mile effective 03/01/2023. Use the rate of $.62 per mile when calculating mileage expenses.

Effective 03/19/2023, the eligibility system is updated to reflect the rate increase. Appendix J of the MO HealthNet for the Aged, Blind, and Disabled manual has been updated to reflect the change.

Note: Final approval for the increased rate was received after March benefits were created. Affected cases have been adjusted to reflect this change for March 2023 and notices will be generated.

 

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/mc

IM-10 AMOUNT OF MEDICAL DEDUCTION SECTION OF THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL UPDATED

FROM: KIM EVANS, DIRECTOR

SUBJECT: AMOUNT OF MEDICAL DEDUCTION SECTION OF THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL UPDATED

MANUAL REVISION #
1115.035.15.05

 

DISCUSSION:

The Amount of Medical Deduction section of the SNAP manual was updated to remove a reference to an obsolete procedural guide, which contained outdated and incorrect information. The Excess Medical Deduction, the Medical Expense Standard, and the Standard Medical Deduction as calculated by the eligiblity system policy has been clarified and the examples updated.

Terminology (such as EU, Food Stamps, and references to FAMIS) was also updated throughout the section.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/tl

IM-09 INTRODUCING DECEASED MATCHES SECTION TO THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL

FROM: KIM EVANS, DIRECTOR

SUBJECT: INTRODUCING DECEASED MATCHES SECTION TO THE SUPPLEMENTAL NUTRITION ASSISTANCE PROGRAM (SNAP) MANUAL

MANUAL REVISION #
1141.010.05

 

DISCUSSION:

In order to prevent deceased individuals from receiving SNAP benefits, the agency compares SNAP household member data against information received in the Social Security Administration’s (SSA) Master Death File. When a match is found, a Notice of Match Result (NOMR/FA-601) is sent by the eligibility system informing the household of the match.

The NOMR allows 10 days for the SNAP household to respond and/or dispute the match. After 10 days if the household does not respond to the NOMR or if the household responds but fails to provide enough information to clarify the circumstances, death details are populated on the Birth/Death Information (BIRTH/FMAQ) screen in FAMIS and a notice of adverse action (NOAA) is system generated. At the end of the adverse action period, the matched individual will be removed from the household and benefits will be adjusted accordingly.

Note: An entire SNAP case should not be closed for failing to respond to the NOMR unless the individual matched is the only household member or the matched member is the head of the SNAP household.

A new Match Notice field will display “Y” on Select Interface (INTRFACE/FMK0) screen in FAMIS if an individual is matched with the SSA’s Master Death File.

Note: SMN stands for SNAP Match Notice on Select Interface

 

If a mismatch can be proven, the Match Notice field should be updated to “N” once a participant has provided verification. If the date of death has already been entered by the system, it will need to be removed should the participant provide proof that the household member is not deceased and any actions taken by the system will need to be corrected.

The NOMR is only sent and the Match Notice indicator will only show a match for cases with active SNAP participation. Child Care, Temporary Assistance, or MO HealthNet cases will only show the SMN and Match Notice indicator when the matched participant is also active on a SNAP case. For all non-SNAP cases, the eligibility system will populate the death information on BIRTH (FMAQ) screen once a match is found with the SSA’s Master Death File, and the process to close or remove benefits for the individual will begin without the NOMR.

 

NECESSARY ACTION:

  • Review this memorandum with appropriate staff.

 

 

 

KE/tl